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Old July 14th, 2011, 11:28 AM   #361
Vrooms
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Source:http://www.channelnewsasia.com/stori...140691/1/.html
Quote:
SilkAir to fly to Koh Samui
Posted: 13 July 2011 2018 hrs

SINGAPORE : SilkAir, the regional wing of Singapore Airlines, said on Wednesday it will begin flights to Koh Samui, Thailand from September 27.

Koh Samui will be SilkAir's third destination in Thailand, after Phuket and Chiang Mai.

The new services will be operated with the Airbus 319 aircraft, and scheduled three times a week on Tuesdays, Thursdays and Sundays.

Bangkok Airways will be the codeshare partner on these flights, according to a joint statement by SilkAir and Bangkok Airways.

SilkAir will also codeshare on Bangkok Airways' daily evening services between Singapore and Koh Samui, providing customers with more flight options.

Currently, Bangkok Airways operates a daily non-stop service on this route.

SilkAir's chief executive Marvin Tan said: "Our codeshare arrangement with Bangkok Airways will enhance the connectivity between Singapore and Koh Samui and offer our customers more convenient connections and flexibility when planning their holidays."

Peter Wiesner, Bangkok Airways' senior vice president for network management, said: "By having a codeshare arrangement on the Singapore-Koh Samui route, it actually allows us to drive more traffic into Koh Samui.

"We are planning on capturing traffic from Singapore as well as through traffic from long-haul routes connecting from a major aviation hub like Singapore Changi International Airport."

In addition to the Singapore-Koh Samui route, Bangkok Airways also codeshares on SilkAir's Singapore-Chiang Mai and Singapore-Phuket routes, while SilkAir will codeshare on Bangkok Airways' Bangkok-Koh Samui, Phuket-Koh Samui and Chiang Mai-Koh Samui routes.

- CNA/al
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Old July 14th, 2011, 06:05 PM   #362
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Source:http://sg.news.yahoo.com/blogs/singa...102138577.html
Quote:
SIA chief says sorry for new website’s glitches
By liyana | SingaporeScene – 4 hours ago

Singapore Airlines (SIA) chief executive officer Goh Choon Phong has apologised for the glitches on the company's new website, which has sparked many complaints among users.

In a message to customers on Thursday, Goh acknowledged that the new site, which was launched on 22 May, has caused inconvenience to many passengers.
Cases of timeouts, credit card rejections and seating system glitches have been reported, and some customers had to resort to booking by phone to buy their tickets instead.

"I am truly sorry that the new website has caused much aggravation for many of our customers. We make no excuses for our failure to deliver an acceptable level of online service," Goh said.

A customer on an online forum Whirlpool said that the new site was "horrible and messy."

"This is driving me nuts. I've been trying to search flights all morning but it keeps timing out on me. Why couldn't they have just kept the damn old website?" said one user.

In a letter posted on the Singapore Business Review, Stephen from Sydney, Australia, said: "For an airline that prides itself on its inflight and on-the-ground service, the new website is a complete disappointment so much so that it would easily encourage someone to switch to another carrier."

Goh said SIA has "committed full resources to resolving the website problems and have made significant progress in rectifying many of the defects. We will continue to relentlessly pursue all other outstanding issues."

"An in-depth investigation as to how the issues that arose went undetected is well underway, and we are treating this with utmost importance," he added.

Still, some netizens continue to report problems in using the site. In a comment on a story on the world's best airlines, Yahoo! user 'E' said on Thursday, "While I am writing this comment, I am struggling to do a web check-in for a business class ticket from Seoul to Singapore.... I have been using web check in for years now and the new SIA website is not working...."
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Old July 16th, 2011, 09:26 AM   #363
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Source:http://www.channelnewsasia.com/stori...141115/1/.html
Quote:
More SIA flights to meet Northern winter travel demand
By Julie Quek | Posted: 15 July 2011 1755 hrs

SINGAPORE: Singapore Airlines said it is increasing flights to Southeast Asia, North Asia and other markets during the Northern Winter operating season.

This season falls between end of October this year and late March next year.

SIA said the ramp up is due to the continued growth in travel demand.

An additional daily service will be introduced on the Singapore-Bangkok route, increasing flight frequency to five per day.

SIA added that as demand recovers for travel to and from Japan, services between Singapore and Tokyo Haneda will return to twice-daily flights.

Meanwhile frequency on the Singapore-Osaka route will also increase from 10 flights to 11 per week.

Other destinations which will see an increase in flights include Guangzhou, Mumbai, Ahmedabad, Istanbul and Cape Town.

Meanwhile, SIA's regional arm, SilkAir, has also increased flights to Chengdu, Chongqing and Bangalore during this winter season, while adding Koh Samui as a new route.

- CNA/ck
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Old July 18th, 2011, 02:22 PM   #364
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Source:http://theedgesingapore.com/the-dail...rier-unit.html
Quote:
Singapore Airlines names Wilson CEO of new low-cost carrier unit
WRITTEN BY THOMSON REUTERS
MONDAY, 18 JULY 2011 17:27


Singapore Airlines (SIAL.SI) said on Monday that Campbell Wilson will be the first CEO of the new no-frills, low-fare airline that it plans to launch next year.

Wilson, 40, has been with SIA for more than 15 years. He joined the Singapore flag carrier in April 1996 in Auckland and held marketing and sales positions in New Zealand as well as Australia.
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Old July 20th, 2011, 01:57 PM   #365
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Old July 22nd, 2011, 02:10 PM   #366
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Some news regarding the budget unit that SQ is creating.

Quote:
SIA says budget unit will fly Boeing 777-200 planes
Posted: 22 July 2011 1706 hrs

SINGAPORE: Singapore Airlines (SIA) said Friday its newly established budget carrier will operate the Boeing 777-200 aircraft when commercial flights start next year.

The budget carrier will initially acquire the planes from its parent company and the aircraft will be reconfigured in a new layout, SIA said in a statement but gave no further details.

"The B777-200's proven versatility and reliability are key deciding factors in the selection of the aircraft," SIA said in the statement.

"The B777 family of aircraft has been a mainstay of the Singapore Airlines fleet since its introduction in 1997."

As of July, SIA's 106-strong fleet includes 35 Boeing 777-200 aircraft, according to its corporate website.

SIA had announced in May it will launch the new budget airline using wide-body aircraft to tap into growing consumer demand for low-cost travel over longer distances.

The airline has said the budget outfit will be operated independently and managed separately from its parent.

- AFP/al
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Old July 23rd, 2011, 08:47 AM   #367
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Old July 26th, 2011, 05:28 PM   #368
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Source:http://www.channelnewsasia.com/stori...143195/1/.html
Quote:
Tiger Airways expands fleet
Posted: 26 July 2011 2158 hrs

SINGAPORE: Tiger Airways is stepping up its operations with the addition of another six Airbus A320 aircraft which will bring its fleet to a total of 20 aircraft.

This increase, to come about by March 2012, will boost Tiger's drive to capture the growing appetite for low-fare travel in the Asia Pacific region.

With a larger fleet, frequencies will be stepped up to destinations such as Bangkok and Taipei.

Services to Bangalore are to be re-introduced and Cebu will be added as a new destination.

This announcement follows news that Tiger Airways once again received recognition for its growth by ranking first amongst the Low Cost Carriers and third overall in Changi Airport's first ever airline ranking.

Stewart Adams, managing director of Tiger Airways Singapore, said: "The regional air travel sector is booming and our operations have been very encouraging. Singapore Changi Airport registered an 11 per cent growth in passenger movements from January to June 2011.

"This was led by a 25 per cent increase in passenger movements for budget carriers during the same period, demonstrating the robustness of the low cost carrier model."

These additional aircraft will allow passengers to explore more places than ever before at great value fares, he said.

-CNA/ac
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Old July 30th, 2011, 10:11 AM   #369
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http://business.inquirer.net/9557/se...al-court-rules

Quote:
Originally Posted by Fraulein View Post
SEAir-Tiger partnership legal, local court rules
By: Paolo G. Montecillo
Philippine Daily Inquirer

Budget carrier Southeast Asian Airlines (SEAir) may continue operating flights using planes leased from its much bigger Singaporean partner Tiger Airways, a local court has ruled.

In a two-page June 17 decision made public this month, Judge Philbert Iturralde of the Angeles City Regional Trial Court (RTC) junked a petition questioning the legality of SEAir’s lease and marketing agreement with Tiger Airways, a budget airline partly owned by the Singapore government.

Iturralde said Cebu Air Inc., operator of budget carrier Cebu Pacific and the company that filed the petition against SEAir, failed to exhaust all administrative remedies before going to court.

The decision noted that Cebu Air, together with three other local airlines, namely Philippine Airlines (PAL), AirPhil Express and Zest Airways, had a pending case before the Civil Aeronautics Board (CAB) asking the regulator to junk the SEAir-Tiger partnership.

The judge added that SEAir, being duly-authorized to enter into contracts, “may likewise enter into transportation maintenance and servicing contracts and such other contracts relating to air transportation with other foreign-owned airlines, particularly with those which have international routes.”

SEAir president Avelino Zapanta welcomed the decision, and at the same time dismissed criticism against the company as mere efforts to curb increasing industry competition.

“If your organization has an inferior marketing and business plan, you are bound to suffer losses and damages; and you should not blame it on fair competition,” he said in a statement.

“Just provide good public service, ensure airline safety, and public convenience, then profit will flow naturally,” he added.

Zapanta said going to the CAB and the courts at the same time was tantamount to “forum-shopping,” saying its local rivals’ real aim was to “thwart legitimate competition.”

Cebu Pacific officials could not be reached for comment.

Under the questioned deal, SEAir will lease from Tiger Airways several aircraft that the local airline will use for international flights.

SEAir currently flies to Singapore, Hong Kong and Macau out of its hub in Clark Freeport, Pampanga, using planes from Tiger.

SEAir also planned to use Tiger planes for domestic flights to Cebu and Davao. However, the CAB issued a cease order against these planned domestic routes due to possible violations of the constitutional provision that bars foreign entities from providing transportation services within the country.
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Old August 1st, 2011, 05:39 PM   #370
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Source:http://www.channelnewsasia.com/stori...144271/1/.html
Quote:
SIA, Virgin Australia launch interline, lounge agreements
Posted: 01 August 2011 1010 hrs

SINGAPORE: Singapore Airlines (SIA) and Virgin Australia have launched the first phase of their alliance.

They have started an initial interline agreement and offered reciprocal lounge access to eligible customers.

Starting from August 1, SIA customers are able to connect to a range of Australian destinations served by Virgin Australia on one ticket, with terminal transfers, in-flight entertainment and meals included.

The two airlines announced plans for a wide-ranging partnership in June, including codesharing and seamless connections.

The two airlines said subject to regulatory approvals, customers should be able to experience the full benefits of the alliance from late this year.

- CNA/fa
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Old August 1st, 2011, 05:42 PM   #371
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Source:http://www.channelnewsasia.com/stori...144332/1/.html
Quote:
SilkAir starts first flight to Kolkata
Posted: 01 August 2011 1653 hrs

SINGAPORE: Singapore Airline's regional wing SilkAir operated its first flight to Kolkata, the capital city of West Bengal, India on Monday.

With the introduction of the four times weekly service to the capital city of West Bengal, SilkAir now serves seven destinations in India, the carrier said in a statement.

The first flight took off at 1.15pm from Singapore Changi Airport Terminal 2 and arrived at Kolkata's Netaji Subhash Chandra Bose International Airport at 3pm.

The return flight will depart from Kolkata at 11.50pm Monday and arrive in Singapore at 6.35am on Tuesday.

The new flights complement Singapore Airlines' three times weekly flights to the city, making a combined daily service by the SIA group between Singapore and Kolkata.

Chief executive of SilkAir, Mr Marvin Tan, said: "We believe Kolkata offers tremendous opportunities for both inbound and outbound travel, be it for business or leisure.

"SilkAir is well placed to tap on this growth with our extensive combined network with our parent company, Singapore Airlines.

"SilkAir's new flights add to Singapore Airlines' existing services, thus giving our customers more flexibility and choice of schedules."

Kolkata, formerly know as Calcutta, is the main business, commercial and financial hub of eastern India.

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Old August 2nd, 2011, 11:58 AM   #372
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The tails of the five grounded Tiger Airways planes are lined up as they sit on the tarmac at Melbourne's Tullamarine Airport.

Tiger still grounded as regulator runs safety checks
Matt O'sullivan
August 2, 2011

THE ban on Tiger Airways flying in Australia is expected to remain in force until at least late this week, after the air safety regulator sought more time to assess the airline's response to conditions placed on its licence.

A hearing scheduled for the Federal Court in Melbourne yesterday to consider Tiger's suspension was adjourned until tomorrow. It is the third time the hearing has been adjourned and it is understood it could be delayed again because the Civil Aviation Safety Authority has to be satisfied Tiger will meet conditions imposed on its air operator's certificate before lifting the ban.

The earliest CASA is now expected to lift the suspension is late this week, while some sources said yesterday that a final decision could be as far away as early next week.

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Although Tiger can resume flying as soon as the ban is lifted, it is likely to need extra time to sell tickets and organise flight crews and ground staff. It had previously planned to resume flying on Saturday.

The budget airline was grounded on July 1 due to serious safety concerns, frustrating thousands of passengers and costing the airline about $1.7 million a week.

Speculation is mounting that Tony Davis, who stepped down last month from his role as chief executive of the parent company in Singapore to become boss of Tiger Australia, will be replaced within weeks. Yesterday Tiger said Mr Davis would remain in his new role for the ''foreseeable future''.

A CASA spokesman said the regulator wanted to complete as soon as possible the assessment of Tiger's response to conditions placed on its air operator's certificate. ''[But] we can't put a date yet on when we will be able to make a decision on whether Tiger can resume flying,'' he said.

Tiger said that it would make an announcement ''at the appropriate time'' about a date for resuming flights and tickets sales in Australia.

The airline is expected to scale back its network in Australia when the ban is eventually lifted, including the likelihood of it pulling out of the Lindsay Fox-owned Avalon Airport near Geelong. ''It is going to require dramatic surgery [to turn around Tiger's fortunes],'' an insider said.

Tiger executives will also face investors on Thursday when they deliver the airline's first-quarter earnings results in Singapore. Tiger, in which Singapore Airlines has a 33 per cent stake, has 10 Airbus 320 planes based here.

Read more: http://www.brisbanetimes.com.au/busi...#ixzz1TrOANSLR
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Old August 2nd, 2011, 12:01 PM   #373
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The Tiger Airways terminal is seen at at Melbourne Airport July 7, 2011. Singapore-listed budget carrier Tiger Airways Holdings said on Thursday it is confident of eventually resuming its services in Australia and that it remains committed to the country for the long term. REUTERS/Mick Tsikas (AUSTRALIA - Tags: TRANSPORT BUSINESS)

Tiger still waiting to fly
http://www.theage.com.au/travel/trav...801-1i89j.html
August 2, 2011

TIGER Airways Australia's date with destiny has been postponed for the third time, with a court hearing over its grounding put off until tomorrow and no flight resumption in sight.

In the meantime, the suspended airline has furnished the aviation regulator, the Civil Aviation Safety Authority, with a swag of documents outlining how it proposes to comply with aviation laws that could take the authority all week to consider - perhaps longer.

Tiger Airways remains grounded while the material is examined.

Last Thursday, the safety authority issued Tiger Airways with a notice listing a set of conditions it intends to impose on the airline's licence to fly.

It went further, also outlining actions Tiger must take before a conditional re-instatement of its licence would be considered.
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Old August 3rd, 2011, 09:07 PM   #374
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Tiger Airways Australia meeting 'conditions' to resume operations
http://atwonline.com/international-a...me-operations-

By Geoffrey Thomas


Tiger Airways A320. Photo: By Rob Finlayson

Australia's Civil Aviation Safety Authority has completed its investigation of Tiger Airways Australia and issued a list of conditions to be met before allowing the low cost airline to resume operations (ATW Daily News, July 28).

TT, a subsidiary of Singapore-based Tiger Airways Holdings, said it is meeting the demands and insiders suggested it may be able to start operations by Aug. 6. CASA said in a statement that "a set of proposed conditions to be imposed on [TT's] air operator's certificate have been served on the airline. A number of conditions must be met before CASA can be satisfied it is safe to allow Tiger to resume operations ... Once Tiger Airways has submitted, and CASA has verified, all of the documentation required, CASA will be in a position to decide whether to lift Tiger's suspension."

The grounding, which took effect July 2, has affected up to 35,000 passengers weekly while costing the airline approximately A$7 million ($7.8 million) in lost revenue.
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Old August 4th, 2011, 02:36 AM   #375
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I don't feel pity for them. They brought some fresh air to Australia and forced to reduce fares in the airline sector, but IMHO they're the worst budget airline in the civilized world, even Ryanair looks comfortable and amicable next to it. That said, I hope they don't reduce the number of routes too much, as it's up to everyone to choose to be willing to suffer their conditions and they do provide really low fares if you don't pay for baggage and other stuff.
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Old August 4th, 2011, 04:01 PM   #376
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Tiger Australia to post full year loss
http://news.smh.com.au/breaking-news...804-1ido1.html
Jordan Chong
August 4, 2011 - 9:19PM
AAP

Tiger Airways says its Australian business is expected to post yet another full year loss after the aviation regulator grounded its entire domestic fleet in July this year on safety concerns.

Tiger said on Thursday its Australian operations posted a hefty first quarter loss due to higher fuel costs, lower revenue and flight disruptions as a result of the Chilean volcano ash cloud.

And Tiger Airways newly-installed group chief executive Chin Yau Seng reaffirmed that the grounding was still costing the company about $S2 million ($A1.56 million) a week.

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The company said Tiger Australia posted an operating loss of $S23.2 million ($A18.05 million) in the three months to June 30, 2011, more than twice as large as the $S10.6 million ($A8.24 million) loss in the prior corresponding period.

"With the loss incurred in the first quarter, and the suspension of all domestic services in Australia for more than a month, we expect Tiger Airways Australia to report a net loss for this financial year," Tiger's first quarter accounts said.

Tiger has not made a profit in Australia since starting operations in this country in November 2007.

Mr Chin said the result was very disappointing.

"It goes without saying that the operating environment was very challenging during the quarter as a result of the weather events," Mr Chin said from Singapore during a conference call on the company's first quarter results on Thursday.

The Civil Aviation and Safety Authority (CASA) grounded Tiger's 10 Australian-based Airbus A320s on July 2.

CASA said it took action because it believed permitting the airline to continue flying posed a serious and imminent risk to air safety.

Tiger said in its first quarter accounts the suspension has resulted in the company refunding $S19.4 million ($A15.09 million) to customers from ticket sales and ancillary fees.

Mr Chin said when Tiger returned to Australian skies the focus would be on route profitability and operational excellence.

But he was unable to give an indication on when he would receive clearance from CASA to return flying, or resume ticket sales.

"We are committed to our business in Australia," Mr Chin said.

"It is a setback and a major setback this suspension, but I think we will get over it.

"We believe that there's money to be made in this segment and we remain committed to trying to make it work."

The poor performance of Tiger's Australian business overshadowed a profit in its Singapore operations and pushed the airline group to a loss of $S20.6 million ($A16.02 million) in the three months to June 30, 2011.
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Old August 4th, 2011, 04:02 PM   #377
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Aug 4, 2011
Tiger Airways posts $20.6m loss for Q1
http://www.straitstimes.com/Breaking...ry_698447.html
By Karamjit Kaur

SINGAPORE budget carrier Tiger Airways has posted a first-quarter loss of $20.6 million, against a $1.9-million profit last year.

In the three months to June 30, turnover increased by 23 per cent to $178.8 million compared to the corresponding period last year. But cost grew faster by 32.2 per cent to almost $191 million.

In a media teleconference after the results were announced on Thursday, Mr Chin Yau Seng, the airline's chief executive officer, said that the group was significantly hit by high fuel prices and adverse weather conditions in Australia.

Tiger Airways Holdings owns two airlines - Tiger Airways Singapore and Tiger Airways Australia.

The Australian airline has been grounded since July 2 after the country's civil aviation regulator clipped its wings over safety concerns.

For the three months to June 30, the airline reported a loss per share of 3.8 cents, reversing an earning of 0.4 cents a year ago. Net asset value per share fell to 0.31 cents at June 30, from 0.36 cents at March 31.
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Old August 4th, 2011, 10:03 PM   #378
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SIA’s newly configured A380 set for Europe

Published: 04/08/2011 - Filed under: News »

Singapore Airlines is poised to bring its latest A380 superjumbo into London Heathrow and Zurich, featuring an all-business class upper deck.

As readers may remember, the carrier’s latest batch of A380s (now being delivered from the Airbus factory in Toulouse) comprise business class seating along the entire upper deck. It means that business class capacity increases from 60 to 86 seats while the number of economy class seats is cut from 399 to 311.

SIA has designated these newer A380s (which have the larger business cabin to meet demand) to cover routes out of Singapore to prime commercial cities in Australia, Europe and the USA.

Sydney was the first destination to see the latest A380 with Los Angeles (via Tokyo Narita) having recently come on line.

And now, according to airlineroute.net SIA plans to bring its new A380s into London Heathrow and Zurich with effect from October 1.

Business Traveller has checked the seating plans on singaporeair.com for dates in October and the extended business class upper deck A380 is shown as operating:

Singapore-London flight SQ318 at 1245, returning with SQ321 out of Heathrow at 2205
Singapore-Zurich with SQ346 at 0120, returning home with SQ345 at 1145
Details of other European routes likely to see the new A380s remain a secret. But do not be surprised to see this aircraft eventually taking over additional services into London Heathrow and being rostered for Frankfurt and Paris CDG too.

Drawbacks? Business class passengers are the clear winners here. But canny economy class passengers will lament the fact that SIA’s cosy (economy class) cabin at the rear of the upper deck will disappear. Economy class passengers will now have to sit downstairs.

One word of caution. Airlines can and do make aircraft changes from time to time for operational reasons. So please bear this fact in mind.

To view a seatplan of the SIA A380 configured for an all-business class upper deck, click here.

For more information visit singaporeair.com.
(Business Traveller 2011)
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Old August 10th, 2011, 02:16 PM   #379
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Source:http://www.channelnewsasia.com/stori...146107/1/.html
Quote:
Singapore Airlines orders eight Boeing 777s
Posted: 10 August 2011 0844 hrs
SINGAPORE: Singapore Airlines (SIA) said Wednesday it has placed an order for eight Boeing 777-300ER aircraft, worth US$2.3 billion at list prices.

The order is to support the Singapore carrier's growth plans, SIA said in a statement.

"These additional B777-300ERs will help support our ongoing programme to further strengthen the Singapore Airlines network, providing more travel options to our customers," chief executive Goh Choon Phong said.

"The order is in line with our longstanding policy of operating a young and modern fleet."

Goh said the fresh orders will enable the carrier "to offer our latest cabin products which have proven extremely popular with our customers."

The new planes, which will be powered by General Electric GE90 engines, will fly the airline's medium and long-haul destinations, SIA said.

SIA's current 106-strong fleet includes 19 Boeing 777-300ERs, the carrier said.

The Singapore carrier expects to take delivery of the new planes in its 2013-2014 financial year and it will configure the aircraft in a three-class layout.

SIA earned a profit of S$1.09 billion (US$900 million) in the year to March 2011 on revenues of S$14.5 billion.

- AFP/cc
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Old August 10th, 2011, 06:33 PM   #380
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Aug 10, 2011
Tiger to resume flying in Australia from Friday after lifting of ban
http://www.straitstimes.com/Breaking...ry_700597.html
By Royston Sim

TIGER Airways Australia will resume its flight services this Friday, said the budget carrier's acting chief executive Chin Yau Seng.

Mr Chin added that ticket sales have already resumed today.

This comes after the Australian aviation authorities on Wednesday lifted a six-week flying ban on Tiger Airways Australia after it agreed to new conditions including extra training for pilots.

The Civil Aviation Safety Authority (Casa) said the airline, a subsidiary of the Singapore-based carrier, could resume operations whenever it wanted.

Casa suspended the airline from July 2 after flights twice approached airports in Melbourne too low. It had also issued warnings about pilot proficiency, training and checking, and fatigue management.

The airline will begin operating domestic flights from the Melbourne Airport to Sydney from Friday. Tiger's international services to and from Australia were not affected during the suspension.
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