I am currently writing my diploma thesis about Passenger Information Systems in Malaysia’s railway industry. Unfortunately the time for the thesis is limited, so I am unable to visit Malaysia and its different railway lines to have a look how the actual situation is.

During my research I have come across a lot of useful information on this forum.

For my thesis I am focusing on the passenger information systems in all Malaysian Railways (KTMB, KTM Komuter, rapidKL railways, KL Monorail and the Express Rail Link).

Passenger information systems are either used in rail cars (mobile systems) or at railway stations (stationary systems). The information system is either visible (normally on displays) or passengers are informed by audio messages. Some functions of the systems are for example to provide timetables, next connections, delays, advertisements, or any other relevant information for passengers.

I was hoping if anyone would be able to assist me with my research by answering some of my questions:

- Does anybody already have personal experiences with passenger information systems in Malaysia’s railways, do you consider them as important or dispensable?

- Which trains use which kind of passenger information systems? (displays or audio messages; in which languages is the information; which companies provide the systems; a.s.o.)

- Which railway stations use which kind of passenger information systems?

- How are the stationary PIS coordinated; is every station operating its own system or is it managed from a central hub? (automatisation)

I am very thankful for any kind of support and I will definitely acknowledge the received inputs in my thesis.

Thank you very much.

MMO

Try PM allurban, he seems the Malaysian expert in rail.

Anyway, check out the rail transit thread :) U can find allurban posts there.

Try PM allurban, he seems the Malaysian expert in rail.

Anyway, check out the rail transit thread :) U can find allurban posts there.Heheheheh I noticed this thread in the main page, suggested he post here...

there has got to be a lot more people who use the trains more regularly than I do ... lots of pics from Nazrey and Tamago that would be very helpful. Oshkoshbgood is a regular user of LRT...

Im more often using private transport ... my own two feet ... to get around

Cheers, m

Which stations have displays and what type
Rapid KL Kelana Jaya Line
- 24 stations (23 operational, 1 to be opened in future)
- All utilise moving LED display positioned in the centre of the station
- Displays train arrival time, frequency of service at the given time, train destination, time, other misc announcements relating to Rapid KL network
- Information available in Bahasa Malaysia and English
- Audio announcements made over PA system
- Contain both recorded and live announcements
- Announcements made in Bahasa Malaysia and English

http://upload.wikimedia.org/wikipedia/commons/thumb/4/47/Kelana_Jaya_Line_KLCC.jpg/300px-Kelana_Jaya_Line_KLCC.jpg
~ Picture from Wikipedia
The Kelana Jaya Line Visual PIS.

http://www.urbanrail.net/as/kual/Putra-LRT-1.jpg
~ Picture from UrbanRail
KJ Line VPIS.


Rapid KL Ampang & Sri Petaling Line
- 25 stations (25 operational)
- All stations have one LED display at only one platform (towards the direction where the lines diverge)
- On the common sector, the LED display is on the southbound platform
- On the branch sector, the LED display is on the northbound platform
- Displays train destination only
- Information available in Bahasa Malaysia

http://www.urbanrail.net/as/kual/Star-LRT-1.jpg
~ Picture from UrbanRail
Ampang line VPIS

KL Monorail
- 11 stations (11 operational)
- All stations have 2 LCD screens per platform (called Channel M)
- Screens play advertisements (to date have not seen any information relating to train service)

KTM Komuter
- 45 stations (45 operational)
- All stations have one LED display per platform
- Displays train destination and next scheduled arrival (not actual arrival time)

In train announcements
Rapid KL Kelana Jaya Line
- Automated system
- Played in Bahasa Malaysia and English
- Next station announcements only
(Stesen berikutnya, Next station)
- Played after train departs a station

Rapid KL Ampang & Sri Petaling Line
- Driver announcements
- Announces station name only
(Masjid Jamek)
- Announced as train enters station
*not too sure about transfer announcements at Chan Sow Lin, Masjid Jamek, etc

KL Monorail
- Driver announcements
- Announces station name and advertising brand name for the station
(Imbi, Hotlink, Imbi)
- Announced as train enters station
- Interchange announcements are a bit longer

KTM Komuter
- Driver announcements
- Announces the name of the station
(Petaling... Petaling)
- Announced as train enter station
- Interchange announcements are a bit longer
- These are made in Bahasa Malaysia and English
(Stesen Sentral Kuala Lumpur. .... boleh menukar ke laluan Rawang-Seremban. Tren ini akan meneruskan perjalanannya ke Sentul.

KL Sentral station. Passengers may change to the Rawang-Seremban line. This train will continue to Sentul.) Something along those lines.

Thank you very much for your answers!

Is there anybody having more pictures of the PIS (mobile or stationary ones)?

How could I find out the names of the companies which provided the current PIS?

Does anybody have experience with the PIS of the ERL?

Thanks for any kind of support!

I'm not too sure how to find out which companies have supplied the PIS for the various networks. One way would be to check companies that supply PIS and see if they have any project pages which list projects that they have done.

I'm trying to get better pictures but there are few of the PIS on google. I'm not in Malaysia at the moment so that doesn't help. When do you need the information by the latest?

ERL, you can ask me. My uncle was involved in the project to a large extent and I can forward your enquiries to him.

Yes, I was doing that already. I found a few local providers, such as Rites Sdn Bhd, Abacus or ADV Advance System Ltd., but I could not find any project which refer to the Malaysian railways. Furthermore, I emailed the railway operators, but so far there's no feedback which actually helped me. I think I am going to make some phone calls...

Well, I should have the inputs until the end of the month, ideally until the 25th, 26th; I have to hand in the paper on the 31st of August.

ERL, that would be fantastic! I found some stuff on the internet, but it is not really complete yet. Maybe he has a tender of the PIS which finally made the race, that would be great!

Thanks a lot!

The company that provided the PIS system for the ERL is Siemens.

Heheheheh I noticed this thread in the main page, suggested he post here...

there has got to be a lot more people who use the trains more regularly than I do ... lots of pics from Nazrey and Tamago that would be very helpful. Oshkoshbgood is a regular user of LRT...

Im more often using private transport ... my own two feet ... to get around

Cheers, m

huhu...thx for mentioning my name. but to be honest, i don't know details on the 'mechanical' things....

btw, mtfreak...the information board for Ampang/Sri Petaling Line is not LCD, it looks like a 'slide'

just wanna add, malaysian rail PIS don't have a 'countdown' for the next train. so, we don't know when the exact time for the train reaching the station...

but recently some coaches of Star LRT(Ampang/Sri Petaling Line) use the automatic voice like the Kelana Jaya Line...