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Old September 1st, 2009, 11:33 PM   #1421
napoleon
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Old September 2nd, 2009, 09:20 AM   #1422
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This airport has just had an unfortunate fate hasn't it? You've got this beautiful structure being the primary gateway to Thailand, yet all this corruption, crappy building practices, etc have ruined its image. Hope the airport's future stays on a positive course.

However, its a gorgeous facility all in all.
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Old September 2nd, 2009, 12:23 PM   #1423
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Suvarnabhumi starts second terminal in 2012

THE NATION Published on August 29, 2009


Airports of Thailand plans to build a domestic passenger terminal at Suvarnabhumi Airport while inviting the private sector to invest in six projects at the old Don Mueang Airport.


Construction of the new terminal will start in 2012 for completion in 2015, to accommodate an additional 20 million passengers a year.


It will cost less than Bt10 billion, said AOT president Serirat Prasutanond. The project is part of a long-term investment programme that includes construction of a third runway and a midfield terminal.


However, the company will build the domestic terminal first. It will be connected to the present main terminal by a monorail.


Serirat said the company also planned to develop commercial areas on its land near the airport, in partnership with the private sector.


Regarding Don Mueang Airport, six projects will be offered to the private sector: a landing-gear maintenance centre, an aircraft-parts stock-management centre, small and medium-sized maintenance centres, an international free-trade zone, a flight-simulator centre and jet and air taxi terminals.


"All the projects will be funded by private firms, and some companies are being approached," said Serirat.


AOT also unveiled a five-year plan for the expansion of Phuket Airport starting from this year, involving construction of a new runway and expansion of the terminal and other facilities and services.


Speaking at a seminar yesterday entitled "The Path to Be a Regional Hub", organised by AOT, Serirat also said the agency would try to assure Suvarnabhumi Airport's status among the world's top 10 airports despite being affected by the forced closure late last year.
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Old September 3rd, 2009, 11:21 PM   #1424
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AoT ends Suvarnabhumi's pain in the rear

Bangkokpost Published: 1/09/2009 at 12:00 AM


Travellers at Suvarnabhumi Airport will no longer wait on uncomfortable seats, thanks to an upgrade that tackles one of passengers' most frequent complaints.


Upholstered seats will make Suvarnabhumi more passengerfriendly. AoT is spending 12.17 million baht to upholster the 18,466 grey metal seats in its 51 waiting lounges and 12 bus gates. It will also add 500 padded seats in other areas.

Airports of Thailand Plc (AoT) is spending 12.17 million baht to upholster the 18,466 grey metal seats in its 51 waiting lounges and 12 bus gates with artificial leather and padding.

At the same time, the company will add 500 padded seats in other areas including the terminal's fourth-floor departure hall and third-floor hall.

Upholstered seats are one of the passenger-friendly features being rolled out at the airport as it strives to enter the top ten in the Geneva-based Airports Council International's (ACI) rating this year, said Nirandra Theeranartsin, general manager of Suvarnabhumi Airport.

AoT has already provided a free internet service at departure gates through 126 kiosks. By mid-September AoT also plans to have introduced a free WiFi service for passengers who have passed the immigration check areas.

In addition, AoT will introduce more free water dispensers throughout the terminal.

So far, about one-third of existing seating has been upholstered. By October this year all seats will have a new look, which will come in seven colours including pink and purple.

The 500 additional seats will be installed between September and December this year, Mr Nirandra, also AoT's senior executive vice-president, told the Bangkok Post.

AoT had earlier placed 1,400 padded seats with blue covers from Don Mueang Airport at Suvarnabhumi to address frequent complaints of insufficient seating at the new airport.

Suvarnabhumi moved from 40th position in ACI's 2007 rating to 28th in 2008 and then to 19th place this year.
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Old September 4th, 2009, 10:15 PM   #1425
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Trolley deal fast-tracked

Bangkokpost Published: 4/09/2009 at 12:00 AM


The bidding terms for the supply of trolleys to Suvarnabhumi airport are expected to be finalised in two weeks, Airports of Thailand president Serirat Prasutanond says.

Approval for the terms of reference had been sought from the AoT board so the trolleys could be secured through a special method which would speed up the process.

The supplier should be selected and the trolleys will begin to enter service by no later than January, Mr Serirat said.

He said airport users had complained about the ageing, faulty trolleys at the airport.

He said about 3,200 trolleys were the focus of the complaints.

Mr Serirat said they were not working properly because they were brought in from other airports pending the supply of the new trolleys.

The trolleys were obtained from Don Mueang airport and some regional airports after the AoT tore up its agreement with Thai Airport Ground Services following a contractual dispute.
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Old September 5th, 2009, 09:23 PM   #1426
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Old September 6th, 2009, 02:22 AM   #1427
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Old September 6th, 2009, 02:24 AM   #1428
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Old September 6th, 2009, 09:15 PM   #1429
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Suvarnabhumi Airport Link sets soft launch for December 5


BANGKOK, Sept 5 (TNA) -- The long-delayed Airport Rail Link project, providing direct rail service to and from Suvarnabhumi Airport, will start providing free service to the public from this December 5 which coincides with the birthday celebrations of His Majesty the King, said State Railway of Thailand (SRT) Governor Yuthana Tupcharoen.

People interested in free rides on December 5 may apply for tickets beginning October 1 at either the Airport Rail Link office or at SRT headquarters, Mr. Yuthana said.

Test runs of the system have been conducted since February by Siemens, the manufacturer and installer of the rail system, and no problems have been found. However, independent engineers will inspect the safety system for the next three months and if no problems are found, the system will be ready for operation.

The SRT board has also hired Deutsche Bahn International of Germany for Bt85 million to train Airport Rail Link staff. The board exports to launch the system on December 5, Mr Yuttana added.

The 28-km rail link connects Suvarnabhumi International Airport in adjacent Samut Prakan province and the City Air Terminal in Bangkok’s Makkasan area.

The Airport Rail Link is owned and will be operated by SRT, through a subsidiary company, which will administer the overall operations.

According to a preliminary study, the fare for an express trip will be Bt150 per person, while fares for the City Line commuter trips, will vary from Bt30-50 per passenger.

Transport for airport express riders and local commuters will run on the same track with the same equipment, but with a staggered schedule.

Premium-fare express services will run on the hour between Suvarnabhumi Airport and City Air Terminal, while the City Line service will stop at six local stations along the route. (TNA)
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Old September 8th, 2009, 06:07 PM   #1430
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Centralised security screening implemented at Suvarnabhumi Airport


BANGKOK, Sept 6 (TNA) -- In an attempt to facilitate outbound passengers and enable flights to leave on schedule, officials at Suvarnabhumi Airport will implement a centralised security screening system starting at1 am Monday, said Airports of Thailand president Serirat Prasutanond.

The airport has already implemented the system in the west wing of the airport since 1 am Sunday, Mr Serirat said.

Outbound passengers gave full cooperation in baggage checking, although there are still some glitches remaining, including a lack of signage advising passengers and an adjusted path for passengers using wheelchairs.

Effective 1am Monday, an overall centralised security screening system will be implemented, he said.

Passengers are advised to keep sharp objects such as knives, scissors, cutting tools as well as liquids in their baggage for check-in. Not over 10 liquid items may be placed in a clear ziplock bag for hand-carrying. Each passenger is allowed to carry only one ziplock bag. (TNA)
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Old September 10th, 2009, 12:07 PM   #1431
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Airport security speedier but still safe

Bangkokpost Published: 9/09/2009 at 12:00 AM


Passing through security screening at Suvarnabhumi Airport will become speedier and more convenient while overall safety will improve under a new system, according to Airports of Thailand Plc (AoT).

The centralised security screening (CSS) system introduced on Monday is expected to expedite the passenger flow by four to five times compared with the previous arrangement.
The centralised security screening (CSS) system introduced on Monday is expected to expedite the passenger flow by four to five times compared with the previous arrangement.

The concept envisages clustering various checkpoints situated in several sites into one station with many security lanes, X-ray machines, metal detectors and bomb-detection equipment right after the passport control.

The CSS has halved the number of passenger security screening points to six - three at departure halls, two at international transit areas and one at the domestic-international transit point. It replaces the old system of checkpoints located at 12 concourses that were situated after the duty-free areas and near the boarding gates.

Suvarnabhumi airport general manager Nirandra Theeranartsin said the CSS would help passengers to better manage their time before boarding, instead of being subject to uncertainties as to how long screening would take.

"Having passed through the immigration and security first, passengers would have peace of mind and know how much time they can spend before entering the boarding gate," he said.

The system will also help reduce flight delays resulting from unexpectedly long queues at passenger security screening points because passengers may spend too much time at the duty-free area, he added.

The airport's two busiest CSS stations on the departure halls on the fourth floor of the terminal - west and east - each have six X-ray machines and metal detector arches. Each X-ray machine is manned by six inspectors.

The two main CSS stations can handle 2,000 passengers per hour.

However, passengers of some airlines are still subject to secondary screening before entering the boarding gates in compliance with the carriers' own security standards. They include El Al Israel Airlines, United Airlines, Northwest Airlines, Qantas Airways, British Airways, Kuwait Airways and Indian carriers.

AoT has spent 10 million baht on the CSS stations including the installation of new surveillance cameras.

The basic security protocols including restrictions on the amount of liquids, gels and aerosol containers a passenger can carry in hand baggage remain unchanged.

Also unchanged are requirements for passengers to put their coats, jackets, belts, mobile phones, watches and metals through X-ray machines.

But passengers may be asked to take their shoes off to be scanned by X-ray machines, an added security step that was put in place as part of the introduction of CSS.
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Old September 11th, 2009, 11:04 AM   #1432
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Taxi rank relocated in bid to weed out illegal cabbies

Bangkokpost Published: 10/09/2009


The subcommittee dealing with illegal taxis and tour guides at Suvarnabhumi airport has agreed to relocate a taxi rank from the second to first floor.

Chairat Sa-nguanchue, director-general of the Land Transport Department, yesterday said licensed taxis with yellow licence plates would be allowed to pick up fares on the first floor in front of the airport's arrivals terminal from Oct 1.

Mr Chairat said there was ample room on the first floor which made it easier to manage the traffic flow and keep a check on illegal taxis.

''The relocation of the taxi rank is aimed at stamping out the illegal taxi operators and tour guides plying their trade on the first floor,'' he said.

Mr Chairat chairs the subcommittee dealing with illegal tour guides and taxi operators.

The second floor has limited space and is dedicated to limousine services provided by Airports of Thailand Plc (AoT).

A fast-track lane would be set up for passengers carrying luggage so they did not need to take escalators and lifts, Mr Chairat said.

The subcommittee also agreed to appoint a legal team headed by Samut Prakan provincial prosecutors to take action against illegal tour guides and taxi operators caught committing repeat offences.

A source at the AoT said talks would be held tomorrow with taxi operators to develop a clear understanding of the planned changes.
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Old September 15th, 2009, 09:33 PM   #1433
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Old September 16th, 2009, 12:34 AM   #1434
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Old September 17th, 2009, 08:29 AM   #1435
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Bangkok airport embarks on image makeover
By JOCELYN GECKER (AP)

BANGKOK — Baggage handlers at Thailand's main airport now wear uniforms with pockets sewn shut to prevent pilfering. Police are hauling away illegal taxi touts. And cushions are being added to metal seats at departure gates derided as a "pain in the rear."
An overhaul is under way at Bangkok's $3.8 billion Suvarnabhumi Airport, which is virtually brand new but trying to put a scandal-plagued past behind and become one of the world's top 10 airports — a goal senior officials concede might be a long shot for this year.
The campaign is partly aimed at addressing passenger complaints logged since Suvarnabhumi opened in 2006.
Free Wi-Fi will be in place by the end of the month and 126 Internet terminals have been installed for travelers without laptops, according to Airports of Thailand, the airport's operator. Other upgrades include more restrooms, improved signs and the upholstery of all 19,000 cold metallic seats with turquoise, peach, green and purple cushions that brighten Suvarnabhumi's concrete-and-steel design, panned by some critics as too monotone.
More than cosmetic, the cleanup has become a matter of national pride. It comes amid a rash of bad publicity that prompted the prime minister to tour the airport's trouble spots last month — from its luggage-sorting underbelly up through duty-free shops and out to the arrival hall.
"We must have high and strict standards," Prime Minister Abhisit Vejjajiva said during his Aug. 15 visit, prompted by highly publicized claims by European tourists that they were falsely accused of shoplifting at duty-free stores and then taken to seedy motels and extorted by a police interpreter.
On Abhisit's orders, tourists accused of stealing will now be handled "transparently so there are no complaints," said Ayuth Sucantharuna, a spokesman for Airports of Thailand, or AOT. They will be interrogated at the airport, rather than transferred to an outside police station, and interviews will be videotaped.
Scams against tourists are the subject of a new British documentary series called "Big Trouble in Tourist Thailand." The program, which aired its first of eight episodes last week on British television, "explores the ugly side of tourism in Thailand" — like getting ripped off by a gun-wielding jet-ski operator and landing in jail after partying at a drugged-out, all-night beach rave.
The show is sure to hit a sore spot in Thailand, where the tourism industry has barely recovered from last year's public relations disaster at Suvarnabhumi — the main gateway to the country — when anti-government protesters shut the airport for a week and stranded 300,000 travelers.
Abhisit set a realistic target while discussing Suvarnabhumi on his weekly TV broadcast recently: "I think the problems can be significantly reduced — but to get rid of them all together will be difficult."
Take the case of taxi touts with "broken meters," which Nirandra Theeranartsin, the airport's general manager, calls "a monumental problem" that started 40 years ago at Bangkok's previous international airport.
Part of the problem appears to be that senior AOT officials were sanctioning the touts in exchange for kickbacks, Nirandra said, adding "it's hard to prove" but several high-ranking officials are nonetheless being transferred.
So far, a six-week crackdown on illegal touts and unauthorized tour guides at Suvarnabhumi has resulted in more than 1,200 arrests — a misleading number since several are repeat offenders, AOT and police officials say.
Touts are charged with creating a public nuisance, which carries a maximum 1,000 baht ($30) fine and is too weak a deterrent, authorities say. Fifty new security cameras are now being installed in the arrival zone to get proof of trespassing and other offenses that carry stiffer penalties.
Another 327 new security cameras are going up in the luggage-sorting zone, where a "no pocket" rule took effect Sept. 1.
After Abhisit's visit, baggage handlers were ordered to turn in their uniforms and all pockets were stripped off or sewn shut, Nirandra said.
"They walk in with the clothes on their back — without pockets — and no mobile phones, no wallets, nothing. Not even a pen," said Nirandra. "And they come back out the same way."
The crackdown has been a regular topic of letters to the editor and editorials that urge authorities not to relent, predicting touts will return once arrests stop. The Bangkok Post newspaper applauded the new cushioned seats with the headline, "AOT ends Suvarnabhumi's Pain in the Rear."
The upgrades and new security measures are costing upward of 150 million baht ($4.4 million), which the airport hopes will pay off with a top-10 ranking in the Geneva-based Airports Council International's annual list, based on passenger surveys of 120 airports. Suvarnabhumi is ranked 28th, a point of contention since regional rivals Seoul, Singapore and Hong Kong hold the top three spots.
"It's about pride of the Thai people," Nirandra said. "I don't know if we can reach the top 10 yet. But we're trying. If not this year, maybe next year."


http://www.google.com/hostednews/ap/...fSReQD9AMHAPG3
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Old September 18th, 2009, 11:05 PM   #1436
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Old September 19th, 2009, 08:53 AM   #1437
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stunning infrastructure

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Old September 21st, 2009, 02:18 PM   #1438
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if AOT still charge for all things in the airport <good that they not charge us for toilet use> eg, wifi, high price food...become top10 airport esp. compete with SIN, KUL, ICN or HKG is impossible...
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Old September 24th, 2009, 01:00 PM   #1439
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Suvarnabhumi Airport tightens security after baggage theft problem


BANGKOK, Sept 23 (TNA) – Responding to passenger complaints about baggage losses and scams in which travellers are falsely accused of shoplifting, Suvarnabhumi Airport Wednesday acted to tighten its management of service providers at the country’s showcase, port of entry.

Airport authorities notified a baggage handling service provider that it must tighten measures to screen the criminal records of their employees, or lose the Suvarnabhumi contract.

Following a baggage theft incident resulting in the arrest of seven employees of Bangkok Flight Services (BFS) and airline security guards, Suvarnabhumi Airport vice president Duangchai Condee confirmed that outsourced employees had been properly screened for possible criminal backgrounds.

When such a crime occurred, those who participated in theft would be blacklisted and no longer allowed to work at the airport.

Two companies now provide baggage handling services at Suvarnabhumi, Bangkok Flight Services (BFS) and Thai Airways International (THAI).

Revised policies to resolve malpractice challenges at the airport and to restore confidence among foreign tourists have been implemented, including installing more surveillance cameras, and requiring baggage handlers to wear uniforms without pockets.

Ms Duangchai said that since the airport opened in 2006, about 99 per cent of the complaints, such as travellers being falsely-accused of shoplifting at duty-free shops, unlicensed taxis and baggage theft, have been satisfactorily solved. Services and security measures have been improved for the comfort and safety of passengers.

Suvarnabhumi airport is striving to become one of the world’s top ten airports. It is now developing its information and technology (IT) system by setting up a free wireless internet system for passengers’ convenience in the airport premises, like other leading international airports.

In order to build good relations between Suvarnabhumi airport and local residents, a Suvarnabhumi Fair 2009 was held on Wednesday at the airport’s parking area, where locals set up over 100 booth stalls for selling food and miscellaneous goods. (TNA)
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Old September 25th, 2009, 01:08 PM   #1440
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