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Old April 12th, 2009, 12:04 PM   #1061
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Old April 12th, 2009, 12:05 PM   #1062
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Old April 12th, 2009, 12:05 PM   #1063
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Old April 12th, 2009, 12:28 PM   #1064
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Old April 12th, 2009, 12:28 PM   #1065
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Old April 12th, 2009, 12:29 PM   #1066
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Old April 12th, 2009, 12:30 PM   #1067
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Old April 12th, 2009, 12:30 PM   #1068
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Old April 14th, 2009, 06:53 AM   #1069
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Big makeover for Pan Pacific KLIA when it turns 13
By Vasantha Ganesan
Published: 2009/04/14



BEING part of the main gateway into Malaysia means not just creating first impressions but lasting ones.

Airport hotel, Pan Pacific KLIA, which probably has more foreigners walking through its doors daily compared to any other hotels in the country, has the task of maintaining its allure.

To this end, this five-star property is preparing for its first major upgrade, of up to RM70 million, when it turns 13 in two years.

The hotel, built at an estimated RM160 million, is owned by Malaysia Airports Holdings Bhd (MAHB) via KL Airport Hotel Sdn Bhd and is operated by Singapore- owned Pan Pacific Hotels & Resorts.
General manager Hans G Winsnes said that it is looking at a total upgrade of all 441-rooms and the public area.

As the hotel operator, Pan Pacific has put together a preliminary plan which will then be forwarded to MAHB for approval.

The hotel, which had its last refurbishment exercise in 2006, will upgrade its hotel to best suit its guest profile.

Also, this is in line with the hotel having to live up to the various accolades that have been showered upon it ranging from Asia's Best Airport Hotel to World's Leading Airport Hotel.

Winsnes said that the hotel's style when designed in the 1990s was suitable then.

"A major renovation budget has been projected for 2011-2012. Depending on the design, we are looking at a investment of RM50 million to RM70 million," Winsnes told Business Times.

Typically, a hotel undergoes a major renovation every seven to 10 years to keep it fresh and continue to appeal its target audience.

Pan Pacific KLIA's business to leisure split is 55-45. Due to its location, 80 per cent of the hotel guests are foreigners with the largest group coming from the UK and Australia.

On its performance this year, Winsnes said that the hotel will churn out similar revenue as in 2008 - its best performing year - although it expects to fill fewer rooms this year. Revenue in 2008 was RM65.3 million and a gross operating profit of RM21.55 million.

World air travel is expected to decline this year and Malaysia is anticipating a 9 per cent drop in arrivals to some 20 million coming through the 260 entry points in Malaysia.

Pan Pacific is expecting average occupancy to decline to just over 60 per cent in 2009 from 65.7 per cent in 2008. This does not include short-stayers (less than one night). It hopes to hold the average room rate at last year's level of RM355 per night.

How will it manage to maintain revenue and profit although occupancy is down?

"In anticipation of a lower activity level, the hotel will be prudent in recruitment of personnel, proactive in energy saving and contracting of outsourced facility," Winsnes said.
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Old April 15th, 2009, 10:10 AM   #1070
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Old April 15th, 2009, 10:10 AM   #1071
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Old April 15th, 2009, 10:11 AM   #1072
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Old April 15th, 2009, 10:12 AM   #1073
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Old April 15th, 2009, 10:12 AM   #1074
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Old April 16th, 2009, 08:08 AM   #1075
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Incredible pics, thanks for sharing!!!!

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Old April 17th, 2009, 12:12 PM   #1076
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Old April 21st, 2009, 08:04 AM   #1077
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Old April 22nd, 2009, 08:46 AM   #1078
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Old April 23rd, 2009, 05:58 AM   #1079
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so impressive this airport. i like it.
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Old April 24th, 2009, 03:10 AM   #1080
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It's really pretty and i like its ceiling xD
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