RAIL TRANSIT Thread - General News on anything LRT, Monorail, KTM & other rail works

[bukhrin]

Interesting. Why is the new system backward ? Especially for the KL monorail.

[TWK90]

I don't see why the new ticketing system is backward.

Consider these, the new ticketing system can handle more passengers due to the design of the gates, and by next month once the station integration works in Hang Tuah and Titiwangsa stations, it will be possible for passengers to buy token from monorail station to anywhere on RapidKL rail network including LRT lines.

In the past, there were no ticket vending machines, so commuters had to queue to buy tickets, problem that made worse when the station is so small.

I would say the next step is retrofitting those stations so that it can be used by commuters with disability.

[TWK90]

MyRapid card might be expanded to include MRT, as well as KTM Komuter

http://www.freemalaysiatoday.com/201...-myrapid-card/

Prasarana chief Zulkifli Mohd Yusoff – who was also present- echoed this sentiment, adding that public transport users here could still use Touch ‘n Go to get around on RapidKL’s routes.

“Touch ‘n Go will still be there. We will still give the public the choice, because some people have Touch ‘n Go for the highways, and they can use it for public transport.”

“We want to be self-sufficient…We want to have a better control of our products and services. Having our own card will give us that advantage, (with us) not relying on another company or another system,” he said.

Currently available for use on the Ampang and Kelana Jaya RapidKL lines, the card would also be extended to the KL Monorail.

Prasarana, Zulkifli added, was also in talks with My Rapid Transit’s (MRT) project owners – MRT Corp- to integrate the MyRapid card system there.

Using the MyRapid card for Keretapi Tanah Melayu’s (KTM) Komuter, he said, was also “in the pipeline”.

[mrtfreak]

Originally Posted by bukhrin

Interesting. Why is the new system backward ? Especially for the KL monorail.

Lol, its called over-reaction. Probably just saw the wooden planks where the old contact points for the previous ticketing system used to be and called it backwards. I do agree though that the shops within the paid area make the station look atrocious, not to mention those misfitting wooden doors. A bit of maintenance here and there would help for sure.

[davidwsk]

Go and try it and figure it out urself dude !

The old ticketing machines doesnt take notes and always break down.

Now it has been replaced with a new one, but it doesnt solve the previous problems. It doesnt take notes and it doesnt take coins as well. Worse now these new machines is even more "high-tech" with Zoom-in map and more difficult to operate.

Last time, you only take 1 minute to buy ticket on machine. Now it will take 3 minutes for 1 person to figure out how to use it. Many people then have to queue up for the machines.

So a lot of peoples, especially those foreigners gave it up and have to back to queue to purchase tickets. I really pity those folks.

[davidwsk]

You think many peoples are tech-savvy...go there check it out ur own ....and see how long u have wait to buy the ticket now..

FYI, the smart staffs at the counter wont let u to buy the ticket now....they will direct u to the machines and queue there forever!

I will advise u guys to bring along a Touch'n Go ...just in case u lose patience.

[asd5139]

I might be wrong but i think i know why the machine did not accept notes or coin. Normally after you press/touch the destination that you want to go normally the next page will show number of ticket/coin that you want to buy. Normally, people will straight away put/force in the money to the slot without pressing the OK button because they only want to buy a ticket/coin. I have seen a lot of people do that. Yes I do agree that most people are not tech-savvy but still why can't other people who knows how to use and give some help to those who needs it.

[TWK90]

Originally Posted by davidwsk

Now it has been replaced with a new one, but it doesnt solve the previous problems. It doesnt take notes and it doesnt take coins as well. Worse now these new machines is even more "high-tech" with Zoom-in map and more difficult to operate.

About the zoom-in map, I don't find it hard to use. This arrangement is very similar to Shanghai Metro or Guangzhou Metro ticket vending machine, of which you also need to zoom-in the map. The Singapore MRT ticket vending machine also works in similar manner, but without the zoom-in part.

My problems with the ticketing machine is that it has no reload facility for Touch n Go and sometimes it cannot accept coins, and you have to insert the coin for another time (after you touch "Proceed Payment".

Other than that, I don't see any issues with the zoom-in map, because this is essentially the same method used in Shanghai or Guangzhou or Beijing.

Perhaps, RapidKL should have educate people in the first place, using Youtube (as done by Singapore LTA) as well as having more station staffs to assist people.

Once the people is familiar with the new ticket vending machine, a person should normally take only 30 to 45 seconds to buy a token. I do agree there are many people who are still unfamiliar with the machine. However, at the same time, our ticket vending machine is no different from those employed in China and also Spain (where this machine came from). 1 suggestion that I think would help is that adding three touchscreen buttons such as "Kelana Jaya line", "Ampang line" and "Monorail line", so people will not need to zoom the map.

So far, the number of TVMs are as following.

KL Sentral Monorail = 3

Bukit Bintang = 2 (They should increase it to at least 4 or 5), because during peak hour, the queue was very bad.

[razpatrol99]

Its just that we are not used to the new system just yet... agree that more awareness should be done. They shld placed more instruction on how to use TVM near it.

[bukhrin]

Originally Posted by davidwsk

Go and try it and figure it out urself dude !

The old ticketing machines doesnt take notes and always break down.

Now it has been replaced with a new one, but it doesnt solve the previous problems. It doesnt take notes and it doesnt take coins as well. Worse now these new machines is even more "high-tech" with Zoom-in map and more difficult to operate.

The old machine only have to deal with around 25 stations. After integration you'd have another 20+stations for the Ampang line and 10+ for the monorail + extension you'd have another 26 stations and the 40-odd stations for the KTM Komuter and on top of that another 30 for the MRT Line 1.

From the old system.

Ampang line = TVM needs you to know the exact fare for the station you are going to and select the ticket price
KJ line = List the stations in travel sequence on the screen and you have to hunt the station name there. Probably would be a nightmare if you have to go through a list of all the stations in the Klang Valley
KTM Komuter = List all the stations alphabetically. Same point as the KJ line.

I think they did pretty adequate for the new system, if you really crave hassle-free travelling buy a card, same advice you will hear everywhere, in London or in Singapore.

[bukhrin]

Originally Posted by mrtfreak

Lol, its called over-reaction. Probably just saw the wooden planks where the old contact points for the previous ticketing system used to be and called it backwards. I do agree though that the shops within the paid area make the station look atrocious, not to mention those misfitting wooden doors. A bit of maintenance here and there would help for sure.

He he, if there is one thing that needs to be replaced with the monorail stations are the canvas roof. Sure they look 'modern', but they don't exactly block the heat from the sun and the all around advertisements prevent wind from blowing into the platform.

[mrtfreak]

The answer to avoiding TVMs in general are getting yourself a stored value card. I guess KL commuters still don't have that concept, though the Rapid Card is a good start with the introduction of reduced fares in time to come.

Yes, the lack of wind at the platform is uncomfortable. Perhaps they could install fans? The membrane roof does trap heat a lot, even if it is light coloured. They would need to find a solution to that as I can imagine, it would not be easy to change. A steel roof might be a good option, or otherwise, install some sort of misting device atop the membrane roof to keep temperatures down.

[erwinkarim]

Originally Posted by mrtfreak

The answer to avoiding TVMs in general are getting yourself a stored value card. I guess KL commuters still don't have that concept, though the Rapid Card is a good start with the introduction of reduced fares in time to come.

Yes, the lack of wind at the platform is uncomfortable. Perhaps they could install fans? The membrane roof does trap heat a lot, even if it is light coloured. They would need to find a solution to that as I can imagine, it would not be easy to change. A steel roof might be a good option, or otherwise, install some sort of misting device atop the membrane roof to keep temperatures down.

they should convert the station into an air-cond box. it would help everybody. if gov got money, convert into an artful air-cond box. sure it's expensive, but aesthetics/usability pays in the long run..

but of course, the better way is to do it right from day 1. now you have the pain to enlarge the station, install lifts/escalator etc....

[t3ars_culprit]

Originally Posted by davidwsk

You think many peoples are tech-savvy...go there check it out ur own ....and see how long u have wait to buy the ticket now..

FYI, the smart staffs at the counter wont let u to buy the ticket now....they will direct u to the machines and queue there forever!

I will advise u guys to bring along a Touch'n Go ...just in case u lose patience.

Oo.. So only Monorail TVM is backward?? LRT is still ok?
I said this because, it was perfectly fine and easy for me to buy token in Kelana Jaya line LRT station TVM..

[t3ars_culprit]

Originally Posted by TWK90

About the zoom-in map, I don't find it hard to use. This arrangement is very similar to Shanghai Metro or Guangzhou Metro ticket vending machine, of which you also need to zoom-in the map. The Singapore MRT ticket vending machine also works in similar manner, but without the zoom-in part.

My problems with the ticketing machine is that it has no reload facility for Touch n Go and sometimes it cannot accept coins, and you have to insert the coin for another time (after you touch "Proceed Payment".

Other than that, I don't see any issues with the zoom-in map, because this is essentially the same method used in Shanghai or Guangzhou or Beijing.

Perhaps, RapidKL should have educate people in the first place, using Youtube (as done by Singapore LTA) as well as having more station staffs to assist people.

Once the people is familiar with the new ticket vending machine, a person should normally take only 30 to 45 seconds to buy a token. I do agree there are many people who are still unfamiliar with the machine. However, at the same time, our ticket vending machine is no different from those employed in China and also Spain (where this machine came from). 1 suggestion that I think would help is that adding three touchscreen buttons such as "Kelana Jaya line", "Ampang line" and "Monorail line", so people will not need to zoom the map.

So far, the number of TVMs are as following.

KL Sentral Monorail = 3

Bukit Bintang = 2 (They should increase it to at least 4 or 5), because during peak hour, the queue was very bad.

If they introduce MyRapid card with discounted fare price, I don't see why people still wan to buy tokens..

[hafidz jon]

Originally Posted by t3ars_culprit

If they introduce MyRapid card with discounted fare price, I don't see why people still wan to buy tokens..

if i were the developer
i'll make sure that everyone using stored value card
or even the monthly pass
those who refuse to use these
then i'll make sure that they will regret using standard card
this is how singapore mrt work (in my opinion)
ones need to pay extra 1$ for standard ticket price
on top of non-discounted fare ticket
and to redeem their 1$
return the card to tvm
so 2 work instead of 1,for a single journey

[hafidz jon]

Originally Posted by t3ars_culprit

Oo.. So only Monorail TVM is backward?? LRT is still ok?
I said this because, it was perfectly fine and easy for me to buy token in Kelana Jaya line LRT station TVM..

i've no problem using the tvm too
level of difficulty to use i can say at par with smrt/sbst tvm
only that i don't have to go to the tvm again after completing my journey
to return the single journey card
and get my 1$

[Chekianger]

Originally Posted by newmalayan

ini langsir bilik mandi i pun is far superior!

aiseh cannot blame 'made in china' because Apple Inc. punya products pun all made in china oso.

but if it is 'developed, designed and produced in china by chinese company', that's sure will be like this.

What have Thai companies developed, designed & produced other than exporting rice and assembling for foreign multinationals. At least China has some multinational companies in manufacturing such as Lenovo, Haier, and Huawei, which are considered as a leader in individual industry.

[TWK90]

From The Edge Daily (21/2/2012)

[horlick97]

Originally Posted by TWK90

From The Edge Daily (21/2/2012)

KL-JB: 368km.

368km/1.5hr = abt 250km/hr.

On a metre-gauge? This will be interesting.

A further point: On existing track and alignment? with all the bends? Are they thinking of tilting train? Will this be good enough?