Details
http://www.doz.ae/

Dubai Outsource Zone (DOZ) provides a comprehensive infrastructure and environment for outsourcing companies to set up global or regional hubs servicing the worldwide market.

Not sure but looking hoping by posting this people will bring it to light. This seems to be another big project that may support a large work force in the future. We shall see

Recent News
August 5th

DOZ lease rates half DIC

Rentals at the upcoming Dubai Outsourcing Zone will be half those in the Dubai Internet City, CEO Dr Omar bin Sulaiman told Gulf News. He said we are looking at Dhs55 per sqft. The DOZ will be formally launched in a roadshow this autumn and phase one will cover 3m sqft.

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United Arab Emirates: Thursday, August 05 - 2004 at 08:22
DOZ plots for private sector

Talks are in progress with private parties over participation in the Dubai Outsourcing Zone at the junction of the Emirates Ring Road and highway to Al Ain, reported Gulf News. Dubai Internet City is responsible for the USD55m infrastructure investment in DOZ but the private sector will develop some buildings.

The Dubai Internet City is establishing the Dubai Outsourcing Zone, a tax haven with 100 per cent foreign ownership for the providers of outsourcing services. Officials said India has benefited most from the outsourcing trend and the DOC will facilitate the creation of call centres in Dubai.

http://www.ameinfo.com/news/Detailed/43603.html
http://www.ameinfo.com/news/Detailed/43596.html


http://www.dubaiinternetcity.com/html/news_46.htm
i see a poster of image of the zone
and huge ammount of intresting text

again dubai attemps to lure another huge market to dubai, BUt beyond the buz of the 1st OS zone not much info yet

the so called THE TOWERS will be located at doz!!!!!!!

>the so called THE TOWERS will be located at doz!!!!!!!

What gave you that idea?

there was a report about doz in gulf news a few days ago and next to it there was a photo of the construction site of THE TOWERS!!!

But if you check out the last link posted by Trances above, you'll find a rendering of DOZ on that page and there doesnt seem to be any towers in the renderings, just small short buildings.

the artice was about construction at doz and included a pic of the construction site with fences with the logo of THE TOWERS!!!
but there are no renderings of THE TOWERS, so maybe they are not that tall!

btw:

THE TOWERS are at dubai media city and doz is an expansion of media city!

view thread THE TOWERS @ DUBAI MEDIA CITY: http://www.skyscrapercity.com/showthread.php?t=110055

i am not sure yet as THE TOWERS is to used and non descript term so towers may exist in a few places but logic means these towers may be the DCZ or the new office towers or res that may or may not be extenstion of DMC/DIC will have to see is what i say
as for the @ Media City i got that of the sign boarding and not sure how correct it is

>THE TOWERS, so maybe they are not that tall!

I dont think they're gonna be short, cuz I'm sure I read somewhere that they're gonna range from 40-45 storeys but I still cant find the article that said so. And anyways, even the logo they used shows high-rise buildings with crowns and stuff so they probably mean high-rise towers.

bump

Dubai in the news today, Reuters:

UAE Hopes to Cash in on Outsourcing Rush

Sun Nov 28, 6:37 PM ET

By Richard Dean

DUBAI (Reuters) - After years of paying the price of petty corruption, unreliable infrastructure and laws that allow for high staff turnover, outsourcing firm Netlink is planning to buck a trend by moving from India to the United Arab Emirates.

Dubai, the UAE's trading center, is setting up the Dubai Outsourcing Zone (DOZ) in 2005 to lure businesses away from high-cost Western countries.

Luxury lifestyles, modern infrastructure, a multinational talent pool and low taxes all add to the UAE's luster compared to outsourcing kingpin India.

But many businesses doubt whether Dubai will be able to compete with India or cheaper Middle East countries when it comes to costs, especially telecommunications.

"Dubai will own its share of the pie. But will it be a major force in the region? I'm not sure," Todd McGregor, regional vice president and general manager of META Group Inc Middle East, told Reuters.

India's huge, cheap, but well educated English-speaking workforce has attracted companies from around the world. It has created almost a million jobs in software and back-office work in a $12.5 billion industry growing at 30 percent a year.

Dubai is attracting thousands of skilled workers from less affluent countries in Asia and the Middle East, lured by the promise of higher wages and a comfortable way of life.

Kito de Boer, managing director of McKinsey & Co. Middle East, said his company considered Dubai as a destination for its own outsourcing facility that employs 200 people in India.

But Dubai's competitive advantage of a better lifestyle paled before telecommunication costs that are 60 percent higher than India's, he said.

"We did a cost comparison -- India versus Dubai," de Boer said. "Dubai lost out on telecommunications costs."

STEEP CALLING COSTS

IT giant Oracle Corp. said high telecommunications costs were blocking any plans to expand its 35-member Middle East and Africa call center in Dubai.

Husam Dajani, Oracle's senior vice president for Middle East and Africa, said it was cheaper to telephone neighboring Gulf state Qatar from Ireland than from Dubai.

"The environment in Dubai is very competitive," he said. "Income is tax free which means we can save substantially on wages... but telecommunications costs are our main inhibitor."

In mid-2004, the UAE said it would end the monopoly of Etisalat, the majority state-owned telecommunications provider, paving the way for cheaper rates.

But the government did not set a timetable, or specify which services would be deregulated, which is likely to dim the prospects of the proposed Dubai Outsourcing Zone.

The state-owned zone will be tax free and offer foreign investors full ownership.



DOZ is a sister development of Dubai Internet City, an industry cluster and home to such firms as Hewlett-Packard and Electronic Data Systems Corp. -- three of the world's leading outsourcing operators.

McKinsey's de Boer said Dubai might struggle to be price competitive on "low-end" outsourcing such as call centers, but it could succeed as a niche operator in "high-end" outsourcing such as technical drawing and medical second opinions, staffed by middle-income professionals.

"These high-end things are not quite so telecom capacity intensive, they are people intensive. They are much more sensitive about the environment they are in."

Netlink CEO Akash Arora agreed. "Can I attract international staff to live in India? It is very difficult. But people want to come and live in Dubai and the UAE."

Dubai Outsource Zone opens for registration
Dubai Outsource Zone (DOZ) today announced that it has officially opened for registration to companies across the spectrum of the outsourcing sector.

Announcing this, Ismail Al Naqi, Director of DOZ said today that the new initiative's key focus is on the mid and high-end Business Process Outsourcing (BPO) sector. 'Dubai Outsource Zone is keen to attract companies in the higher-value skill-intensive outsourcing sectors in areas such as finance, accounting, IT, payroll processing, engineering, R&D, and design. Because of its infrastructural strengths, DOZ also serves as an ideal centre for disaster recovery facilities for outsourcing operations located offshore elsewhere in the world,' he said.

DOZ, the world's first Free Zone dedicated to outsourcing & offshoring industry, provides a comprehensive infrastructure and environment for both captive and third-party onshore and offshore outsourcing companies to set up global or regional hubs servicing the worldwide market.

'More than 50 leading companies have expressed a strong interest in establishing facilities in Dubai Outsource Zone. These include companies from US, Europe and the Middle East as well as companies looking to relocate their existing operations from some of the established outsourcing destinations of the world to DOZ,' Al Naqi added. DOZ is targeting to have 5 % of the global outsourcing industry. In five years, DOZ seeks to have between 200 to 300 companies in the next five years.

Being under the Dubai Holding umbrella significantly raises DOZ's profile as an initiative that actively contributes to the development of Dubai's knowledge economy. DOZ will be able to leverage the Dubai Holding brand to effectively position itself as a cutting-edge initiative aimed at raising the capabilities of the region's outsourcing industry. DOZ adds considerable value and diversity to Dubai Holding bringing together talent and expertise in one of the world's fastest growing knowledge-industry sectors – outsourcing.

DOZ offers an unbeatable value proposition that addresses the key drivers of the outsourcing industry – infrastructure, costs and talent. DOZ's custom-made telecommunication facilities include next-generation telecom infrastructure, office space in intelligent buildings and facilities management, enable outsourcing companies to set up efficient operations. The package of telecom services include reliable and redundant high-bandwidth connectivity, satellite communication services as well as technical and infrastructure support. These facilities form part of an infrastructure which helps offshore service providers start operations quickly with minimal upfront investment.

DOZ customers have the option of leasing land or taking office space in intelligent buildings specifically designed for the outsourcing industry with advanced structured cabling supporting and gigabit applications. The first phase of DOZ, which will be completed by December 2005, will offer 35 plots of land and 250,000 sq. ft of office space in five buildings. Companies can lease office space upwards of 1500 sq ft to an entire building.

On the cost-effectiveness front, Dubai Outsource Zone offers a competitive alternative. People costs are one of the lowest in the world, especially when both direct and indirect costs are taken into consideration. Unlike some of the other outsourcing destinations, the workforce in Dubai is stable and attrition is considerably low. Investment in training and quality improvement, therefore, has a chance to manifest itself on the operational bottom line. Dubai Outsource Zone will be considerably more cost competitive when telecommunication costs, will drop as widely expected following the deregulation of the market and the emergence of new service providers.

Dubai Outsource Zone is also in a strong position to provide access to a talent pool necessary for the success of outsourcing operations. Dubai traditionally has provided easy access to cost-effective talent from skill-rich regions like the sub-continent, Egypt, Jordan and Iran. Moroever, DOZ is being built close to the Academic City that will be an easy source of fresh graduate talent. DOZ is located close to leisure, entertainment and tourist facilities making it attractive for knowledge workers to relocate.

Over and above all these benefits, DOZ's value proposition is enhanced by a range of services and facilities that it will offer. These include a mini shopping mall, convenience stores, food courts, gymnasium and tennis courts on campus. These facilities will be set amidst a beautifully landscaped environment with water features.

Dubai Outsource Zone offers the same financial benefits offered by the free zones including 100% tax exemption, 100 % ownership and 100 % repatriation. Support services offered by DOZ are aimed at reducing operational hassles for outsourcing service providers and helping them concentrate on their core business. Easy set-up, speedy incorporation and trade licensing, a fast-track visa service to hire staff quickly and easily, as well as facilities management, hospitality and event management services enable companies to focus resources on value-adding functions.

DOZ's potential was substantiated by a study conducted by a leading US-based consulting firm in 2003 that ranked it among the world's three top offshore locations, judged on the potential of available people, environment and economy.

DOZ will become fully operational next year

10 March 2005

DUBAI — Dubai Outsource Zone (DOZ) will become fully operational early next year once a major international company will start operations from the new park, according to a top official from Dubai Technology and Media Free Zone Authority.

Ahmad bin Bayat, director-general of Dubai Technology and Media Free Zone Authority, told this correspondent that it would be the first company to officially join DOZ.

DOZ, which was launched late last year, is the world’s first free zone dedicated for the outsourcing industry. Located adjacent to Academic City Project, with the total leasable area of 250,000 square feet, DOZ is ranked as potentially one of the three top offshoring locations in the world by a leading US-based consulting firm.

Around 20 companies are expected to operate out of the new park. Currently, some 10 business outsourcing companies are operating out of Dubai Internet City and this number is expected to almost double by the time the new free zone in fully operational.

Bin Bayat said: “Outsourcing is a very fast growing business. In fact, we anticipate 40 per cent annual growth in this field.”

Speaking about the future plans of Dubai Media City (DMC), he said that DMC had good business model and gathered enough experience in technology and media to start sharing it with those, who want to establish similar free zones in their respective countries.

“We have been approached by many cities in the world to help them start similar ventures, but we do not want to repeat what we have done here and add some value to those projects. We will help them establish their projects from scratch and we expect that by the year 2006 something will come,” he said.

He said currently DMC had three projects in pipeline, which are expected to materialise later this year.

“We have more than one potential agreements in India and are seriously considering to one in Moscow, Russia, or Iran,” he said adding that at least one agreement will be signed before the end of this year.

Dubai Outsource Zone reaches out to the European Market

Dubai Outsource Zone is reaching out to the large European outsourcing market by taking part in CeBIT Hannover, the world's largest information technology trade show being held from March 10-16, 2005.

For the first time since its launch, it will be exhibiting at the mega event with a stand of its own.

DOZ is offering European companies a cost-effective, business-friendly environment and state-of-the-art infrastructure to set up both captive and third-party outsourcing operations that provide mid and high-end services in areas such as finance, accounting, IT, payroll processing, engineering, R&D and design. DOZ is also providing a centre for offshore disaster recovery facilities for call centres.

'DOZ offers the perfect base to tap exceptional opportunities in an industry that is growing exponentially,' said Ismail Al Naqi, Director of DOZ. 'Taking part in CeBIT Hannover will enable us to reach out and build ties with the European outsourcing market. The growing trend in the European market for outsourcing and their constant search for competitive offshoring locations make it an extremely exciting market. CeBIT will be a strategic platform to establish new business relationships in the continent,' he added.

DOZ offers a package of support services that will help European companies reduce operational hassles and help them concentrate on their core business. Easy set-up, speedy incorporation and trade licensing, a fast-track visa service to hire staff quickly and easily, as well as facilities management, hospitality and event management services enable companies to focus resources on value-adding functions.

DOZ's custom-made facilities including next-generation telecom infrastructure, office space in intelligent buildings and facilities management, enable outsourcing companies to set up efficient operations. The package of telecom services include reliable and redundant high-bandwidth connectivity, IP Telephony, Automatic Call Distribution (ACD), Interactive Voice Response (IVR) and Predictive Dialing systems, satellite communication services as well as technical and infrastructure support. These facilities form part of an infrastructure which helps offshore service providers start operations quickly with minimal upfront investment.

DOZ is geographically positioned to offer easy access to high-quality talent from a vast region that includes countries like India, Egypt, Jordan, Philippines, Lebanon, Sri Lanka and Iran. This region produces about 9.5 million graduates every year and offers skills in a variety of languages including English, Arabic, French, Hindi, German, Spanish, Urdu, Turkish, Greek and Italian.

DOZ also offers a host of business incentives and support services that incorporate global best practices. These incentives and services seek to eliminate problems faced by outsourcing companies in other offshore locations. Business incentives include 100% exemption from taxes, 100 % ownership of their business, 100% Repatriation of Capital and Profits and no Currency Restrictions.

Dubai Outsource Zone awards contract to DCE

Dubai :

Work on the first phase of the Dubai Outsource Zone has begun, with the contract to develop the infrastructure going to Dubai Civil Engineering.

The first phase has an estimated total value of Dh150 million.

Dubai Civil Engineering will develop the infrastructure on a site adjacent to the Academic City project, close to Emirates Road.

The first phase will create 250,000 square feet of built-up area and is scheduled to be completed by early next year. Dubai Civil Engineering is part of the Al Hamad Contracting Company, a UAE-based firm engaged in the construction of residential and commercial buildings in Dubai and the northern emirates.

The second phase will add another 200,000 square feet and is to be ready by early 2007.

About 50 to 60 leading offshore and onshore firms are set to establish facilities in the zone, said Esmail Al Naqi, the zone director.

DCE wins DOZ construction contract

5 May 2005

DUBAI — Dubai Outsource Zone (DOZ) yesterday announced that it has awarded the construction contract for the first phase of its infrastructure to Dubai Civil Engineering (DCE). The construction on the first phase of DOZ has started on a site adjacent to the 'Academic City' project close to Emirates Road.

The DOZ is developing a comprehensive infrastructure and environment for offshore service providers to set up global or regional hubs servicing the worldwide market.

Ismail Al Naqi, director of Dubai Outsource Zone, said: "DOZ is designed to provide a business and community infrastructure specifically suited to the needs of the outsourcing industry. It will provide one of the most cost-effective and supportive environments for onshore and offshore outsourcing service providers in the world."

The master plan also includes a Plug and Play Centre that will provide a ready infrastructure for BPO service providers to set up their operations and start providing their services. About 50 to 60 leading offshore and onshore companies are set to establish facilities in Dubai Outsource Zone. These include local companies with interests in the Business Process Outsourcing (BPO) , Back Office Operations and the Call Centre sectors. It also contains a pre-built infrastructure for outsourcing companies equipped with the latest technology that enables companies to get their business up and running from the moment they move into DOZ.

A significant feature of the master plan is a residential complex to be built by private investors. The DOZ master plan also includes sports, leisure and retail facilities that provides professionals the convenience of living and working in the same locality. In addition, this inexpensive residential facility will reduce personal relocation costs for employees of companies in the Zone.

i would like to have more info on the residential complex
high-rise?

First phase of DOZ to be ready by 2006

11 July 2005

DUBAI — The first phase of Dubai Outsource Zone (DOZ), which is targeting some five per cent share of the global outsourcing industry, will be completed by the first quarter of next year. It will have 250,000 square feet of leasable area off the Emirates Road.

The second phase of the project, which is seeking to have between 200 and 300 companies on five years’s time from now, will add another 200,000 square feet and is scheduled for completion by early 2007. Some 50 to 60 offshore and onshore companies are expected to set up facilities in DOZ by that time. These include local companies involved in business process outsourcing, back office operations and call centre sectors, as well as some US, European and Indian companies looking to relocate their operations from some of the established outsourcing locations in the world to DOZ. DOZ, which was launched late last year, is the world’s first free zone dedicated for the outsourcing industry. Located outside of Dubai adjacent to Academic City Project, DOZ is ranked as potentially one of the three top offshoring locations in the world by a leading US-based consulting firm.

Initially it is expected to have around 20 companies operating out of the new park. Currently, some 10 business outsourcing companies are operating out of Dubai Internet City and this number is expected to almost double by the time the new free zone in fully operational.

Ahmad bin Bayat, director-general of Dubai Technology and Media Free Zone Authority, said: “Outsourcing is a very fast growing business globally. In fact, we anticipate 40 per cent annual growth in this field.”

Speaking about the future plans of Dubai Media City (DMC), he said that DMC had good business model and gathered enough experience in technology and media to start sharing it with those, who want to establish similar free zones in their respective countries.

“We have been approached by many cities in the world to help them start similar ventures, but we do not want to repeat what we have done here and add some value to those projects. We will help them establish their projects from scratch and we expect that by the year 2006 something will come,” he said.

He said currently DMC had three projects in pipeline, which are expected to materialise later this year. He said: “We have more than one potential agreements in India and are seriously considering to one in Moscow, Russia, or Iran,” adding that at least one agreement will be signed before the end of this year.

actually we have to be careful if we say a tower is in media city, because media city is actually not really where al salam tecom is, for example.
sometimes it may depend on if DOZ is a part of media city or not?

Dubai beckons Indian IT firms

Dubai is beckoning Indian IT companies to set up their bases with multifarious activities in its upcoming 'free zone' dedicated to the outsourcing industry.
Having a built-up area of around 50 lakh sq. ft, Dubai Outsourcing Zone is all set to start its initial phase of operations in the second quarter of the 2006 fiscal, Ismail Al Naqi, DOZ director said while announcing the appointment of IT-People (India) Ltd as its exclusive partner for India.

"The initial phase will cover around 9,00,000 sq ft area, while the second round of operations with more than two million sq. ft area would start within the next three years entailing an investment of $90 million," he said.

The total operation of the DOZ involving investment of around $200 million would start around 2015 with more than 200 companies operating in it, he said.

"We expect more than 60 Indian companies to set up bases in DOZ and one lakh knowledge workers to be employed in the area," he said.

DOZ would initially woo US, UK and German IT companies to start operations in the zone, apart from their Indian counterparts, he said.

Including domestic companies, more than 60 leading offshore and onshore companies have expressed interest in establishing facilities in DOZ, Naqi claimed.

DOZ, Naqi said, would offer 100 per cent exemption from taxes, world-class technology and communications infrastructure, a one-stop of support services and the best possible working environment to the aspiring IT companies from abroad willing to start operations.

"Located adjacent to the academic city, DOZ provides direct access to a strong talent pool of knowledge workers," he added. In order to keep the attrition rate at low ebb, DOZ would not allow a single employee to leave one organisation without showing a valid cause, he said.

The government, he said, would also allow women to work in night shifts at DOZ as well.

Stating that both domestic companies and companies from abroad equally treated, he said, DOZ would target to grab a five per cent share of the global outsourcing industry.

Dubai Outsource Zone to be launched next year

Dubai Outsource Zone (DOZ) will be launched next year as a sequel to Dubai's Internet City. This zone which will be like any other free zone area providing 100% tax exemption and all the other services will be another major step in the real estate sector in Dubai.

DOZ is the perfect base for both captive and third-party outsourcing operations to provide mid and high-end services in the areas such as finance, accounting, IT, payroll processing, engineering, biotech, R&D and design. It also serves as a centre for disaster recovery facilities for call centers, which are located offshore elsewhere in the world. The Zone caters to off shoring requirements from Europe, the US and the region.

DOZ's custom-made facilities including next-generation telecom infrastructure, office space in intelligent buildings and facilities management, enable outsourcing companies to set up efficient operations. The package of telecom services include reliable and redundant high-bandwidth connectivity, IP Telephony, Automatic Call Distribution (ACD), Interactive Voice Response (IVR) and Predictive Dialing systems, satellite communication services as well as technical and infrastructure support. These facilities form part of a plug-and-play infrastructure which helps offshore service providers start operations quickly with minimal upfront investment.

DOZ is geographically positioned to offer easy access to high-quality talent from a vast region that includes countries like India, Egypt, Jordan, Philippines, Lebanon, Sri Lanka and Iran. This region produces about 9.5 million graduates every year and offers skills in a variety of languages including English, Arabic, French, Hindi, German, Spanish, Urdu, Turkish, Greek and Italian.

DOZ also offers a host of business incentives and support services that incorporate global best practices. These incentives and services seek to eliminate problems faced by outsourcing companies in other offshore locations. Business incentives include 100% exemption from taxes, 100 % ownership of their business, 100% Repatriation of Capital and Profits and no Currency Restrictions.

Support services offered by DOZ are aimed at reducing operational hassles for outsourcing service providers and helping them concentrate on their core business. Easy set-up, speedy incorporation and trade licensing, a fast-track 24-hour visa service to hire staff quickly and easily, as well as facilities management, hospitality and event management services enable companies to focus resources on value- adding Functions.

Dubai Outsource Zone's location in Dubai in the United Emirates offers outsourcing service providers an ideal environment to live, work and do business.

DOZ uses subsidies to curb housing costs

25 December 2005

DUBAI — The Dubai Outsource Zone (DOZ) is about to announce a deal with a property developer to build a multi-million dollar residential complex within the zone, which is located near Academic City. The development will comprise 1,300 residential units, most of which will be one-bedroom apartments.

At about Dh23,000 a year the rentals are well below the current market price for similar properties.

Speaking with Khaleej Times, DOZ director, Ismail Al Naqi, said: “We will subsidise the cost of the residential facility. We are tied up with a developer to build this. We are in the final stages and an announcement is pending.” The deal with the developer means that residential property will be offered at a substantially reduced price, at about half of Dubai’s prices, said Al Naqi. “By doing this we are also eliminating transportation costs which could be significant for some companies,” he said.

The development is scheduled for completion at the end of 2007. This is one of several initiatives DOZ is undertaking to attract blue-chip companies from around the world to consider Dubai as an outsourcing location.

Aside from being located in a free zone, which offers tax-free status and 100 per cent foreign ownership, DOZ is also subsiding other commercial aspects of a business, said Al Naqi. Companies operating in the free zone will “get a state-of-the-art office for almost half the cost of a typical Dubai office today,” he said.

“DOZ is trying to control costs as much as possible by providing subsidised commercial and residential housing,” said Al Naqi. He also said that a recent study undertaken by DOZ, calculating direct costs such as infrastructure, labour and telecommunications, shows that Dubai is “only 30 to 35 per cent more expensive than India”, and if all the indirect costs were quantified such as quality of life, connectivity and infrastructure, the disparity is likely to be even less, suggested Al Naqi. DOZ is also providing a one-stop shop service for companies setting up in the zone, so that all the technicalities with which companies must deal are handled by personnel of the outsource zone.

Hotel bookings, airfares and accommodation in Dubai will managed by the DOZ’s hospitality department. Other departments will deal with such matters as visas, and recruitment. “We say outsource to Dubai and we’ll focus on the technicalities, while you focus on your business,” said Al Naqi. To date 20 firms have registered with the DOZ and are waiting for the facility to open.

23.000 for 1 Bdr? that is pretty ok isn't it?
And location of DOZ is not thaaat bad ;)

Dubai Outsource Zone announces start of Phase III development

Dubai Outsource Zone (DOZ) today announced the start of construction on Phase III of the infrastructure for its $200 million free zone for the outsourcing industry.

http://www.ameinfo.com/images/news/2/28812-IsmailAlNaqiDirectorDubaiOZ.jpg
Ismail Al Naqi

The third phase is being developed in response to the tremendous demand Dubai Outsource Zone has evoked from outsourcing companies in the region and from around the world.

Phase III of Dubai Outsource Zone will have a range of facilities customised to the needs of the outsourcing industry. One of the key features is a Plug and Play Centre that offers pre-built infrastructure equipped with cutting-edge technology. This centre provides a ready infrastructure that enables outsourcing service providers to start operations with minimal upfront investment.

Meanwhile, work on the first and second phases of Dubai Outsource Zone is nearing completion, with the first companies set to move in by October this year.

'Dubai Outsource Zone is at the centre of a huge upsurge in the region's outsourcing industry,' said Ismail Al Naqi, Director of Dubai Outsource Zone. 'Over 55 companies from the region, US, India, UK, and the region will move into Dubai Outsource Zone when it opens for business. Key industry sectors that will be represented in DOZ include Banking, Call centres, Insurance, Medical services and Information Technology,' he said.

Phase I has five buildings in an area of 300,000 sq ft while Phase II and III have four buildings each spread over 250,000 and 200,000 sq. ft respectively.

Dubai Outsource Zone is the perfect base for both captive and third-party outsourcing companies to provide mid and high-end services in areas such as finance, accounting, IT, payroll processing, engineering, R&D and design. DOZ has evoked tremendous interest from Indian outsourcing companies as a location for their disaster recovery facilities.

DOZ provides a complete community infrastructure for the outsourcing industry to flourish. Besides commercial offices, retail facilities and a gymnasium, the free zone will feature a Research Centre for companies that offer outsourced research and development services (R&D), and a Networking Centre to facilitate collaboration and increased business opportunities within the community.

A significant feature of DOZ's overall master plan is a residential complex to be developed by private investors. The project will also include sports, leisure and retail facilities to provide professionals with the convenience of living and working in the same vicinity.
Dubai Outsource Zone is located on a site adjacent to the 'Academic City' project close to the Emirates Road and is spread over 3,000,000 sq. ft.

DOZ is targeting a share of 5 per cent of the global outsourcing industry. In five years, DOZ aims to attract nearly 300 companies.

Does anyone have a map of exactly where this project is located?

check the major projects pdf from http://www.gis.gov.ae/en/downloads/pdfs/Major%20Projects.pdf

Outsource zone expands masterplan by 11 times

ANTHONY RICHARDSON BUSINESS

Dubai Outsource Zone (DOZ) has expanded its development masterplan to 11 times its original size in response to massive demand from local and international outsourcing companies, according to the zone’s director.
“The developers of DOZ decided to increase the size of the outsourcing free zone from three million square feet to 33 million square feet due to an unforeseen surge of interest from outsourcing service providers,” said Ismail Al Naqi, director of DOZ.

“Du and Jumeirah group are among the local firms who will shortly open call centres in the [now complete] first phase of DOZ. Emirates [airline] will relocate its call centre from Deira to a building in DOZ, which will accommodate about 1,000 employees,” he added.

While the original $200 million (Dh7.3 billion) cost of the project will “increase in light of the massive expansion”, a new figure has not been arrived at yet, according to Al Naqi.

“Around 11 clients have already moved into DOZ in the first phase alone, and they are now operational,” Al Naqi said. “Approximately, another 10 companies are setting up their offices in phase one, and it will be about another two months before they are ready to move in.” He added that DOZ has expanded the area to an “additional 30 million sq ft to accommodate about 150,000 people in total”.

“We aim to complete the infrastructure by the end of 2008. However, we were very conservative with our initial plans for three million sq ft because we were not sure about the reaction of the market to this kind of a free zone aimed at outsourcing companies,” said Al Naqi.

Furthermore, du will have a call centre facility for about “500 agents”; ABN Amro will have “1,000 employees” in a processing unit and call centre; and the Jumeirah group will set up a “call centre for 400 people to service its worldwide operation”, according to Al Naqi.

He further revealed that Mashreqbank will house 3,000 members of its workforce in three buildings in the DOZ. And buildings in the second phase of the project will be handed over to companies such as Axa Insurance and First Data from April 15 this year.

“These should be operational by June,” said Al Naqi.

“We are aiming for completion of the buildings and the infrastructure of the third phase by June 2008, and the space is about 50 to 60 per cent subscribed,” he said, listing DOZ’s four main target sectors as “banking and finance, healthcare, insurance and IT”.

The outsource zone, providing a community infrastructure for the industry, includes offices, retail facilities and 2,500 studio apartments at an annual price of Dh25,000 for five years.

DOZ has evoked tremen dous interest from Indian outsourcing companies as a location for their disaster recovery facilities, according to Al Naqi. It is designed for outsourcing companies to provide mid- and high-end services in areas such as finance; accounting; information technology; payroll processing; engineering; design; and research and development.

The free zone will also feature a research centre for companies that offer outsourced R&D services besides a networking centre to facilitate collaboration and increased business opportunities

R

Sheikh Ahmed bin Saeed Al Maktoum attends ground breaking ceremony at Dubai Outsource Zone

http://i13.tinypic.com/2zi0hg5.jpg

HH Sheikh Ahmed bin Saeed Al-Maktoum, Chairman and Chief Executive, Emirates Airline and Group and Abdullatif Almulla, CEO, TECOM Investments, today attended the official ground breaking ceremony at Dubai Outsource Zone.

Emirates' new 100,000 square foot facility, scheduled for completion in 2008, will accommodate over 500 employees and feature the latest technology in call, contact and data management. This new facility will add to the airline's existing call centres in Dubai, Australia, the UK, USA, India and Pakistan.

HH Sheikh Ahmed bin Saeed Al-Maktoum said: 'Emirates has always been focused on providing excellent customer support. We find that a large proportion of our customers still prefer to access Emirates information and services via our call centres. This volume is increasing as Emirates expands its business internationally and broadens the range of products on offer. That is why we are building a new and technologically-advanced facility at the Dubai Outsource Zone. The added capacity and capabilities will enable us to meet expanding customer demand, and support our future business growth while continuing to provide our customers with the best possible service.'

Abdullatif Almulla, CEO of TECOM Investments, said: 'Outsourcing is transcending its traditional IT and data processing boundaries. The growth rate of business process outsourcing is outstripping that in the IT arena. We see significant growth in such areas as logistics, human resources, building facilities management and back office accounting services.'

Similar to Emirates' existing call centres around the world, the airline's new call, contact and data centre will assist clients in flight bookings and reservations, booking changes, seat and meal requests, and supplementary services such as Chauffeur Drive; provide information on special offers, seat availability, commercial visas, routes, flight schedules and connections; and co-ordinate complimentary ticket delivery within the UAE and almost anywhere else in the world.

Ismail Al Naqi, Director of DOZ said: 'It is a great honour to be hosting such an esteemed establishment; one that boasts one of the most efficient operations worldwide. This is a great testament to both the importance of the outsourcing industry as a whole as well as the capabilities of Dubai Outsource Zone in providing an ideal infrastructure to support Emirates Airline.'

Located off Emirates Road and close to Dragon Mart, Dubai Outsource Zone is the world's first freezone dedicated to the outsourcing industry. It provides a comprehensive infrastructure and environment for outsourcing and offshoring companies to set up global or regional hubs servicing the worldwide market.

R

DOZ is looking good. The website is clean and informative, but could use some freshing up though:) DOZ seems to have the potential to be a similar success as DIC has become. This area will be a great place to live, work and do business in the coming years!

PS! Can't see any of the initial pictures/plot maps - any chance these could be uploaded again?

So whats the difference between this and DSO?

^^ DSO is for computer chips while this project is mainly for call centres. They are completely different.

Dubai Outsource Zone (DOZ) has revealed that it has seen a 23 percent rise in clients so far in 2009 despite the impact of the global economic crisis.

http://www.arabianbusiness.com/570920-dubai-outsource-zone-says-crisis-has-driven-23-growth