Have any of you guys had connection problems with shaw?
many of my friends and myself too have lately for the past week
but today is the worse,
i lost internet connection at noon
and right now its 1:45 and i just got my connection back
AFTER calling shaw cable,
i called their somewhat "24hr line"
but i listened to their music for mroe than 30mminutes..

have any of you guys have this internet connection?
i sometimes dont even bother calling into shaw cable,
because usually i just wait and keep on hearing the same lines over and over again..

Not to rub it in or anything but I have Telus high speed internet And I rarely if ever have any problems. maybe you should switch?

Not to rub it in or anything but I have Telus high speed internet And I rarely if ever have any problems. maybe you should switch?

i used to use telus,
but we got shaw to go along with our bundle..
and i dont like how the telus modem gets "too warm"
and if you disconnect the cords,
it takes you a while to connect it again~

rogers subscriber here, no problems with my internet

telus here. had telus, then switched to shaw, and then back to telus.

I have Shaw with no problems at all.

I've had Shaw for the past 5 or so years and I can't recall any problems. They've done upgrading type work before, where service was disrupted briefly, but they would always send out a warning in advance.

Both of them are horrible, at least from my experiences with them. I went through 4 modems with shaw, and only got decent speeds during the two week Rogers to Shaw transition. After that speeds were horrible. Telus was even worse with ISDN speeds.
Very happy with Novus over the last 5 years, and don't see why I would ever go back to that duopoly.
Novus actually tries to keep you happy, and is quite responsive to problems.

I've had both services in the last ten years and just switched to Shaw Xtreme Speed from Telus about a year ago after moving from Queensland to McKenzie Towne here in Calgary. I was having speed issues with Shaw last week although everything has been fine for the last few days. All in all I am very pleased with Shaw as there have been absolutely no major services outages and download and upload speeds are consistently fast.

I wish I could say the same for Telus though. In Queensland I experienced nothing but problems over the three years I lived there with abysmal speeds at times (even though I was on the enhanced speed package) and technical issues such as flaky DSL signal and numerous problems with Telus' DHCP server. In May and June of last year, the last two months I lived in Queensland before moving, I lost Telus service at least once a week for as long as four or five hours.

Prior to Queensland I lived in Bridgeland and over the two years I lived there I never had any problems with my Telus DSL service, so perhaps some areas are worse than others. I think that is true of both providers; many times the quality of service you receive is entirely dependent on the quality of the local facilities.

I have telus at my house and my office , running 5 computers at office with one router and NO issues . Telus Rocks ! shaw BLOWS .

My aunt has Shaw Cable Internet, and it's actually half the speed of my ADSL. :)

The bad things about cable are 1) You share your internet with the neighbourhood; You and all of your neighbours are on the same pipe, which causes the entire thing to slow down when people are on it. This is why Cable gets so slow between noon and 8pm. and 2) There is no local server. If you use Shaw Cable Internet, it will show you being in Calgary. Everything you downtown will go from where it's being downloaded from, to Calgary, to where you are.

With ADSL, you get the entire line to yourself, and the internet goes through an exchange that is in many cases no more than a mile away, which means the distance between you and the server is much shorter.

The warm modem has little to do with quality of the connection, I've elevated mine on some lego's and it's been a few degrees cooler and is working fine.

Have any of you guys had connection problems with shaw?
many of my friends and myself too have lately for the past week
but today is the worse,
i lost internet connection at noon
and right now its 1:45 and i just got my connection back
AFTER calling shaw cable,
i called their somewhat "24hr line"
but i listened to their music for mroe than 30mminutes..

have any of you guys have this internet connection?
i sometimes dont even bother calling into shaw cable,
because usually i just wait and keep on hearing the same lines over and over again..

Yes, me too - I'm in Aldergrove.... but today seems to be okay.

My aunt has Shaw Cable Internet, and it's actually half the speed of my ADSL. :)

The bad things about cable are 1) You share your internet with the neighbourhood; You and all of your neighbours are on the same pipe, which causes the entire thing to slow down when people are on it. This is why Cable gets so slow between noon and 8pm. and 2) There is no local server. If you use Shaw Cable Internet, it will show you being in Calgary. Everything you downtown will go from where it's being downloaded from, to Calgary, to where you are.

With ADSL, you get the entire line to yourself, and the internet goes through an exchange that is in many cases no more than a mile away, which means the distance between you and the server is much shorter.

The warm modem has little to do with quality of the connection, I've elevated mine on some lego's and it's been a few degrees cooler and is working fine.

That is a gross over-simplication of the situation. Sure, on a DSL connection you have a individual connection, but only to the Telus network. Telus is not going to build an interconnect to the Internet cloud at each and every CO (central office). Just like with Shaw, data from your home travels to a local node and then is aggregated with all of the other data on the local Telus network to a central interconnect. If everyone in your neighborhood is downloading large files it's possible to saturate the local node at the CO and slow net access for everyone served by that node.

It's possible for Shaw and Telus to offer great service in one area and shitty service in another. The best you can do is pick one and go from there. Both are equally bad and equally good in my opinion.

My aunt has Shaw Cable Internet, and it's actually half the speed of my ADSL. :)

The bad things about cable are 1) You share your internet with the neighbourhood; You and all of your neighbours are on the same pipe, which causes the entire thing to slow down when people are on it. This is why Cable gets so slow between noon and 8pm. and 2) There is no local server. If you use Shaw Cable Internet, it will show you being in Calgary. Everything you downtown will go from where it's being downloaded from, to Calgary, to where you are.

With ADSL, you get the entire line to yourself, and the internet goes through an exchange that is in many cases no more than a mile away, which means the distance between you and the server is much shorter.

The warm modem has little to do with quality of the connection, I've elevated mine on some lego's and it's been a few degrees cooler and is working fine.

A computer nerd from Thunder Bay? It was just last week I found out you guys actually had computers all the way up there. I guess you learn something new every day.

"All the way up there"? We're further south than Victoria! :lol: We've had internet since the early 90s. :P We've had telephone since 1902.

Have any of you guys had connection problems with shaw?
many of my friends and myself too have lately for the past week
but today is the worse,
i lost internet connection at noon
and right now its 1:45 and i just got my connection back
AFTER calling shaw cable,
i called their somewhat "24hr line"
but i listened to their music for mroe than 30mminutes..

have any of you guys have this internet connection?
i sometimes dont even bother calling into shaw cable,
because usually i just wait and keep on hearing the same lines over and over again..

they were upgrading their system last week - my building had letters plastered everywhere - in the elevator, doors etc. that shaw was doing some upgrades and we should expect disruptuions to service between 8 am and 5 pm mon - fri

i believe they are doing those upgrades for the phone service because on friday i got a thing in my mailbox saying that my area was now eligable for shaw digital phone service - apparently it was not before

thats probably what was happening in your area? I am in coquitlam...

also i have shaw and its fast and never have any issues really

my dad who lives next door has telus and its extremely slow ifind and my mom who has shaw for her office also next door is on shaw and hers is just as fast as mine

they were upgrading their system last week - my building had letters plastered everywhere - in the elevator, doors etc. that shaw was doing some upgrades and we should expect disruptuions to service between 8 am and 5 pm mon - fri

i believe they are doing those upgrades for the phone service because on friday i got a thing in my mailbox saying that my area was now eligable for shaw digital phone service - apparently it was not before

thats probably what was happening in your area? I am in coquitlam...

im in the city of vancouver,
my disconnections happen by random..
but i learned a techneique to reconnect now`` haha
unplug all plugs,
plug in one by one``

"That is a gross over-simplication of the situation. Sure, on a DSL connection you have a individual connection, but only to the Telus network. Telus is not going to build an interconnect to the Internet cloud at each and every CO (central office). Just like with Shaw, data from your home travels to a local node and then is aggregated with all of the other data on the local Telus network to a central interconnect. If everyone in your neighborhood is downloading large files it's possible to saturate the local node at the CO and slow net access for everyone served by that node."

By Central Office, do you mean the local exchanges? And how often do we get to a point where everyone in the neighbourhood is downloading large enough files at a time to noticeably slow down the node?

I lost my Shaw connection for 2 days last week, I often get disconnected but it usually only lasts for 10 mins or so. I can't get Telus because my house is in a "dead zone" between 3 nodes or something. ><"