KUL | Kuala Lumpur International Airport

[nazrey]

[nazrey]

[TYW]

the pillars should not be there!! it spoils the "stars" effect.

[nazrey]

From the net.
Entrance side looking.

[nazrey]

A part of satellite from the main terminal.



satellite arrival hall.






Track Transit from the main terminal.



Track Transit from satellte.

[nazrey]

Express Rail Link - Salak Tinggi station

[nazrey]

Express Rail Link of KLIA.
www.airliners.net

[mams]

Malaysia Airports Go Arabic To Cater For West Asian Tourists


KUALA LUMPUR, July 29 (Bernama) -- Public announcements in Arabic have become a regular feature at the KL International Airport (KLIA) these days as Malaysia Airports Berhad (Malaysia Airports) seek to make the increasing number of travellers from West Asia feel at home.

Bunting in Arabic to welcome the visitors have also been put up at strategic points at the airport, said Malaysia Airports public relations officer Joshua Jalin, Thursday.

He said that the three-month initiative started on July 12 in view of the increasing number of tourists from West Asia with families taking advantage of the ongoing school holidays to visit Malaysia.

"We have been getting good feedback from the tourists that the information in Arabic have been helpful to them," he told Bernama.

Apart from flight schedules, information on the facilities at the airport as well as getting to Kuala Lumpur including on the Express Rail Link (ERL) are announced over the public address system.

"We are working closely with the Tourism Ministry in this effort as we realise the growing number of tourists from West Asia during this period," he said.

He said that Malaysia Airports would continue to work with the ministry on the possibility of embarking on such programmes in future to cater for tourists from other countries.

-- BERNAMA

[nazrey]

From the star
Tuesday September 28, 2004
http://biz.thestar.com.my/news/story...6&sec=business

Malaysia Airports launches KLIA e-timetable

BY B.K. SIDHU IN MADRID
MALAYSIA Airports Holdings Bhd (MAHB) launched the KLIA e-timetable in Madrid on Sunday evening, the first airport in Asia to offer air travellers such a facility.

The e-timetable, accessible at www.klia.com.my, will enable people to plan their air travel into and out of, or via, Kuala Lumpur; and to ensure seamless connections to almost any destination in the world.

It offers details on 69,384 flights, 523 airports, and 42 carriers; and linkages to specific airlines so travellers can book flights online.

MAHB managing director Datuk Bashir Ahmad said the launch was “another step by MAHB towards improving its services to its customers besides promoting Malaysia as a good travel destination.’’

The launch was held in conjunction with the three-day 10th World Routes Development Forum which opened in Madrid on Sunday.

While most e-timetables can be downloaded onto laptops or desktop computers, the KLIA e-timetable is unique in that it can also be downloaded to personal digital assistants and pocket PCs. The file does not require a large memory space, and many users can log on at any one time.


Datuk Bashir Ahmad
Bashir declined to disclose how much it cost MAHB to provide the facility.

“It is a question of whether we want to do it or not. What we are offering is a facility that allows travellers to plan in advance, and make informed decisions based on the itineraries they can access at their fingertips,’’ he said.

The e-timetable is the first step. MAHB is also looking at partnerships with hotels and Express Rail Link to include hotel accommodation and rail passes.

Steve Brown, the key account manager of Innovata, the company commissioned by MAHB to maintain the website, said: “This is the best technology produced so far for airports.’’

Innovata also manages e-timetable websites for seven airports in Britain including Heathrow and Gatwick, about 20 airports in the US, and the airports in Bahrain, and Hamburg.

Meanwhile, the organisers of the forum have decided that Routes will be held out of Europe in either 2006 or 2007.

“Our strategy is to move the forum once every three years to Asia or the US,’’ said managing director Mike Howarth

MAHB was keen on the forum to be held in Malaysia, Bashir said. “We would be happy to support it.’’

At this year’s event, some 1,200 delegates representing airports and airlines are expected to hold 11,000 meetings. This year also sees representation from the US and China in attendance for the first time.

[mams]

MAHB reports higher traffic in August

Malaysia Airports Holdings Bhd (MAHB) said passenger and cargo movements at its airports in August increased by 17.4% and 10.4% respectively compared to a year earlier.

In a statement on Oct 8, it said international and domestic passenger movements at KLIA rose 16.1% to 1.89 million people from 1.63 million previously. Other airports in the country saw total international and domestic passenger numbers increasing 18.9% to 1.67 million from 1.40 million.

The cargo handled by KLIA during the month rose 11.8% to 54.47 million kg from 48.73 million kg a year earlier, while other airports cumulatively recorded an increase of 10.4% to 81.76 million kg from 74.03 million kg.

MAHB also said KLIA recorded 14,065 aircraft movements in August, a 19.7% increase from 11,747 movements a year earlier. At the other MAHB airports, total aircraft movements rose 10% to 24,651 against 22,405 previously.

[Ijud]

Anybody just came home from any international destination??? How's the KLIA baggage handling system right now? How many minutes to get your baggage at the baggage conveyor after arriving from satellite building? Just curious... wanna know if the BHS has been improved!!

[mams]

Right time to raise the question Ijud.Back to Malaysia on last 26th Aug by Royal Brunei from BSB arrived in KLIA at 2 am. Very quiet..passed immigration without hassle and very quick process....but still ( I hate to say this )..the officers is still the same... no smiles, no greetings and they are busy talking to each other. Have to wait about 20 mins for the 1st baggage to come out!!. Cannot tolerate about the delay as it was very quiet at that time. The BHS is still not improve yet..that my opinion.

[szehoong]

My 2 recent experience was my trip to Bangkok last November (okay this is a bit long liao) and to Hong Kong (came back on the 28th of July).

My Bangkok experience was bad.......waited for 10 minutes before the officers informing me of the change in baggage conveyor from C to E. But the luggage came out within 5 mins so okay lah......

My Hong Kong experience was superb as it took less than 5 mins for the baggage to come out and I got mine within 5 mins too

I've never had to wait for more than 15 mins at KLIA before on all my trips abroad......maybe I am just lucky cause it took my aunt half an hour to collect her baggage coming back from Sydney on the 27th of Sept. But she said there are lotsa flights coming in at that time which might cost the delay

Senai Airport also very fast

mams > You got no Malaysian passport meh? I tot you shd use the autogate? Immigration officers usually dun smile or do small talk but I've encountered 2 that are smiling and very friendly before.........and there's this one time this idiot is downright rude! ......I gotta experienced these officers on my trips abroad cos my passport chip spoilt so had to use the manual counters

[Ijud]

Originally Posted by mams

Right time to raise the question Ijud.Back to Malaysia on last 26th Aug by Royal Brunei from BSB arrived in KLIA at 2 am. Very quiet..passed immigration without hassle and very quick process....but still ( I hate to say this )..the officers is still the same... no smiles, no greetings and they are busy talking to each other. Have to wait about 20 mins for the 1st baggage to come out!!. Cannot tolerate about the delay as it was very quiet at that time. The BHS is still not improve yet..that my opinion.

Guess wat... I had similar experence larr early this year... I arrived from Aussie early morning... Subuh... we lepak-lepak at the Satellite for a while... go to the restroom... had good time releasing everything needed to be released... take our own sweet time to the MTB... but still not a single bag was on the conveyor yet!! After 10++ minutes... baru ada keluar baggage... thank god our bags are tagged Priority Baggage so... our baggages were the first to come out!! But still very slow larr... how arr??

[Ijud]

Btw... even IATA regards Toyo Kanetsu (the supplier of KLIA's BHS) as the world’s leading manufacturer of baggage and cargo handling systems (including computerised, fully automatic sorting systems) to meet the requirements of the largest, most advanced airports as well as those of smaller facilities. They are one of the partners of IATA Partnership Programme...

See This Link

[AFL]

Originally Posted by mams

Right time to raise the question Ijud.Back to Malaysia on last 26th Aug by Royal Brunei from BSB arrived in KLIA at 2 am. Very quiet..passed immigration without hassle and very quick process....but still ( I hate to say this )..the officers is still the same... no smiles, no greetings and they are busy talking to each other. Have to wait about 20 mins for the 1st baggage to come out!!. Cannot tolerate about the delay as it was very quiet at that time. The BHS is still not improve yet..that my opinion.

you damn correct. that reminds me when i was in KK airport few years back. the immigration officers were wearing a big yellow nametag that says 'smile to passengers' ....actually that wasn't it but it is something like that where they were encouraged to smile to passengers and yet they were no such things as smiles and greetings in their face.

[sugizm]

lol, i once saw these officer smile in penang international airport few years back, so i asked my dad y did they smile and told u encik sila.. my dad said he brought 5 cartons of cigarettes and 3 bottles of whisky, the officer opened the luggage and saw these illegal stuff but immediately he saw the RM50 right on top of the whisky bottle so he was smilling at the agong..

dunno this still works now..

[liping_t]

I have begun to despair about Immigration officers smiling.....not just in Malaysia too. When I fly to Canada, or reentering the US, the Immigration people all treat you like criminals! Sometimes I feel like I wanna whack them on the head to release frustration!

[szehoong]

Originally Posted by liping_t

I have begun to despair about Immigration officers smiling.....not just in Malaysia too. When I fly to Canada, or reentering the US, the Immigration people all treat you like criminals! Sometimes I feel like I wanna whack them on the head to release frustration!

On the contrary, the New Zealanders and the Australian immigration officers are friendly and nice to everyone. The Kiwis even take the initiative to do small talks like one lady was commenting that I looked different from my passport picture and she said probably it was the Kiwi weather or the food which changes my complexion or something.......we both laugh (but not loud)...hehehe

My aunt whom travelled regularly to Australia said that the Aussies are sometimes nice and sometimes 'not so nice'. She said that those probably whom just begin their shift might be nicer

yea Liping......the US Immigration officers are so rude! They dun smile (even if you smile at them)......they are so stern and unfriendly....... .....I dun recall much of Canada's but I guess they aren't friendly either ...

[szehoong]

Originally Posted by sugizm

lol, i once saw these officer smile in penang international airport few years back, so i asked my dad y did they smile and told u encik sila.. my dad said he brought 5 cartons of cigarettes and 3 bottles of whisky, the officer opened the luggage and saw these illegal stuff but immediately he saw the RM50 right on top of the whisky bottle so he was smilling at the agong..

dunno this still works now..

haha.....dun confuse custom officers with immigration officers.....they are from different departments

hehehe.....I think it still works although I've not done it before