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Old October 25th, 2009, 06:58 PM   #1821
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MAS comes in at 8th in travel poll
Published: 2009/10/25



KUALA LUMPUR, Oct 25 — Malaysia Airlines moves up a rung to number 8th in the Top Airlines, Worldwide Category in the Best in Travel 2009 Poll by Smart Travel Asia, the dedicated travel magazine for Asia.

The national carrier is tied with Lufthansa in 8th position.

“We are delighted to receive the recognition and once again we are among the world’s top 10 best airlines,” Malaysia Airlines managing director and chief executive officer Datuk Azmil Zahruddin said in a statement.

The Best in Travel 2009 Poll by Smart Travel Asia measures readers’ perceptions and favourite travel brands and ran from May to July this year.

The selection criteria is based on a combination of actual travel experience, word-of-mouth and an idea of the brand drawn from advertising and editorial exposure in the media, primarily online.

Voters of the poll took an average 12.84 air trips over the past 12 months and 60 per cent from America with annual household income of US$170,401 (RM57,6381).

Azmil said the national carrier was committed to providing its customers with seamless travel experience.

“One of our key initiatives is introducing new aircraft. Our customers will be among the first to enjoy the new, spacious 737-800 Boeing Sky Interior as we are the second airline in the world to take delivery of the aircraft from next year.

“We will also begin flying the A380 in 2011 and are currently reviewing orders for widebody aircraft,” he said.

Malaysia Airlines was in 5th place in the category of Top 10 Airlines, Cabin Service and ranked 8th in the category of Top 10 Airlines, Business Class. — Bernama
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Old October 26th, 2009, 12:58 PM   #1822
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AirAsia: Q3 passenger traffic up 19pc
Published: 2009/10/26

MALAYSIA budget carrier AirAsia carried 19 per cent more passengers in the third quarter from a year earlier, the company said today.

Southeast Asia’s largest low-cost airline by fleet size said it carried a total of 3.6 million passengers during the quarter.

The airline’s passenger carrying capacity, measured in available seat kilometres, expanded by 13 per cent after it took delivery of new aircraft.

Third-quarter seat load factor, or the percentage of total seats fill, was unchanged at 75 per cent from a year ago, it said.

AirAsia said these figures are preliminary and have not been reviewed by its auditors. - Reuters
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Old October 28th, 2009, 09:34 PM   #1823
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AirAsia and AirAsia X jointly named Capa’s Airline of the Year
October 28, 2009

BEIJING, Oct 28 – “Exceptional achievement, brilliant innovations and constant positive growth” despite the global economic crisis has won the AirAsia group acclaim.

AirAsia and AirAsiaX jointly won the prestigious Centre for Asia Pacific Aviation (Capa) Airline of the Year Award for 2009 here Wednesday night.

The awards were presented at the Capa Aviation Awards for Excellence presentation ceremony here, while its Group CEO, Datuk Seri Tony Fernandes was also conferred the Capa Legend Award (Aviation Hall of Fame) for 2009.

The Capa awards ceremony was held as part of this year's sixth annual Asia Aviation Outlook summit here. The two-day event showcased airline and airport CEOs from around the Asia Pacific and Middle East regions.

“It is a big honour, we are very proud indeed, we beat Singapore Airline, China Airline, Cathay Pacific ... it shows that Malaysia can be the best," said Tony Fernandes when asked to comment on the company’s achievement. – Bernama
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Old October 29th, 2009, 06:32 PM   #1824
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Air Asia revises delivery of A320S
October 29, 2009

KUALA LUMPUR, Oct 29 — AirAsia Bhd has signed an amendment agreement with European airplane maker Airbus to revise the delivery dates of eight A320 aircraft originally scheduled for delivery in 2011 to 2014 and 2015.

In a statement to Bursa Malaysia today, the regional low-cost carrier said with the deferments, the original delivery of 23 aircraft in 2011 would be reduced to 15 aircraft.

The original number of deliveries in 2014 would also be increased to 24 aircraft from 18 aircraft while in 2015, the airline would take delivery of two aircraft as opposed to nil, it said.

No penalties are payable by AirAsia in revising the delivery schedule of the 2011 aircraft, it added. AirAsia said the deferral of the 2011 aircraft was due to forecast infrastructural constraints with the current airport facilities.

It said that until the new low-cost carrier terminal was constructed, the present infrastructure at the low-cost terminal would not be able to accommodate AirAsia’s fleet expansion in the number of aircraft originally scheduled to be delivered in 2010 and 2011.

The scaling down of the aircraft delivery in 2011 is to further enable AirAsia to optimise its fleet and avoid the costs associated with leaving idle or underutilised aircraft, thus avoiding incurring depreciation, interest expense and other costs without earning revenue. — Bernama
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Old October 30th, 2009, 12:58 PM   #1825
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Old October 30th, 2009, 10:42 PM   #1826
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AirAsia sees strong passenger load
Friday October 30, 2009
By LEONG HUNG YEE

Group CEO says carrier is ‘not yield driven but volume driven’

PETALING JAYA: AirAsia Bhd, which has steadfastly widened its reach to new markets even as the financial crisis was unfolding, expects its passenger load factor to remain robust next year, according to group chief executive officer Datuk Seri Tony Fernandes.

“Our business is great. Our passenger numbers are up even during the puasa (fasting) month. Ancillary incomes are coming up very fast and we’re getting rights to many destinations,” Fernandes told StarBiz.

AirAsia’s load factor stood at 75% in the second quarter ended June 30. He said given the green shoots of economic recovery, yields were likely to improve and that things were not as gloomy as they were a year ago.

As such, “we are in a better position” now. However, he pointed out that the airline was “not yield driven but volume driven. That’s the key to a low-cost carrier (LCC).”

In keeping with its aggressive route expansion, Fernandes said by year-end, AirAsia would add seven more routes to India.

It currently flies to four Indian destinations – Kolkata, Kochi, Tiruchirappalli and Trivandrum. It would continue its expansion mode next year as well, he said.

The carrier has deferred taking delivery of a third – or 16 of 48 – aircraft originally scheduled for 2010 and 2011 due to doubts over the timely completion of the new LCC terminal.

On whether this move might limit the airline’s capacity to tap the opportunities if there was a strong uptick in demand for air travel, he said it would be highly unlikely.

“We’ve got 82 planes! And we’re still getting deliveries. But if that’s the case, then it will just push our yields up.”

In a filing to Bursa Malaysia yesterday, AirAsia said it did not have to pay any penalty for the revision of delivery dates for eight Airbus A320 aircraft, initially scheduled for delivery in 2011 to 2014 and 2015.

The deferment is because it “foresees infrastructural constraints with the current airport facilities” and needs to “optimise its fleet and avoid the costs associated with leaving idle or under-utilised aircraft” due to such limitations.

The carrier had signed an amendment agreement with Airbus SAS for the revision. Under a purchase agreement signed in 2005 and a number of amendment agreements, AirAsia had agreed to a firm order of 175 Airbus A320 aircraft.

AirAsia said the original number of deliveries in 2014 would be increased from 18 aircraft to 24 whereas, in 2015, the company would take delivery of two aircraft as opposed to none from before.

AirAsia had much earlier unwound its fuel hedges, a stance Fernandes said the airline would continue to adopt for a while, even as crude oil prices might rise next year on the back of an economic recovery.

“Even if it (oil price) reaches US$100 per barrel we’re ready for it. We are okay at the moment,” he said, pointing out that the budget carrier had overcome the turbulence even when oil prices skyrocketed to a high of US$150 a barrel.

Over the last two weeks, crude oil had been trading around US$79 a barrel, touching a high of US$81.37 last Wednesday.

“Fuel price is a fake price. Eventually it (price) will settle on real demand,” Fernandes said, adding that it was also painful to hedge sometimes, especially given the high volatility of oil prices.

As such, he said that although AirAsia might remain “naked” or unhedged, it might hedge some fuel requirement over three- to 12-month contracts.

Although there were green shoots of recovery, the economy still remained fragile, he said.

Last year, fuel prices fell sharply from US$145.29 a barrel in July to a low of US$33.87 in December. AirAsia had unwound huge hedging contracts in the third quarter last year that led it to post its first quarterly loss of RM465.5mil since its listing in 2004.

Since then, AirAsia has not got into new hedges. In any case, Fernandes said, fuel hedging only offered short-term benefits. “What we have to do is to build a sustainable business.”
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Old October 30th, 2009, 10:43 PM   #1827
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Spring Airlines keen to work with AirAsia X
Friday October 30, 2009
By CHOW HOW BAN

But the latter does not see any chemistry between them

BEIJING: China’s No.1 privately-owned budget carrier Spring Airlines wants to work with AirAsia X but the latter does not see any chemistry between them.

Spring Airlines chairman Wang Zhenghua could not hide his disappointment that he could not meet the AirAsia X boss even once.

“If I put it in a not so nice manner, they seem evasive. We invited them for a meeting and tried to see them. But, every time we tried to meet, they did not want to see us,” he told reporters at the Aviation Outlook Asia conference here on Wednesday.

Wang said his company really wanted to collaborate with the Malaysian carrier and share flight resources. He said both low-cost carriers could combine routes in China and South-East Asia to expand their passenger base.

AirAsia X chief executive officer Azran Osman-Rani said his company was not looking for any profit or code-sharing model if it were to cooperate with other airlines.

“I think Spring Airlines needs to understand we are not interested in interlining code-sharing of flights. We prefer to cooperate on the basis of doing simple marketing such as I tell my passengers they can fly to Shanghai (by Spring Airlines) and you tell your customers they can fly to KL (by AirAsia X),” he said.

Azran added that the interlining code-sharing incurred costs as it required both parties to connect to each other’s system and AirAsia X wanted to keep its operational cost low.

Shanghai-based Spring Airlines flies to almost all major cities in China while AirAsia X has routes from KL to seven Chinese cities – Haikou, Shenzhen, Guangzhou, Tianjin, Hangzhou, Chengdu and Guilin.
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Old November 4th, 2009, 06:19 PM   #1828
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MAS now flies three times day to Bali
Published: 2009/11/04

Malaysia Airlines is flying three daily flights from Kuala Lumpur to Bali from today, with the additional flight departing Kuala Lumpur everyday at 12.25pm and arriving in Bali at 3.20pm.

Its senior general manager, network and revenue management, Dr Amin Khan, said customers could now travel anytime at their convenience as the daily flights were timed every three hours, with departures at 8.45am, 12.25pm and 3.20pm.

He said in a statement today that demand had been picking up, especially with passengers from other countries flying to Kuala Lumpur and connecting onwards to Bali.

"Our load factor is strong at 80 per cent, which is 10 per cent higher compared to the same time last year," Amin said.

"With the year-end break around the corner, we expect customers to snap up the tickets to the holiday resort," he said.

In conjunction with the additional flight, the national carrier is offering its "weekend getaways", a special promotional fare to Bali starting from RM480 and available until December 28, 2009.

The travel period will be from now until December 31, 2009.

In view of increased demand, MAS has also increased its flight frequency to Tawau and Sandakan in Sabah as well as Taipei, Seoul and Colombo, Amin said.

"The airline has also started offering three weekly direct flights to Istanbul," he said. -- Bernama
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Old November 8th, 2009, 05:56 PM   #1829
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MAS opens new Golden Lounge in London
Published: 2009/11/08

LONDON: Malaysian Airlines is better poised to capture
increased passenger traffic from London to Kuala Lumpur with its relocation to the newly-refurbished Terminal 4 at London's Heathrow International Airport and the opening up of its brand new Golden Lounge.

Its chairman, Tan Sri Dr Munir Majid said the opening of the new lounge in London is part of the national carrier’s customer value proposition, which focuses on ensuring that customers’ needs are always at the top of the mind.

“Besides providing five-star value services in the air, Golden Lounge is a great avenue for us to continue providing seamless services to our customers on the ground,” he said during the official opening of the Golden Lounge here, Saturday.

The event was officiated by Minister of Tourism Datuk Seri Dr Ng Yen Yen.


Dr Ng said the opening of Malaysia Airline’s Golden Lounge in London is in line with the ministry's efforts to promote Malaysia as an ideal holiday destination.

She said from January to September this year, tourists from the UK to Kuala Lumpur rose 19.7 per cent to 362,000 and the number was expected to reach 400,000 by year-end.

Dr Ng said the ministry was looking at the possibility of positioning Malaysia Airlines in London as the kick off point for tourists from Europe.

“I met operators in Copenhagen, Stockholm and Helsinki who discussed this possibility,” she said.

The Golden Lounge, which cost about RM11 million, has a floor space of 738 square meters.

It is easily accessible as it is conveniently located next to Gate 6, the regular departure gate for all Malaysian Airlines flights and can accommodate a maximum of 100 passengers at any one time.

Malaysia Airlines operates 12 Golden Lounges worldwide within and beyond Malaysia including in Los Angeles, Melbourne, Perth, Singapore and Sydney.

Malaysian Airlines operates 14 weekly direct flights from London to Kuala Lumpur.

Within the UK, Malaysia Airlines operates a codeshare agreement with British Midlands by proving connections to and from Aberdeen, Belfast, Dublin, Edinburgh, Glasgow and Manchester to London for onward connectivity to Kuala Lumpur.

Meanwhile, Malaysia Airlines Regional Manager for the UK & Ireland Syed Abdillah Aziz said the airline will launch special fares this Monday.

Return tickets from London to Kuala Lumpur would cost 399 pounds inclusive of tax and fuel surcharge. – Bernama
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Old November 8th, 2009, 09:15 PM   #1830
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Malaysia Airlines Voted Asia's Leading Airline
November 08, 2009 17:54 PM
From Noor Soraya Mohd Jamal

LONDON, Nov 8 (Bernama) -- Malaysia Airlines, the national carrier of Malaysia was voted "Asia's Leading Airline" by over 180,000 industry professionals in a global poll conducted by the World Travel Awards.

The poll this year had the highest participation in World Travel Awards' 16-year history, with industry professionals in over 160 countries casting their votes for what they consider to be the very best travel, tourism and hospitality products and services in Asia.

The national carrier's chairman, Tan Sri Dr Munir Majid said this award indicated that Malaysia Airlines' "5-star airline" concept is working.

"We are delighted with this recognition which is testament to the hard work of our employees. Our focus has always been on serving customers. Anchoring this is our commitment to continuous service improvement and delivery, with our customers' needs in mind," he said after the event Saturday night.

He said in achieving this, the airline collate the information from our customers' feedback from all touch points including internal and external surveys, reports from the crew after each flight, and through the customer relations unit.

"This recognition bears testament to the fact that the industry and travellers recognize Malaysia Airlines' brand of service delivery," he added.

Malaysia Airlines has won a string of awards and accolades in 2009. This year, for the 4th consecutive year since 2005, the airline have been accredited a "5-Star Airline" by Skytrax. It is one of only six airlines worldwide to be given this award.

Malaysia Airlines' cabin staff also won the accolade of "World's Best Cabin Staff" by Skytrax. The team has won this over six years, 2001-2004, 2007 and 2009 - the most for any airline.

The World Travel Awards were launched in 1993 to acknowledge and recognize excellence in the world's travel and tourism industry. The awards are regarded as the very highest achievement that a travel product could ever hope to receive.

Among the inherent principles under which all nominations are judged are consistent overall business performance and success; high levels of customer satisfaction; valuing personnel and expansion and development.

Votes are cast by travel professionals from 183,000 travel agencies, tour and transport companies and tourism organizations in over 160 countries across the globe.

Attended by senior executives from major travel companies, operators and destinations, WTA events are universally respected as providing established, top-level networking opportunities, regionally and globally.

Other winners from Malaysia includes Pan Pacific, KLIA for Asia's Leading Airport Hotel Award, Resorts World Genting for Asia's Leading Casino Resort Award and Asia's Leading Family Resort Award, Hilton Kuala Lumpur for Asia's Leading Design Hotel Award and Malaysia, Truly Asia for Asia's Leading Marketing Campaign.

-- BERNAMA
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Old November 8th, 2009, 09:16 PM   #1831
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MAS Well-placed To Capture Increased Passenger Traffic From London
November 08, 2009 11:06 AM

From Noor Soraya Mohd Jamal London, Nov 8 (Bernama) - Malaysian Airlines is better poised to capture increased passenger traffic from London to Kuala Lumpur with its relocation to the newly-refurbished Terminal 4 at London's Heathrow International Airport and the opening up of its brand new Golden Lounge.

Its chairman, Tan Sri Dr Munir Majid said the opening of the new lounge in London is part of the national carrier's customer value proposition, which focuses on ensuring that customers' needs are always at the top of the mind.

"Besides providing five-star value services in the air, Golden Lounge is a great avenue for us to continue providing seamless services to our customers on the ground," he said during the official opening of the Golden Lounge here, Saturday.

The event was officiated by Minister of Tourism Datuk Seri Dr Ng Yen Yen.

Dr Ng said the opening of Malaysia Airline's Golden Lounge in London is in line with the ministry's efforts to promote Malaysia as an ideal holiday destination.

She said from January to September this year, tourists from the U.K to Kuala Lumpur rose 19.7 per cent to 362,000 and the number was expected to reach 400,000 by the end of the year.

Dr Ng said the ministry was looking at the possibility of positioning Malaysia Airlines in London as the kick off point for tourists from Europe.

"I met operators in Copenhagen, Stockholm and Helsinki who discussed this possibility," she said.

The Golden Lounge, which cost about RM11 million, has a floor space of 738 square meters.

It is easily accessible as it is conveniently located next to Gate 6, the regular departure gate for all Malaysian Airlines flights and can accommodate a maximum of 100 passengers at any one time.

Malaysia Airlines operates 12 Golden Lounges worldwide within and beyond Malaysia including in Los Angeles, Melbourne, Perth, Singapore and Sydney.

Malaysian Airlines operates 14 weekly direct flights from London to Kuala Lumpur.

Within the U.K, Malaysia Airlines operates a codeshare agreement with British Midlands by proving connections to and from Aberdeen, Belfast, Dublin, Edinburgh, Glasgow and Manchester to London for onward connectivity to Kuala Lumpur.

Meanwhile, Malaysia Airlines Regional Manager for the UK & Ireland Syed Abdillah Aziz said the airline will launch special fares this Monday.

Return tickets from London to Kuala Lumpur would cost 399 pounds inclusive of tax and fuel surcharge.

-- BERNAMA
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Old November 9th, 2009, 07:44 AM   #1832
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Malaysian Boeing 747 crossing over the 273 Road at Arlanda Sweden
From flickr

image hosted on flickr


image hosted on flickr
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Old November 10th, 2009, 08:07 AM   #1833
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AirAsia, AirAsia X win CAPA Airline of the Year Award 2009
9th November, 2009



AirAsia X CEO Azran Osman-Rani (centre) with the award. On his right is
Tony while on his left is Peter Harbison, Executive Chairman of the Centre
for Asia Pacific Aviation (CAPA).


KUALA LUMPUR: Exceptional achievement, brilliant innovations, and constant positive growth – these exceptional qualities made AirAsia and AirAsia X joint winners of the prestigious Centre for Asia Pacific Aviation (CAPA) Airline of the Year Award for 2009 at the CAPA Aviation Awards for Excellence presentation ceremony, held in Beijing, China.

AirAsia’s Group CEO, Dato’ Sri Tony Fernandes was also conferred the CAPA Legend Award (Aviation Hall of Fame) for 2009 for shaping the way the aviation industry has evolved.

The awards ceremony was held as part of this year’s sixth annual Asia Aviation Outlook summit, showcasing airline and airport CEOs from around the Asia Pacific and Middle East regions.

Tony said, “This is a dual celebration for the airline. We are greatly honoured to be bestowed the most prestigious award of the evening. I am also honoured to be part of the Aviation Hall of Fame which honours me a lifetime of strategic leadership, innovation and influence in the aviation industry.”

“Undoubtedly, our ceaseless dedication in providing premium services with low fares, incessant innovations and most significantly, the unbeatable synergy of our short-haul and long-haul networks has greatly contributed to this success.”

“From two planes to 80 and from 200,000 to over 75 million passengers in just a short 7 years marks unprecedented growth by any airline globally, let alone a low fare airline like AirAsia.

“We are deeply flattered to accept this award and this shall further bolster our pledge – to provide superior services coupled with our low fares plus diverse service options to our guests. This is our promise,” he said.

The CAPA Airline of the Year 2009 award is deemed the uppermost level of recognition given to airlines for excellent achievements in the aviation industry and outstanding strategic contribution over the course of the past year.

AirAsia had successfully proven to be the leader in the development of the airline industry with its constant innovations and rapid expansion of its operations across the region and internationally, regularly setting new standards of excellence for others to follow.

The CAPA Legend Award 2009 (Aviation Hall of Fame) recognizes outstanding individual figures for being a revolutionary force in the aviation industry.

Tony was recognized for his influential actions for directly shaping the way the aviation industry has evolved. He is recognized for his drive, creativity, enthusiasm of driving liberalization across the region, opening new markets for AirAsia by bringing air travel to millions of new travelers and high growth levels to countless tourism destinations in a remarkably short time.

The Group CEO’s venture into low cost long haul services with AirAsia X may further cause revolution in the way network air services are delivered.
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Old November 10th, 2009, 12:48 PM   #1834
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Quote:
Originally Posted by rizalhakim View Post


Book from 11 – 15 Nov 2009 | Travel from 1 May – 30 Oct 2010
AirAsia offers 1m free seats in promotion
Published: 2009/11/10

BUDGET carrier AirAsia announced today that it is giving one million free seats to over 70 destinations in its latest "Free Seats" promotion from Nov 11, 2009.

The promotion, which ends on Nov 15, is for the travel period from May 1 to Oct 30, 2010, the airline said in a statement.

The destinations concerned, which include China, India and Taiwan, are from AirAsia's network of over 130 routes and 20 countries.

"When the economy is tough, people seek cheaper travelling options which offer them better value for money and there is no better option than flying for free," said AirAsia regional head of commercial, Kathleen Tan.

The promotional seats are limited and available on a first-come, first-served basis and made exclusively online via www.airasia.com and mobile.airasia.com, the airline said.

BERNAMA
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Old November 11th, 2009, 09:34 AM   #1835
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THAI AIR ASIA

NEW route.

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Old November 11th, 2009, 07:02 PM   #1836
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MAS to spend RM480m on services system
Published: 2009/11/11

IN AN effort to simplify and enhance the travel experience of customers, Malaysia Airlines (MAS) is investing RM480 million in its Passenger Services System (PSS) over 10 years.

"We believe that over a period of 10 years it will give us benefits worth over RM2 billion," said managing director and chief executive officer Tengku Datuk Azmil Zahruddin.

"This is both in terms of revenue for customers due to the enhancement that we are giving as well as better efficiency that we expect to get from the system," he said at a media joint conference with SITA.

SITA, a specialist in air transport communication and information technology solutions, has been working with MAS on the PSS since May 2006.

The PSS programme is divided into five streams, namely reservation, ticketing, departure control, revenue integrity, and fares management.

The PSS is a key component of the national carrier's Business Turnaround Plan and Business Transformation Plan.

Tengku Azmil said the system had saved MAS more than RM300 million last year.

The airline expects a rise in online sales this year with the PSS in place, but "this is subject to Internet penetration worldwide", he said, declining to give any projection.

Online sales rose to 30 per cent from four per cent in the past 18 months for MAS and 45 per cent for MASwings, he added.

The PSS enabled MAS to achieve 100 per cent e-Ticketing by May 2008, in compliance with the International Air Transport Association (IATA) mandate.

Giving an update on phase two of the PSS, MAS general manager, transition management, Salleh Tabrani, said in the latest phase, the cutover to the new SITA reservations system was successfully concluded at the end of last month.

The airline is now on an integrated SITA platform, allowing customers to enjoy seamless service delivery and a suite of new services, including mobile and Enrich miles redemption online, he said.

"Upgrading to a new reservations platform is the equivalent of a heart transplant for an airline," Salleh said.

"After months of planning, we successfully moved to a new system in 13 hours and transferred some 1.5 million passenger records," he said.

Salleh said more than 3,000 reservations and ticketing staff worldwide were trained in preparation for the change.

The SITA reservations system's suite of products includes reservations, inventory and distribution with code share, automated schedule and re-accommodation management for MAS.

The system, being used by 127 airlines, is the largest independent multi-hosted environment of its kind and MAS is the largest carrier on the SITA platform.

The airline's e-commerce platform is now fully integrated with the SITA system to ensure faster and more streamlined online product delivery, Salleh said.

BERNAMA
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Old November 12th, 2009, 11:28 AM   #1837
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MAS aims to let you book,check in via your handphone
By Jeeva Arulampalam Published: 2009/11/12



MALAYSIA Airlines (MAS) (3786) could offer booking and check-in services using mobile phones by as early as next month.

The move is in line with the airline's efforts to enhance its passenger services system (PSS).

The airline will work with SITA, a specialist in air transport communication and IT solutions, to implement mobile technology offering services such as booking, check-in, flight status and timetable information.

"There are airlines that offer mobile services now but their processes are lengthy. We aim to create a seamless and easy process for customers to book and even check-in via their mobiles," said MAS managing director and chief executive officer Datuk Tengku Azmil Zahruddin.
Tengku Azmil was speaking at a media briefing held yesterday in Subang on MAS simplifying and enhancing its PSS utilising SITA's technology.

MAS has worked with SITA since 2006, with phase one of the PSS upgrade seeing the airline utilising e-tickets and introducing web and kiosk check-ins.

Phase two of the PSS upgrade involved MAS changing its reservation platform. On November 1, its reservation system migration was carried out globally within the MAS network as well as for its subsidiary, MASwings.

"After months of planning, we successfully moved to a new system and transferred some 1.5 million passenger records," said Tengku Azmil.

He added that this reservation system would not be used for community airline Firefly, as the airline was operating on a different system.

The overall adoption of the SITA platform will help MAS achieve a total of RM2 billion in cost savings and revenue growth over a 10 year period, he added.

The airline will invest a total of RM480 million in its PSS over a 10 year period, with the initial investment having started three years ago.
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Old November 12th, 2009, 11:31 AM   #1838
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MAS introducing new reservations system called SITA
http://biz.thestar.com.my/news/story...1&sec=business[/QUOTE]
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Old November 12th, 2009, 01:33 PM   #1839
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AirAsia X starts daily flights to Cochin
Published: 2009/11/12

AirAsia X today began daily direct flights to Cochin, the commercial capital of Kerala, following successful expansion to the South Indian city of Trichy last year, said chief executive officer Azran Osman-Rani.

He said the low cost long-haul airline affiliate of AirAsia will also start flying to Trivandrum and Kolkata next week.

"We expect strong demand from customers, especially business travellers," he told reporters on the sidelines of the Third Kuala Lumpur International Trade Forum in Kuala Lumpur today, an event concurrently held with Intrade Malaysia.

He also confirmed AirAsia X's inaugural flight to Abu Dhabi was on Nov 23.

Azran said AirAsia X's business operations were on track despite the current global economic downturn which has affected many airlines' profit margin.

"We hope to register good financial performance this year and continue our route expansion programme," he added.

The AirAsia Group achieved RM288 million operating profit in the first half of this year, accounting for five times higher than the same period last year.

It also recorded 24 per cent passenger growth year-on-year. -- Bernama
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Old November 14th, 2009, 09:39 PM   #1840
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AirAsia sets world record for ticket sales
Saturday, November 14th, 2009

KUCHING: AirAsia set a new world record with its latest 1 Million Free Seats Campaign launched on Nov 11 and then broke it the next day.Navitaire, the host reservation provider that powers booking engines to an extensive number of airlines around the world, announced that AirAsia set a new international sales record with 402,222 seats snapped up in the 24-hour period after the campaign was launched.

But even before the ink was dry on the announcement, industry experts confirmed that AirAsia had broken its own new world record when another 489,000 seats were snapped up in the second 24-hour period.

AirAsia group deputy CEO Datuk Kamarudin Meranun lauded the achievement, saying: “This is amazing news. It’s remarkable that we are setting world records in just seven short years as a low-fare carrier, trumping established and renowned airlines. We are blazing new trails and our brand has gone global.”

Kamarudin said in a press statement: “It is an accomplishment not just for AirAsia, but for Malaysia and Asean. The region’s largest low-fare carrier is demonstrating that Asean companies can take on the best and beat them.

“And think of all those hundreds of thousands of people who will be flying AirAsia to Malaysia and elsewhere in Asean thanks to this campaign, spending their tourism dollars and boosting local economies across our extensive network of over 130 routes,” he said.

“We are also thankful for both the ‘Open Skies’ and ‘New Skies’ booking systems provided by Navitaire, which managed to handle the most demanding requirements of our flight booking operations.

“And, of course, all credit to our hard-working and dedicated staff for making this record-setting achievement possible.

“I am fully confident that the dedication they demonstrate every day will help us deliver on the brand promise we have made to our guests, low fares, high quality, premium service, unmatched route network and frequency of flights,” he added.
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