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Old November 23rd, 2006, 06:47 PM   #161
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Originally Posted by Quente View Post
The Santiago system and the current expansion program are very impressive!

How much have they spent to build Lines 5, 2, 4 & 4A? Where is the money coming from? What was the reason(s) for finally deciding to expand the system in past 6 years?

Sorry for all the questions but I'm curious about those things because Rio has twice the population of Santiago and their metro system is only 35 km!!! They're doing well if they build one new station every 2 years!
The Metro S.A. is a private company who autofinance all their proyects, it not depends of the chilean government. that's why the chilean metro expand very fast and with an efficient system.
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Old January 8th, 2007, 02:00 PM   #162
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reborning this beautiful metro
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Old February 4th, 2007, 11:20 PM   #163
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This is my very first post on these forums and I have to say that the metro in Santiago was just a wonderful experience for me!
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Old February 12th, 2007, 06:38 AM   #164
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Santiago Revamps Public Transport

Chilean capital braced for big transport shake-up
By Carolina Aliaga

SANTIAGO, Feb 8 (Reuters) - The Chilean capital Santiago is gearing up for the biggest ever shake-up of its transport system this weekend, and while the government is urging calm, many commuters are predicting delays, chaos and frayed tempers.

"Transantiago," a much-delayed project designed to streamline mass transit and rid streets of fume-belching old buses that add to the city's notorious pollution problem, comes into being on Saturday.

"On that day I'm going to leave home an hour earlier than usual," said Sonia Lopez, a 45-year-old secretary who has taken the same bus to work for the past 10 years but now will have to change her plans since her old bus route has been scrapped.

"I just hope people don't faint in all the confusion, or on the metro, which is going to be packed."

Changes include redrawn bus routes to make them more efficient and compatible with Santiago's modern light-rail and subway system, known as the metro, and extension of the metro's no-cash payment system to bus routes. In addition, efforts to replace older buses will continue.

Few people question the need for an overhaul of Santiago's transport system, which at times appears totally unregulated.

Hundreds of battered yellow buses, operated by scores of small private companies, compete for customers along the city's main arteries.

But while the need for change is evident, many object to the way in which Transantiago is being implemented.

For weeks, Chile's newspapers have been packed with predictions of doom, photographs of half-built bus stops and extensive reports on the city's general state of unreadiness for such a large project.

Some bus drivers have threatened to strike over the changes and passengers have predicted there could be protests or even riots if the system collapses.

Starting Saturday, staff from the government's National Emergency Office, usually on hand to deal with disasters like earthquakes or floods, will be dispatched to the city's streets to help bewildered commuters.

NO MORE CASH

Under the new system, passengers will no longer be able to use cash to pay for bus rides but must use a swipe card loaded with credit. The card also will be valid on the metro rail system.

But there have been serious problems installing machines capable of reading the cards on the new buses. Many Santiaguinos say they fear the system will not work.

The integrated transport system also is expected to put more pressure on the metro, as commuters switch from using buses to using a combination of bus and train.

In recent months, the metro has been plastered with posters telling people the number of passengers will double once the new system is in place, to about 2.4 million people. The metro's operators have spent $150 million on 11 new trains to absorb the extra traffic along its five lines.

City authorities have sent out maps and guides to Santiago's 6 million inhabitants to inform them how the system will work and what their best routes to work will be.

"There's a lot of confusion. I don't understand how it works or how I'm going to get to work that day," said Roberto Canas, a 28-year-old audiovisual communicator.

Despite the uncertainty, Transantiago has its supporters, who see it as progress in a country that likes to hold itself up as an example of modernity to the rest of Latin America.

"I have faith in Transantiago," said Daniela Easton, a 24-year-old university student. "It's going to be difficult at first but it's for the best. At last the transport system is going to change."
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Old February 13th, 2007, 12:07 AM   #165
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This sounds like an amazing idea. Copenhagen did the same thing when they opened their metro system and it worked really well. I wish Milwaukee would. We could really use it, even if we don't have a metro.
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Old February 13th, 2007, 05:08 AM   #166
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Chile's new transit system upsets commuters

SANTIAGO, Feb 12 (Reuters) - Thousands of commuters in the Chilean capital Santiago waited hours for buses that never arrived on Monday as the city's new transport system struggled to pass its first major test.

"Transantiago," a much-delayed project to streamline mass transit and rid streets of fume-belching old buses that add to the city's notorious pollution problem, started over the weekend, but Monday always promised to be a bigger challenge for the system as Chileans returned to work.

"I got up at six o'clock this morning, I've been here almost four hours because the buses are taking so long," said Adriana Ordenes, a 40-year-old housekeeper. "It's much harder now. The change was for the worse."

Few people question the need for an overhaul of Santiago's transport system, which at times appears totally unregulated.

Under the old system, thousands of battered yellow buses, operated by scores of small private companies, competed for customers along the city's main arteries.

But, in a capital city widely believed to be the most efficient in Latin America, many object to the way in which Transantiago has been implemented.

Some bus drivers have threatened to strike over the changes and passengers have predicted there could be protests or even riots if the system collapses.

Many routes operated smoothly on Monday but there was chaos in other areas of the city and the government said it would take time for the system to run properly.

"We've always said this was not going to be easy," government spokesman Ricardo Lagos Weber said.

"It will require, in addition to many other things, careful government oversight, and efficient dissemination of information on the part of the companies involved ... At the same time we ask the end-users to have some patience."

Patience and buses seemed to be in short supply, even though the government waived fares for the day and increased the number of buses in operation to 4,000 from a previously planned 3,000.

Authorities even used a bus belonging to the air force to transport commuters to work after they had waited for hours.

The new system faces another trial on Tuesday when free fares end and users will have to pay using a swipe card system used successfully for years on the Metro.
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Old February 13th, 2007, 05:20 AM   #167
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I love how the 2nd article adds practically no new useful information to the first article. Good job Reuters. It's a shame the journalist couldn't satisfactorily explain exactly why people were delayed for hours - did drivers go on strike, were commuters waiting at closed stops, were drivers confused and behind schedule with new routes, etc etc ?

I look forward to hearing more about their transition.
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Old February 13th, 2007, 06:24 AM   #168
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I haven't been able to find another recent article about what happened. Will need some local help to get that information as I am curious to know what caused the problems.
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Old February 13th, 2007, 06:41 AM   #169
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Couldn't this have been done in stages rather than all at one shot? And any idea why they limit the payment to through the card as the sole meanns? Wouldn't it inconvenience tourists at that rate?
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Old February 13th, 2007, 03:03 PM   #170
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exactly my thoughts.
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Old February 13th, 2007, 05:44 PM   #171
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Quote:
Originally Posted by mrtfreak View Post
Couldn't this have been done in stages rather than all at one shot?
transantiago wasn't exactly implemented all at once. the first was in october 2005 when hundreds of old yellow buses were taken off the roads and replaced with 1000 of the new transantiago buses. the 2nd stage was january 2006 when 500 old yellow buses were pulled and replaced by 300 new transantiago buses. however, it's true that this was merely cosmetic, as the new buses simply took over the routes of the older buses they were replacing.

transantiago's implementation was delayed several times. originally it was to have started functioning in the middle of 2006, this was then delayed to october 2006 and it's finally starting now in february 2007.

what is true is that the REAL change took place suddenly overnight, with the replacement of routes and the take over of operations by about a dozen private companies instead of several dozen smaller operators in the city (the yellow buses were all the same color but each was almost like a taxi, sometimes owned by the driver, who would sometimes take the bus home with him).
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Last edited by Iggui; February 13th, 2007 at 05:49 PM.
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Old February 14th, 2007, 04:01 PM   #172
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Quote:
Originally Posted by Captain Obvious View Post
I love how the 2nd article adds practically no new useful information to the first article. Good job Reuters. It's a shame the journalist couldn't satisfactorily explain exactly why people were delayed for hours - did drivers go on strike, were commuters waiting at closed stops, were drivers confused and behind schedule with new routes, etc etc ?
I look forward to hearing more about their transition.
Hi there !!!
There were many factors that created that kind of mess:

- Lack of buses
Some lines didn't have enough buses to serve determined zones or lines, mainly because the techological and information supplies weren't ready at time to get buses on service. This problem even was (and is yet) often blamed to Manuel Navarrete, owner of Buses Metropolitana, Buses Gran Santiago and Buses Nuevo Milenio (40% of transantiago's fleet) and the biggest "old enemy" of the new system. This situacion has been normalized through days and is expected to reach equilibrium soon, as payment become mandatory everywere (Monday 19th)

-Users misinformation
Chilean users (maybe most of chilean people) are used to wait for somebody explain them how systems or things work, doing little or zero effort to search for information. So when they were at streets they didn't know how to move inside the city with the new system and people tend to do the same route they used to do in the old system. So as the bus lines estructure changed, old one-vehicle trips weren't possible and that created confusion and unexpected delays

-Users lack of transportation habits
Santiago's old system was based mainly in two aspects: you can take the bus anywere you could raise your right arm and you can get off everywere you could take it. So if any of these conditions were violated, verbal and even physical demostrations of displeasure were usual. Transantiago was planned to formalize bus stops in all Santiago and to establish the concept of "some buses stop here, others next block" (sorry about my lack of vocabulary.. jijiji)
and obiously this ideas are completely opposite to old customs, and people get mad if bus didn't stop where they wanted to, even if bus isn't planned to stop there. Other thing in cosideration is that users aren't used to create rows for get on the bus, so if you want to take it you must be or the fastest or stronger or "smarter" (getting 10-15 meters before bus stop and making it to stop)..no arriving order is available. Just yesterday (fourth day of transantiago) rows were set up in few places, by system' employees.

You see, correcting these "little" things, Santiago will be an enjoyable city for citizens and tourists, and transportation system will be a trademark.

Last edited by tinman_deloeste; February 14th, 2007 at 08:25 PM.
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Old February 15th, 2007, 08:40 AM   #173
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Bus rides free in Chilean capital
February 13, 2007

SANTIAGO, Chile (Reuters) -- Commuters in the Chilean capital Santiago enjoyed a fourth day of free bus rides on Tuesday as the government waived fares in a tacit acknowledgment that the city's new transport system was still not working properly.

After three days in which bus fares were abandoned to ensure passengers got on and off as quickly as possible, operators had planned to start charging again on Tuesday morning using a new swipe-card system.

But at the last minute the government ordered fares to be waived because around 15 percent of the machines that read the cards were not working properly.

"We've ordered all buses to operate for free today," Transport Minister Sergio Espejo told reporters.

The decision was the latest setback for "Transantiago" -- the new system in a city that prides itself on being the most efficient capital in Latin America.

Over the past three days commuters have waited hours for buses, some of which never arrived. Local media reported that passengers hijacked at least one private bus in the city center in a desperate bid to get home on Monday night.

The new system is designed to streamline mass transit and rid streets of fume-belching old buses that add to Santiago's notorious pollution problem.

Old bus routes have been scrapped and new ones introduced to link up with the Metro, a fast and efficient underground train service serving much of the city of 6 million.

Some bus drivers have threatened to strike over the changes and passengers have predicted there could be protests or even riots if the system collapses.

Transantiago appeared to be working more efficiently on Tuesday than Monday.

"Today we have more buses on the streets and the buses are moving off quickly," Espejo said. "Little by little Transantiago is doing the job by giving people a good service."
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Old February 15th, 2007, 10:12 AM   #174
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Originally Posted by Iggui View Post
transantiago wasn't exactly implemented all at once. the first was in october 2005 when hundreds of old yellow buses were taken off the roads and replaced with 1000 of the new transantiago buses. the 2nd stage was january 2006 when 500 old yellow buses were pulled and replaced by 300 new transantiago buses. however, it's true that this was merely cosmetic, as the new buses simply took over the routes of the older buses they were replacing.

transantiago's implementation was delayed several times. originally it was to have started functioning in the middle of 2006, this was then delayed to october 2006 and it's finally starting now in february 2007.

what is true is that the REAL change took place suddenly overnight, with the replacement of routes and the take over of operations by about a dozen private companies instead of several dozen smaller operators in the city (the yellow buses were all the same color but each was almost like a taxi, sometimes owned by the driver, who would sometimes take the bus home with him).
Well the article was good for explaining that... However, I see how it has been undertaken. Good that they did try to do it in stages but the last stage of implementation could have been more streamlined.

Perhaps by starting with introducing the new buses on new routes. That would've allowed people to explore the new options and get used to them. Also, possibly introduce a sector/area system where routes can be implemented (eg. East sector will launch bus routes from metro stations, G to J on DD/MM/YY, followed bt north sector metro stations A to F on DD/MM/YY). Then the next step would be to implement the card system and lastly eliminate the older routes.

A phased in change would've been better in my opinion. At this rate, the transport companies would be incurring losses over the days of no revenue. Well, what's done is done. I still don't get the logic of why only payment by the card. Could someone explain?
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Old February 16th, 2007, 12:05 AM   #175
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here's a Before and After on Santiago's "main street", commonly referred to as la Alameda, already showing positive results in less congested streets, less pollution (particle counts are down), and less noise.
image hosted on flickr
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Old February 20th, 2007, 10:27 AM   #176
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incredible
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Old February 21st, 2007, 02:23 AM   #177
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why dont you put some more pics? -the system, i've seen it in the latin forums, looks amazing!
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Old February 21st, 2007, 05:38 AM   #178
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Chile's Sonda vows extra $7.2 mln for transport

SANTIAGO, Feb 16 (Reuters) - Sonda , Chile's leading information technology services company, said on Friday it would spend an additional $7.2 million to resolve problems involving its electronic card-swipe system for Transantiago, the capital city's new mass transit system.

Under Transantiago, which was launched last Saturday, Santiago's bus routes have been redesigned to integrate them with the modern light rail and subway system known as the Metro.

But due to glitches in applying the card-swipe payment system to the buses, the government waived all bus fares until this Friday and passed the cost on to the Transantiago Financial Administrator, or AFT, a private consortium that includes Sonda.

Sonda said in a memo to the stock market regulator on Friday that it had modified the AFT contract to expressly include testing of the technology systems to ensure their correct functioning under the new system.

"For this purpose," the memo said, "Sonda has effected an additional investment equal to 210,750 UF (inflation adjusted currency units equal to some $7.2 million), which has been paid to the AFT on this date."

The government said card-swipe payment would begin to operate on some bus routes on Saturday and be extended to all bus routes by Monday, when heavier workday commuter traffic will put the system to a more challenging test.
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Old February 22nd, 2007, 10:24 AM   #179
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Quote:
Originally Posted by mrtfreak View Post
Well the article was good for explaining that... However, I see how it has been undertaken. Good that they did try to do it in stages but the last stage of implementation could have been more streamlined.

Perhaps by starting with introducing the new buses on new routes. That would've allowed people to explore the new options and get used to them. Also, possibly introduce a sector/area system where routes can be implemented (eg. East sector will launch bus routes from metro stations, G to J on DD/MM/YY, followed bt north sector metro stations A to F on DD/MM/YY). Then the next step would be to implement the card system and lastly eliminate the older routes.

A phased in change would've been better in my opinion. At this rate, the transport companies would be incurring losses over the days of no revenue. Well, what's done is done. I still don't get the logic of why only payment by the card. Could someone explain?
Of course it is illogical the payment only by the card. All buses (trunks and feeders) carry contactless card readers, but some buses also have ticket machines (I have seen some feeder buses with this device, I do not use trunks buses), so you can pay fares by using coins. In order to encourage people to use the card, these machines accept exact fare only, that is, you will not get any change.
Now, the payment by contactless card is widely accepted. People are agreed and pleased with this new form of payment. Currently, the system has an error of less than 1%. These errors concern no-integrated fares or double discounts, but the most of these problems can be attributed to card misuse.
And do not worry, the contactless card (called BIP!) is for sale in metro stations, airports, train stations, news-stands, even if you open a bank account, your debit or visa/master card will be a BIP! too. You can charge the BIP! up to ca. US$46.
Since January 1, more than 4 million BIP! cards were freely distributed. The new transport system began to run on February 10, but people started to use the card on February 17 in trunks buses and on February 19 in feeder buses. Between February 10 and 17, the system was completely free.
Now, if you need the card, you must spend ca. US$2 in addition to the charge.

Greetings
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Old February 22nd, 2007, 11:23 PM   #180
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Different BIP! cards.

Contactless card reader

Ticket machine where you can use coins (at right in gray color)

By using the contactless card, you can integrate the fare, so your trip can be done by bus and/or subway.
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