#COMPLETED: THE TORCH, 84F Res, 338m (Dubai Marina) - Page 829

Sid · July 23rd, 2012, 04:37 PM

Quote:

Originally Posted by SB75

Thanks Sid, was just wondering did you pay Kingfield direct or did you go through Select. Thanks for your help.

Email and invoice from Kingfield.

Payment to 'The Torch' account.

Gorilla · July 25th, 2012, 10:32 AM

Quote:

Originally Posted by Psofos

My experience with Exclusive-Links is very favourable. They have provided a first class service for me since 2009 at the Point. I suggest you contact Louise Heatley direct. PM me and I will provide her details if you do not have them.
Psofos.

Thanks Psofos,

I did just that and the matter cleared by Louise. Cheers

Psofos · July 31st, 2012, 04:37 PM

Quote:

Originally Posted by Gorilla

Thanks Psofos,

I did just that and the matter cleared by Louise. Cheers

Great to hear! Unfortunately, since painting such a good picture of Exclusive Links, I too have, over the past couple of days, been on the receiving end of what I consider to be unacceptable customer service!
Psofos.

Dubai_Steve · August 1st, 2012, 12:20 PM

Why what changed there? Have ExclusiveLinks bitten off more than they can chew?

DennyCrane · August 1st, 2012, 01:39 PM

Quote:

Originally Posted by Dubai_Steve

Why what changed there? Have ExclusiveLinks bitten off more than they can chew?

Being the partner of Select in Bay Central with all its handover delays, snags and cock ups is probably taking up all their time! Just another one of the joys of dealing with this company and their constant cock ups and crap management

Dubai_Steve · August 1st, 2012, 01:41 PM

Can anyone recommend a better rental agent that also has full management services? I don't think propsquare provide these? I am thinking of leaving Exclusive if they do not improve soon!

Psofos · August 1st, 2012, 03:15 PM

Quote:

Originally Posted by Dubai_Steve

Why what changed there? Have ExclusiveLinks bitten off more than they can chew?

Once again, Louise came to the rescue and sorted out the problem. It is a shame that you have to contact the GM for what is a straight forward customer focussed matter!

torchowner · August 1st, 2012, 03:47 PM

Quote:

Originally Posted by Dubai_Steve

Can anyone recommend a better rental agent that also has full management services? I don't think propsquare provide these? I am thinking of leaving Exclusive if they do not improve soon!

I fired Exclusive as they made a mess of my snagging (agreed with Select and signed off all items that required attention and needed to be fixed) and despite a 8% fee could not find a tenant willing to pay a decent rent because of all the faults in the apartment.

Anyway, as Exclusive have very strong links with Select and earn their bread and butter from them, it is not surprising whose side they will take when the going gets tough.

shakka · August 1st, 2012, 08:02 PM

I use a couple of letting agents in Dubai for finding & managing. Drop me a PM if you want contact details.

shakka · August 1st, 2012, 08:03 PM

Anyone left still waiting to agree handover terms?

CAJ · August 1st, 2012, 08:11 PM

Quote:

Originally Posted by shakka

Anyone left still waiting to agree handover terms?

Yep, lots of people!

jeffers · August 6th, 2012, 10:09 PM

Any 3 bed owner have you had service charge bill for this year ??

Dubai_Steve · August 7th, 2012, 08:21 PM

FWIW · August 7th, 2012, 10:01 PM

Quote:

Originally Posted by Dubai_Steve

<a href="http://www.youtube.com/watch?v=ZN_7UrCX5z8">YouTube Link</a>

That was cool!

NickBoyC · August 8th, 2012, 09:57 AM

Has anyone employed the services of DLD to carry out a survey of your apartment? Looks like the cost is 3000aed.

If anyone has had this and the area of your apartment has been less than quoted by select what happened about it. Pm me please.

FlyJim · August 16th, 2012, 11:23 PM

Just a quick question: Kingfield are asking for outstanding service fees, and I haven't received handover yet! Can they do this?

They say that Select must give them written proof that this is the case, which I have asked of them, twice, and nothing.

Yet, the fees go to a Torch Select account anyway!!

A crazy situation where I am in the middle (still paying the LPP quarterly), trying to get them to communicate with each other!

Thanks for any advice.....

shakka · August 17th, 2012, 12:48 PM

Had the same email. Where do you think they got our email addresses from? Select of course.
So they are just being silly no surprise here. I contacted RERA on this & they said that we pay from the handover date onwards. I have confirmed this with others who havent done handover as well

Imre · August 17th, 2012, 01:08 PM

Quote:

Originally Posted by FlyJim

Just a quick question: Kingfield are asking for outstanding service fees, and I haven't received handover yet! Can they do this?

I think its ok, official handover was in May 2011,all owners paying the service charge from that date .

Its same everywhere in Dubai, service charge always payable from the handover notice...nothing wrong with this.

The problem all laws protect only developers , investors has zero rights at the moment..

MANUTD · August 18th, 2012, 06:16 PM

Quote:

Originally Posted by CAJ

Yep, lots of people!

CAJ Me too !(as you know )

FlyJim · August 18th, 2012, 07:04 PM

Quote:

Originally Posted by Imre

I think its ok, official handover was in May 2011,all owners paying the service charge from that date .

Its same everywhere in Dubai, service charge always payable from the handover notice...nothing wrong with this.

The problem all laws protect only developers , investors has zero rights at the moment..

So, is RERA's stance different to this?
(It seems 'Official Handover' is a way of cheating-out of actual handover).

August 16th, 2012, 11:23 PM	#16576
FlyJim Registered User Join Date: May 2011 Posts: 27 Likes (Received): 0	Sorry to briefly hijack thread with a quickie..... Just a quick question: Kingfield are asking for outstanding service fees, and I haven't received handover yet! Can they do this? They say that Select must give them written proof that this is the case, which I have asked of them, twice, and nothing. Yet, the fees go to a Torch Select account anyway!! A crazy situation where I am in the middle (still paying the LPP quarterly), trying to get them to communicate with each other! Thanks for any advice.....

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August 1st, 2012, 12:20 PM	#16564
Dubai_Steve Dubai State of Mind Join Date: Jan 2005 Posts: 8,708 Likes (Received): 38	Why what changed there? Have ExclusiveLinks bitten off more than they can chew?

August 1st, 2012, 01:41 PM	#16566
Dubai_Steve Dubai State of Mind Join Date: Jan 2005 Posts: 8,708 Likes (Received): 38	Can anyone recommend a better rental agent that also has full management services? I don't think propsquare provide these? I am thinking of leaving Exclusive if they do not improve soon!

August 1st, 2012, 08:02 PM	#16569
shakka Registered User Join Date: Jun 2005 Posts: 162 Likes (Received): 0	I use a couple of letting agents in Dubai for finding & managing. Drop me a PM if you want contact details.

August 1st, 2012, 08:03 PM	#16570
shakka Registered User Join Date: Jun 2005 Posts: 162 Likes (Received): 0	Anyone left still waiting to agree handover terms?

August 6th, 2012, 10:09 PM	#16572
jeffers Registered User Join Date: Mar 2008 Posts: 624 Likes (Received): 0	Any 3 bed owner have you had service charge bill for this year ??

August 7th, 2012, 08:21 PM	#16573
Dubai_Steve Dubai State of Mind Join Date: Jan 2005 Posts: 8,708 Likes (Received): 38

August 8th, 2012, 09:57 AM	#16575
NickBoyC Registered User Join Date: Mar 2010 Posts: 36 Likes (Received): 0	Has anyone employed the services of DLD to carry out a survey of your apartment? Looks like the cost is 3000aed. If anyone has had this and the area of your apartment has been less than quoted by select what happened about it. Pm me please.

August 17th, 2012, 12:48 PM	#16577
shakka Registered User Join Date: Jun 2005 Posts: 162 Likes (Received): 0	Had the same email. Where do you think they got our email addresses from? Select of course. So they are just being silly no surprise here. I contacted RERA on this & they said that we pay from the handover date onwards. I have confirmed this with others who havent done handover as well