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Old April 23rd, 2009, 06:10 PM   #461
hkskyline
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Well .. at least I've heard Ebonics before and can understand more words than a foreign foreign accent.
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Old May 2nd, 2009, 09:43 AM   #462
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Delta CEO compensation was $5.9 million in '08

ATLANTA, April 30 (Reuters) - Delta Air Lines Inc's [DAL.N] chief executive had total compensation of about $5.9 million last year, up about 77 percent from the year before, boosted by values for stock and option awards, the company said in its proxy filing on Thursday.

The total compensation figure for CEO Richard Anderson also includes salary, amounts for change in pension value and personal benefits. Anderson, who became Delta CEO in September 2007 and was CEO at Northwest Airlines from February 2001 to November 2004, received a salary of $600,000 in 2008 but only $200,000 in 2007.

Anderson had $3.6 million in stock awards in 2008, up from $2.3 million in 2007; and $1.6 million in stock options, up from about $300,000 in 2007. Delta said amounts for stock and options awards do not represent monies that were received but detail the expense recognized by the company.

Atlanta-based Delta merged with Northwest last year, creating the world's largest airline.

President Edward Bastian had total compensation of $8.8 million last year, up 90 percent from $4.6 billion the year before, the filing with the Securities and Exchange Commission showed.

On Wednesday, Anderson and Bastian had sent employees a memo saying that their take-home pay amounts for 2008 came to $2.5 million for Anderson and $5.2 million for Bastian.

The executives also said in the memo, which was filed with the SEC, that their base pay will not change this year and that they collected no bonus for 2008 since Delta was unprofitable.

The proxy said Anderson was granted a special award of 1.5 million stock options and 760,000 shares of restricted stock in connection with the Northwest merger. It said the award vests over a three-year period.

Delta also said Anderson waived change-in-control provisions in his pay arrangements in early 2008 and as a result his equity awards did not vest at the closing of the Northwest merger. But for the waiver, he would have realized about $5.2 million for the vesting of shares and restricted stock awards on the merger's closing date in late October, the filing said.
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Old May 2nd, 2009, 11:51 PM   #463
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Thanks for the pictures. Is it my imagination or did they level off that hill that used to be there on that side of the runway at Tegucigalpa.
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Old May 4th, 2009, 01:10 AM   #464
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Quote:
Originally Posted by Paddington View Post
Indians unfairly get beat with a stick for bad English spoken by people on tech support lines. Even before there were underground cables to India, the folks that you talked to about tech support didn't speak very good English. In fact, they still don't. Middle class Midwestern people don't take jobs at call centers. American call centers tend to be either in dirt poor locations in the rural South, where they're staffed by Afro Americans speaking Ebonics or Southern hicks with equally unintelligible dialects (like James Carville). Or they tend to be in urban centers, where they're staffed almost 100% by recent immigrants, who speak worse English than the college grads. that real Indian call centers hire.


I totally agree...When you reach an American call center, usually the representative is pissed off that he/she has to do this job and isn't getting paid enough...they're often rude and don't give a damn about the customer or the company they work for.

Contrastingly, in India most of the representatives are happy to have that job and also proud of working there...attitude makes a big difference. Also, companies in India hire only college graduates where as American call centers will take anyone off the streets.

People tend to bash outsourcing because it "displaces" jobs but they fail to realize that it ends up saving costs for the companies which ends up making things cheaper for customers (if a company had to pay $2 in India and $10 per hour in America, it would cost them a lot more to hire people in the US and this higher cost would end up raising prices for all American customers buying that item).
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Old May 4th, 2009, 07:22 AM   #465
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But the key problem I faced was the incomprehensible English accent. While the call centre staff tries and is sincere, it's useless if I can't get my point across.
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Old May 4th, 2009, 10:19 PM   #466
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I haven't had a problem understanding them...their Indian accent is very similar to the British accent...
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Old May 4th, 2009, 10:29 PM   #467
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Quote:
Originally Posted by ramvid01 View Post
Thanks for the pictures. Is it my imagination or did they level off that hill that used to be there on that side of the runway at Tegucigalpa.
Yes, they are leveling off the hill in order to expand the runway
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Old May 5th, 2009, 01:40 AM   #468
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Delta is offering 35,000 miles if you signup for a Delta Skymiles card before May 7!


Have they ever offered more miles than this for signing up for a card?
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Old May 23rd, 2009, 07:06 PM   #469
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American Airlines flights: Kalamazoo-Chicago-Miami (May/2009)

Kalamazoo/KAZO - Chicago/KORD - Miami/KMIA (May/2009)

=================================================

Some videos:


Decolagem/Take Off KAZO rwy 35, 22-May-2009
http://www.youtube.com/watch?v=X-XSKegFE_I



Pouso/Landing KORD rwy 10, 22-May-2009
http://www.youtube.com/watch?v=iL1ZFev8OEo



Decolagem/Take Off KORD rwy 09R, 22-May-2009
http://www.youtube.com/watch?v=LjNG5ht4BwU



Pouso/Landing KMIA rwy 12, 22-May-2009
http://www.youtube.com/watch?v=znLADzibJPw



=================================================

Some shots:


Northwest Airlink SAAB at Kalamazoo/KAZOground, plane that bridges Detroit-Kalamazoo-Detroit.



Kalamazoo Airport Tower, any coincidence with the FS2004 STD tower is no coincidence.



Inside the American Eagle's ERJ-145 in Kalamazoo/KAZO.



Panoramic view of Chicago/KORD.



The suburbs of Chicago.



ERJ-145LR N652RS at Chicago/KORD ground.



Chicago/KORD's flight screen.



Party at Chicago/KORD: KLM, Britsh Airways, Suiss, Royal Air Jordan, Turkish and United.



Air India's B777 VT-ALL.



Chicago's skyline as background.



KLM Asia's B747-400 PH-BFP.



JetBlue's A320-232 N624JB.



Sunset from the American Airlines' B757 between Chicago and Miami.



Miami/KMIA flight screen.
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Old May 30th, 2009, 11:00 AM   #470
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Delta international bag fees cut back to US-Europe

ATLANTA, May 27 (Reuters) - Delta Air Lines Inc said on Wednesday it will charge international travelers $50 to check a second bag only on its U.S.-European routes, citing a "competitive decision" for scaling back its plans for the fee.

In April, the Atlanta-based carrier said it would charge the fees on all international flights in a bid to raise $100 million annually.

"We constantly monitor the industry landscape to ensure our fares and fees are competitive," spokeswoman Betsy Talton said in an email explaining the change.

The first bag is free on Delta international flights.
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Old May 30th, 2009, 06:37 PM   #471
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Delta offers voluntary buyout program for pilots

ATLANTA, May 28 (Reuters) - Delta Air Lines Inc said on Thursday it is offering voluntary retirement packages to pilots as it looks to cut costs.

The Atlanta-based carrier, which said earlier this year that it would grant voluntary buyouts to more than 2,100 employees, did not indicate how many jobs it is looking to cut with the pilot program.

Lee Moak, chairman of the Delta pilot union's executive committee, said in a Wednesday memo that enrollment in the plan would run from June 1 through July 15. He added that pilots who elect to depart could receive up to nine months of severance pay and other benefits.

Delta, which merged with Northwest Airlines last year to create the world's biggest carrier, has about 12,400 pilots. Pilot union spokeswoman Kelly Regus said 9,400 pilots meet the criteria for the voluntary program.

Airlines have been looking to hold down costs as travel demand weakened in the recession. In March, Delta announced plans to cut additional international capacity starting in September and said it might need to pare more jobs.

"Delta continues to take every step possible to avoid involuntary reductions of frontline employees as a result of current economic conditions," Delta spokeswoman Betsy Talton said in an email confirming the voluntary retirement program for pilots.

Delta eliminated 4,000 jobs last year through voluntary exit packages.
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Old June 3rd, 2009, 06:54 PM   #472
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Delta postpones flights to Kenya, Liberia
2 June 2009

ATLANTA (AP) - Delta Air Lines Inc. had to scrap its much-anticipated inaugural flight Tuesday from the U.S. to Kenya because the U.S. government says it won't allow the world's largest airline operator to serve that route until security concerns in and around Nairobi are resolved.

The Atlanta-based airline also said that for the same reason cited by the government it would have to postpone its inaugural flight from Atlanta to Monrovia, Liberia, that had been scheduled for June 8.

The Kenyan government responded that it has complied with all additional security measures requested by Delta. It also declared that the Nairobi airport's security is "excellent."

In May, the U.N. Security Council said it would re-evaluate the need for a 10,000-strong peacekeeping force in Liberia, which has been emerging from a disastrous civil war. The U.S. ambassador to the 15-nation council said the U.N. body found Liberia to be "calm" and called the situation on the ground "encouraging."

Delta said in a statement that it just learned Monday of the Transportation Security Administration's decision, and it suggested that the agency simply needs more time to approve its requests and that the government is focused on finalizing approvals as quickly as possible.

But the TSA said in its own statement that it is currently denying air service by Delta to Nairobi and Monrovia until security standards are met or security threat assessments change. It gave no indication when its concerns might be resolved. It also said that while it provided Delta verbal notification Monday, it has had "active dialogue" with the airline throughout the process. Delta announced the proposed routes in November 2008.

According to U.S. Department of Transportation spokesman Bill Mosley, Delta has had DOT authority to serve Kenya and Liberia since April 2007. The TSA is under the auspices of the Department of Homeland Security.

The Boeing 767-300ER that was expected to fly Tuesday from Atlanta to Dakar, Senegal, refuel, and then head to Nairobi has 217 seats. Delta said the plane would have been mostly full for the 18-hour trip.

The majority of the passengers were rebooked on a KLM flight that will arrive in Nairobi Wednesday evening, about 90 minutes after their initial flight had been scheduled to land. Others were rebooked on Air France and Kenya Airways flights.

A handful of passengers, however, will have to stay overnight in Johannesburg, South Africa, before arriving in Kenya on Thursday, Delta spokeswoman Susan Elliott said.

Some passengers decided not to go at all, Elliott said.

Delta's proposed Atlanta-Nairobi service has raised prospects of more trade between the U.S. and Kenya.

Kenya is a top exporter of flowers to Europe, some of which have ended up in the U.S. And over the years, the Kenyan immigrant population in the U.S. has grown, boosted by the fact that Kenyans now make one of the largest groups of African students in the U.S. Those students' annual return home for the summer holidays is commonly referred to as the return of the "summer bunnies."

Pan Am was the last U.S. carrier to fly to Nairobi, ending its flights in the 1980s. Those were, however, connecting flights through the capital of Liberia, Monrovia. But by the time Pan Am ended its flights to Africa, more than 300 Kenyans had been employed as staff, says Joe Aketch, a Kenyan who worked with the defunct airline for 17 years, rising to be marketing director for Africa.

Kenya is an aviation hub for the region, with many European, Arab and Asian airlines using Nairobi to offer their customers connections to other African countries.

Delta has been cutting domestic capacity because of weak demand amid a slow economy and plans to cut international capacity beginning in September. It said Tuesday that it still considers Africa an important part of its international service.

------

Associated Press Writer Tom Maliti contributed to this report from Kenya.
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Old June 5th, 2009, 10:58 AM   #473
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Nonstop flights from Utah to Tokyo begin
3 June 2009

SALT LAKE CITY (AP) - Water cannons and Japanese dancers greeted the turnaround of Delta Air Lines' first nonstop flight between Salt Lake City and Tokyo on Wednesday.

A crowd gathered at Salt Lake City International Airport's Gate D6 for a ribbon-cutting with samurai swords.

The 243-seat Airbus departed Wednesday, a few hours after making the inaugural 10-hour, 20-minute flight from Narita Airport.

State tourism officials were on hand to meet with leaders of Japan's travel industry, who planned to soak up the sights in Utah.

A contingent of Utah travel and ski-industry officials boarded the return flight for a five-day tour of Japan.

"We're going to capture a new market -- Japanese skiers," Jason Perry, executive director of the Governor's Office of Economic Development, said by cell phone as the plane readied for takeoff.

The Utah team planned to rely on Yuichiro Miura, 76, the first man to ski down Mount Everest and owner of a second home in Park City, to help talk up Utah's slopes in Japan.

"We're the only airline with service to Tokyo from the Intermountain region," Delta spokesman Anthony Black said Wednesday. "We'll be able to absorb a lot of traffic from this region and feed it to Tokyo." Denver doesn't offer comparable direct service.

Flight 4260 to Tokyo, where passengers can pick up Delta connections to 14 other major Asian cities, "cuts substantial travel time and adds a great deal of convenience for company representatives who want to do business in Utah," Spencer Eccles, chairman of the Salt Lake Chamber's international business committee, told The Salt Lake Tribune.

Delta expects demand to justify the service every day except Tuesdays and Saturdays, and everyday travelers helped fill seats for the inaugural flights, Black said.
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Old June 5th, 2009, 08:21 PM   #474
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Delta starts Pittsburgh-to-Paris nonstop service
4 June 2009

PITTSBURGH (AP) - A plane taking off from Pittsburgh has inaugurated a new nonstop service between western Pennsylvania and Paris, France.

The Wednesday night flight launched the Delta Air Lines service that will operate every day except Tuesdays and Fridays.

Pittsburgh-to-Paris flights will depart at 6:15 p.m. and arrive in Paris at 8:20 a.m. With a six-hour time difference between the cities, Paris-to-Pittsburgh flights depart at 10:40 a.m. and arrive at 1:55 p.m.

A celebration that had been planned Wednesday night at the Pittsburgh International Airport was called off, in deference to the Air France flight that disappeared over the Atlantic Ocean on Sunday.
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Old June 7th, 2009, 03:34 PM   #475
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Any update on when they will start New York-Gothenburg? They were going to start it this summer but then said it would be postponed...
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Old June 7th, 2009, 05:41 PM   #476
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Quote:
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Any update on when they will start New York-Gothenburg? They were going to start it this summer but then said it would be postponed...
I haven't picked up an exact date from the newswires - only summer 2009.
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Old June 8th, 2009, 06:48 PM   #477
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JFK- Gotheborg? Wow that's such a small town, Delta's [email protected]!!
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Old June 13th, 2009, 03:31 AM   #478
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Delta trims down, but Metro international flights increase

http://www.detnews.com/article/20090...20362/1001/biz

Quote:
Delta Air Lines Inc. outlined plans Thursday to further reduce capacity in the face of myriad market conditions that are hurting its bottom line.
But in a reprieve for Michigan's battered economy, Detroit Metropolitan Airport will come out of this latest round of cutbacks relatively unscathed.
In fact, Delta plans to move more traffic into Metro, its second-largest hub, at the cost of other airports where it is trimming international capacity in response to slumping consumer demand driven by the worldwide recession and pandemic fears related to the H1N1 "swine flu" virus.
Advertisement


Altogether, Delta expects to begin reducing the number of seats it flies 10 percent, beginning in September. That's in addition to reducing international capacity 5 percent, and a 10 percent reduction announced in March.
Staffing reductions are expected, though no specific announcements have been made.
Among its cuts are suspensions of service from Atlanta to Shanghai, China. Ed Bastian, Delta's president, said passengers will be routed through Detroit, where direct service to the Chinese automotive capital began June 1.
Detroit also stands to gain as Delta suspends non-stop flights to London and Frankfurt, Germany, from Cincinnati. While traffic to those destinations can be routed through a number of Delta hubs, Detroit has much of the same feeder traffic from destinations in the Midwest that would help accommodate those passengers.
Detroit will see reductions in service to Mexico City as a result of a severe falloff in passenger demand in the wake of the swine flu outbreak.
Altogether, revenues at Delta fell 20 percent during the first four months of the year compared to the same period a year earlier.
Delta spokeswoman Susan Elliott said the airline isn't yet announcing any changes in scheduling.
"To consider Detroit as a viable alternative for routing traffic confirms Delta's intent to make this a key part of their network," said Scott Wintner, spokesman for the Wayne County Airport Authority, which operates Metro Airport. "We've got a great, efficient facility for the airline."
Interesting. Although ATL has a large facility I've always wondered about its location as a hub airport. Although it projects well to the Caribbean and to a lesser extent Latin America, it's not well positioned for travel to either Europe or Asia. If you look at the great circles, the Eastern third of the U.S. shows DTW much better positioned for travel to the important Asian and European cities than Atlanta.
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Old June 14th, 2009, 06:59 PM   #479
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Delta launches flights between New York and Abuja

ABUJA, June 11 (Reuters) - Delta Air Lines on Thursday started twice-weekly flights between Abuja and New York, the first direct route between Nigeria's capital and the United States.

The world's biggest airline, which also flies between Nigeria's commercial centre Lagos and the United States, said it would expand its Abuja-New York service to three flights per week from July 1.

U.S. airlines, suffering under a weakening domestic economy, have increasingly been turning to international routes which can often be more profitable.

"Delta Air Lines is delighted to expand our presence in the Nigerian market to serve two cities and further strengthen business and tourism between Nigeria and the United States," Bobby Bryan, Delta's commercial manager, said in Abuja.

The new route, via Senegal's capital Dakar, costs around $649 per passenger on economy class and $2,738 for business.
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Old June 20th, 2009, 04:48 PM   #480
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Yes, taking yields into account goes without saying. Obviously we don't know all the facts (unless we have an insider here from Delta?).

Bet lets say Delta are flying a daily flight across the Atlantic on a 757 from JFK. The route is averaging between 3,000 and 3,800 passengers per month with the average fare in economy just £99 (GBP) in the peak summer months. The route is to a traditionally low yielding destination, so business class seats wont be selling too much.

Would you expect a route performing like the above to be making a profit or a loss?
This route in question has now been axed. This should help get Delta back towards making a profit.
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