Originally Posted by Suburbanist
If I'm taking a 2h-train trip, is a 12 minutes delay acceptable just as in "deal with it"? I doubt. Why then so a proportional 2h delay on 20h service would be acceptable?
For me a 12min delay in a 2h ride is completely meaningless. If done by car much more time could be wasted in a traffic jam or in a coffee break.
About the 2h in 20h, I think that for who makes start-to-end trips this is no big deal, you are right that for intermediary stops a 1h30 delay is terrible. So in this case indeed the train should have a better planning to avoid such delays in order to offer a decent service for the intermediary stops.