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Old October 4th, 2010, 11:23 AM   #101
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Tiger flight cancellations due to grounded aircraft
By Mok Fei Fei | Posted: 04 October 2010 1437 hrs

SINGAPORE: Budget carrier Tiger Airways said its recent cancellations of some flights were due to two aircraft being grounded.

In a statement, Tiger said the disruptions were caused by the impact of technical issues with two Singapore-based aircraft.

The planes required extended maintenance, leading to disruptions, with some flights being rescheduled or cancelled to minimise overall disruption.

Tiger said one aircraft was out of operation for several weeks.

As the aircraft was only delivered in February this year, Tiger said it had successfully claimed against the warranty of the aircraft.

A second technical issue involved fuel tank contamination, which resulted in the aircraft being removed from service for a week.

Tiger said its bookings remained strong and added it thanked its customers for their continued support.

-CNA/wk

http://www.channelnewsasia.com/stori...084988/1/.html
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Old October 4th, 2010, 11:28 AM   #102
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http://ca.news.yahoo.com/s/afp/10100...e_bomb_scare_1

Bomb scare forces Singapore Airlines plane to land

KOLKATA, India (AFP) - A Singapore Airlines plane flying from Moscow to Singapore had to make an emergency landing in the eastern Indian city of Kolkata after a bomb scare, an airport official has told AFP.

The plane, carrying 265 people, was denied permission to land in the Indian capital New Delhi because of heightened security for the opening of the Commonwealth Games on Sunday.

"The pilot changed course of the plane after a bomb alert from Moscow police," Kolkata airport director R. Srinivasan said.

"The pilot immediately informed New Delhi airport about the alert, but was denied permission to land because of high security and restrictions for the opening of the Commonwealth Games in the capital."

The plane was granted permission to land at Kolkata airport, where it touched down shortly before midnight.

The passengers have been offloaded and security forces are searching the aircraft and baggage, Srinivasan said.
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Old October 4th, 2010, 04:28 PM   #103
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SQ068 SIN0135 – 0915BCN1025 – 1635GRU 77W 1--4-6-
SQ067 GRU2200 – 1335+1BCN1445+1 – 0935+2SIN 77W 1--4-6-

from march 11, 2011 with 777-300ER.
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Old October 5th, 2010, 03:31 AM   #104
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Quote:
Originally Posted by malegi View Post
SQ068 SIN0135 – 0915BCN1025 – 1635GRU 77W 1--4-6-
SQ067 GRU2200 – 1335+1BCN1445+1 – 0935+2SIN 77W 1--4-6-

from march 11, 2011 with 777-300ER.
Where u got this news?
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Old October 5th, 2010, 05:10 AM   #105
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in the brazilian forum or the latin forum, can't remember. Someone has probably got it on the brazilian government website.
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Old October 5th, 2010, 06:45 AM   #106
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Quote:
Originally Posted by littlearea View Post
Where u got this news?
http://www.skyscrapercity.com/showth...842904&page=45
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Old October 5th, 2010, 10:25 AM   #107
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Singapore Airlines launches in-flight calls, Internet with reseller
Services set to start in the first half of 2011, with phone calls, email, text messages and Internet during flights

Singapore Airlines is working with airline tech reseller, OnAir, to launch phone calls, messaging and in-flight wireless Internet services from the first half of 2011.

According to a statement released by the airline, its Airbus A380, Airbus A340-500 and Boeing 777-300ER aircraft flying from Australia and the rest of the world will be connected via satellites to phone services and wireless networks.

GSM-enabled phones and smartphone devices like Blackberries will be able to send and receive calls, text messages and emails during flights. While calls will be billed as a global roaming service, Internet packages will need to be bought from the airline.

OnAir is a jointly-owned company split between Airbus and in-flight IT provider, SITA. Its CEO, Ian Dawkins, claimed the move would help make in-flight services mainstream.

“It sends a strong signal to the industry that inflight passenger communications has come of age – and is a must-have for airlines looking to remain competitive in the future,” he said in a statement.

Singapore Airlines is claiming to be the first Asian airline to offer a complete suite of in-flight connectivity services. Australian carrier, Qantas, provides GPRS-based Internet for smartphones using small base stations on domestic flights. V Australia is planning to offer SMS and Internet services through rival tech firm, AeroMobile.

Prices for the Singapore Airlines services have not been released.

source:http://www.arnnet.com.au/article/363...ller/?rid=-100
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Old October 5th, 2010, 10:29 AM   #108
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Flight 3 hours in air despite bomb alert
TNN, Oct 5, 2010, 02.34am IST

KOLKATA: A Singapore Airlines flight with 225 passengers and 39 crew on board was forced to remain airborne for three hours after the captain was alerted of a bomb threat on Sunday evening.

The pilot of flight SQ 61, Johny Alberto, was somewhere over Amritsar when he received the LASP (land as soon as possible) message from Moscow air traffic control. His first option was to touch down at Delhi, the nearest airport for the wide-bodied Boeing 777-300 ER. But as the Commonwealth Games (CWG) opening ceremony was in progress, permission was denied and the aircraft directed to Kolkata nearly three hours away.

For the veteran commander and experienced cockpit crew who had made many long-haul flights across the globe, the 2 hour 45 minute journey to Kolkata seemed the longest of their lives. When the plane finally landed in Kolkata at 11.43 pm, Alberto heaved a sigh of relief. All along, the only thought that was haunting him was "what if...".

"Had there been a bomb on board the plane and had it exploded before reaching Kolkata, the authorities in Delhi would have had a lot to answer for. Though a Notice To Airmen (NOTAM) had been issued in view of the high security and restrictions for the CWG opening ceremony, an emergency landing should have been allowed," said an experienced captain.

According to former director general of DGCA Kanu Gohain, an emergency situation like this requires the pilot to land as soon as possible at the nearest available airport at which a safe approach and landing is assured. "If the pilot received the alert at 9 pm and was around Amritsar, Delhi was close by. It was directed to Kolkata due to closure of Delhi airspace. Had the NOTAM not been there, Delhi was the obvious landing choice," he explained.

Veteran pilots felt the NOTAM, issued to ensure that there was no panic among foreign participants and delegates at CWG, could have been extremely embarrassing for the entire nation had a mishap occurred with flight SQ 61.

On Sunday, the flight on the Houston-Moscow-Singapore sector departed on its last leg on time. Shortly thereafter, the customs office at Moscow airport received a call that claimed there was a bomb on board the plane. The message was immediately relayed to the Singapore Airlines headquarters. The latter alerted the pilots over the AirCraft Analytical System ( ACAS) on the aircraft.

When the pilot sought permission from Kolkata ATC, it was granted after a consultation with DGCA. With less than two hours in hand, the airport went into a flurry of activity. Central Industrial Security Force and other agencies like the Bomb Detection & Disposal Squad (BDDS) were notified. A remote bay at the Madhyamgram-end was readied and Singapore Airlines officials called to the airport. "Singapore Airlines did not have a flight from Kolkata on Sunday and hence the officials had to scramble from their home once they got the news," said Kolkata airport director R Srinivasan.

As soon as the aircraft landed at 11.43 pm, it was guided to the isolation bay. Singapore Airlines staff, alongwith Air India personnel, then helped passengers deplane. They were taken to the transit lounge to rest while luggage and freight was removed from the aircraft. The BDDS team then searched the aircraft thoroughly before giving the all-clear sign after 4 am. "The call was a hoax. There was no bomb on board the plane," a security officer.

By then, it was time for scheduled morning flights to take off and the Military Liaison Unit permitted the Singapore Airlines flight to depart around 4 pm. With 12 hours to go, the passengers and crew checked into three hotels. The plane finally took off for Singapore at 5.36 pm with all the passengers and crew on board. The cargo was, however, retained at Kolkata for another 24 hours and will be transported in another plane later.

Incidentally, in August 2009, a bomb scare on a Melbourne-bound Singapore Airlines flight had rattled passengers. The flight, with 198 passengers and 20 crew, was alerted to a bomb threat received at a call centre in Mumbai after the plane had taken off from Singapore. The luggage was checked by the crew during the flight. After the plane landed safely in Melbourne, it was thoroughly searched but the alert turned out to be a hoax.

source:http://timesofindia.indiatimes.com/c...ow/6686905.cms
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Old October 5th, 2010, 06:26 PM   #109
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Quote:
Originally Posted by malegi View Post
SQ068 SIN0135 – 0915BCN1025 – 1635GRU 77W 1--4-6-
SQ067 GRU2200 – 1335+1BCN1445+1 – 0935+2SIN 77W 1--4-6-

from march 11, 2011 with 777-300ER.
Actualy, is 27 March instead of 11 March

From: airlineroute.net

Singapore Airlines launch Sao Paulo in S11; Milan/Barcelona changes

20101003 by jimyvr

Singapore Airlines from 27MAR11 will be expanding its presence to Sao Paulo in Brazil, becoming the 6th Asian carrier to offer service in all 6 continents (Air China, Emirates, Korean Air, Malaysia Airlines and QATAR Airways flies to all 6 continents).

From 27MAR11, it is operating 3 weekly Singapore – Barcelona – Sao Paulo with 777-300ER. With the launch, service to Barcelona and Milan Malpensa is being readjusted, in order to maintain Daily service.

The Star Alliance member is now accepting reservation at time this post goes to press (Monday Afternoon 04OCT10 Singapore time, same time when the schedule is loaded into the system). Schedule and adjustments as follows:

Singapore – Barcelona – Sao Paulo 3 weekly 777-300ER
SQ068 SIN0135 – 0915BCN1025 – 1635GRU 77W 146
SQ067 GRU2200 – 1335+1BCN1445+1 – 0935+2SIN 77W 146

Singapore – Milan Malpensa – Barcelona Service operates 4 weekly, where Barcelona will be kept as Daily flight
SQ378 SIN2315 – 0600+1MXP0700+1 – 0835+1BCN 77W x146
SQ377 BCN0955 – 1135MXP1245 – 0650+1SIN 77W x257

Singapore – Milan Malpensa 3 weekly terminator service, where Milan Malpensa also kept as Daily flight
SQ368 SIN0135 – 0820MXP 77W 146
SQ367 MXP1100 – 0505+1SIN 77W 146
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Old October 5th, 2010, 07:56 PM   #110
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Quote:
Originally Posted by littlearea View Post
Actualy, is 27 March instead of 11 March

From: airlineroute.net

Singapore Airlines launch Sao Paulo in S11; Milan/Barcelona changes

20101003 by jimyvr

Singapore Airlines from 27MAR11 will be expanding its presence to Sao Paulo in Brazil, becoming the 6th Asian carrier to offer service in all 6 continents (Air China, Emirates, Korean Air, Malaysia Airlines and QATAR Airways flies to all 6 continents).

From 27MAR11, it is operating 3 weekly Singapore – Barcelona – Sao Paulo with 777-300ER. With the launch, service to Barcelona and Milan Malpensa is being readjusted, in order to maintain Daily service.

The Star Alliance member is now accepting reservation at time this post goes to press (Monday Afternoon 04OCT10 Singapore time, same time when the schedule is loaded into the system). Schedule and adjustments as follows:

Singapore – Barcelona – Sao Paulo 3 weekly 777-300ER
SQ068 SIN0135 – 0915BCN1025 – 1635GRU 77W 146
SQ067 GRU2200 – 1335+1BCN1445+1 – 0935+2SIN 77W 146

Singapore – Milan Malpensa – Barcelona Service operates 4 weekly, where Barcelona will be kept as Daily flight
SQ378 SIN2315 – 0600+1MXP0700+1 – 0835+1BCN 77W x146
SQ377 BCN0955 – 1135MXP1245 – 0650+1SIN 77W x257

Singapore – Milan Malpensa 3 weekly terminator service, where Milan Malpensa also kept as Daily flight
SQ368 SIN0135 – 0820MXP 77W 146
SQ367 MXP1100 – 0505+1SIN 77W 146

Thanks!
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Old October 5th, 2010, 08:17 PM   #111
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source:http://www.channelnewsasia.com/cna/c...nes&id=1085274

SIA plane landed with damage to tyre in NY, no injuries
By : Timothy Ouyang
Date : 05 Oct 2010 2004 hrs (GMT + 8hrs)


SINGAPORE: A Singapore Airlines flight to New York on Monday landed with damage to one of the plane's tyres.

All 81 passengers on board the all-business class SQ22 flight disembarked at the terminal less than 20 minutes after touchdown.

No injuries were reported.

The Airbus A340-500 aircraft was on a direct flight from Singapore to Newark Liberty International Airport in New Jersey.

An SIA statement said that an initial inspection of the landing gear revealed that there was damage to a tyre on the left side, adding that its engineers were working on rectifications.

SIA has five A340-500 aircraft in its fleet.

The long-range, four-engined wide-body planes are used on SIA's non-stop flights from Singapore to Los Angeles and New York.

- CNA/ir
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Old October 5th, 2010, 08:23 PM   #112
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source:http://www.channelnewsasia.com/cna/c...nes&id=1085203

Diverted SIA plane arrives safely in Singapore
Date : 05 Oct 2010 1420 hrs (GMT + 8hrs)

SINGAPORE: A Singapore Airlines flight, heading from Moscow to Singapore but was diverted to Kolkata due to a security scare, has landed safely in Singapore.

SIA confirmed that flight SQ61 arrived at Changi Airport early Tuesday morning.

Public Affairs Vice-President Nicholas Ionides said the aircraft was carrying more than 220 passengers on board and all passengers received meals and accommodation in Kolkata.

Flight SQ61 was diverted to Kolkata on Monday morning due to a "security issue."

SIA has apologised for the inconvenience and sought the understanding of affected passengers that the airline would not compromise on safety and security.

According to some of the passengers on the flight, nobody panicked and everything went smoothly.

"Everyone was calm, cool, collected. They understood...The people at Singapore Airlines and the people at Calcutta (Kolkata) airport were fine. They did their best under [a] very tiring and critical situation," a passenger said.

-CNA/ac
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Old October 6th, 2010, 04:23 PM   #113
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Business Times - 06 Oct 2010
Hock Lock Siew
Growling passengers could give up on Tiger
By VEN SREENIVASAN

LOW cost does not have to mean low reliability. All budget carriers need to get this ingrained in their corporate psyche. For the airline industry is a cut-throat business at the best of times, with yields constantly under pressure and margins subject to the vagaries of the marketplace. And tattered reputations - in the form of low reliability - are something that all players, including low-cost carriers, can't afford to have.

For Tiger Airways, this is particularly important if it is to emerge from the fiasco of flight cancellations which, if not well managed, could tarnish its reputation.

Last weekend's newspapers and the blogsites were awash with reports of travellers being left stranded as the Singapore Airlines budget associate cancelled about a dozen flights a day last week.

Some analysts reckoned that Tiger's daily cancellation rates last week ranged from 27 to 38 per cent - much higher than Jetstar Asia's 4 per cent or AirAsia's 2 per cent averages. In the absence of other data, these comparisons may not necessarily be fair. But Tiger still needs to take note that flight cancellations have led to talk of tardiness, with the media getting calls and letters from irate travellers complaining about cancelled or delayed services - not just in Singapore but also at the airline's other destinations around the region.

Last week's events have forced the issue to the fore, and threaten to have serious consequences for the airline.

As RBS noted in a report on Monday: 'No airline can withstand weeks of sustained high cancellation rates without lasting damage to its reputation. While Tiger's tickets are cheap, this means nothing if passengers cannot fly.' Worse, all this is happening as the peak year-end travel season approaches.

It is well known that the airline industry, especially in Asia, is facing an acute pilot shortage. Some weeks ago, Tiger itself acknowledged it lost about 20 pilots earlier this year.

When asked by reporters and analysts, the airline insisted last week that it had enough pilots to cope with its needs. It said it had recruited new pilots from regional carriers like Air Mandala and other airlines, and had 110 pilots - enough for 10 A320 planes.

Instead, it blamed the cancellations on technical issues with two aircraft. While this could be the case, it is hard to convince irate travellers that two aircraft, out of 10, could cause such massive disruptions.

Tiger's officials also blamed Changi Airport Group's failure to update the departure notice boards at the airport. Apparently, services which were cancelled or terminated weeks or months earlier were still being displayed on the notice boards. If so, the actual cancellation rate would not be as high as one would believe from reading the electronic departure notice boards, they argued. But even on this front, checks by analysts revealed that only a fifth of the cancellations were such 'false cancellations'. In short, 80 per cent of the 40 or more flights cancelled last week were 'real cancellations'.

Tiger's explanation of the problems and its handling of the situation seem to have fallen short of reassuring affected passengers and analysts. The result is turning out to be a crisis of confidence. And if it is not resolved soon, it will take a toll on the company's reputation - and ultimately its bottom line.

What is needed now is for Tiger to reassure customers that it will be able to resolve the issues (whatever they may be) within a reasonable time.

Meanwhile, its share price, already high on a price-earnings basis, is looking wobbly this week. Jittery shareholders are beginning to wonder if all the negative publicity will impact the company's earnings and its stock price.

Tiger chalked up some $28 million for the year to end-March 2010 and $1.9 million for the first quarter of the current financial year. As some analysts noted, to hit a consensus full-year earnings of some $60 million, the airline has still a long way to go for the remaining three quarters.

To be fair, Tiger could be the victim of its own success. In just six years, it has grown to become a pan-Asian carrier with a network that stretches from China through South-east Asia, Australia and the Indian sub-continent. It has bases in Australia and Singapore, and will soon start a third base in Thailand.

One wonders whether the Tiger is suffering a case of indigestion after biting off more than it can chew. But indigestion or not, the events of the past week have not exactly been reassuring to the thousands of travellers who book themselves on Tiger's cheap flights every week. If the airline does not manage its growth and resources well, it will effectively have scored an 'own goal' against rivals AirAsia and Jetstar, who will be delighted to take its business.

Copyright © 2010 Singapore Press Holdings Ltd. All rights reserved.
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Old October 6th, 2010, 04:27 PM   #114
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Singapore Budget Carrier Tiger Hires Pilots On Short-term Contracts

SINGAPORE, Oct 6 (Bernama) -- Singapore's budget carrier Tiger Airways has turned to recruitment agencies in Europe to help ease a spate of recent pilot resignations, China's Xinhua news agency quoted local media as reporting Wednesday.

It is therefore targeting qualified A320 captains, on short- term contracts of about six months, to ensure that flight schedules are not disrupted, local daily The Straits Times reported.

Although the airline has hired enough cockpit crew to replace those who left, Tiger Airways said it could take a few months for them to undergo the necessary training and certification required to fly the airline's fleet of Airbus 320s.

Tiger Airways, however, did not reveal how many contract pilots it would bring in and is expected to face a potential pricky issue of pay.

An average Tiger Airways pilot receives 17,000 Singapore dollars (US$12,985) per month, and the contract pilots are expected to get 20,000 Singapore dollars (US$15,277).

Local media reported that more than 30 pilots had resigned since June to join other airlines such as the fast-expanding Middle Eastern airlines.

-- BERNAMA
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Old October 6th, 2010, 09:01 PM   #115
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source:http://www.btimes.com.my/articles/20...04554/Article/

Tiger Airways turns to Europe for pilots

SINGAPORE: Singapore budget carrier Tiger Airways has turned to recruitment agencies in Europe to help ease a spate of recent pilot resignations, China’s Xinhua news agency quoted local media as reporting yesterday.

It is targeting qualified A320 captains, on short- term contracts of about six months, to ensure that flight schedules are not disrupted, local daily The Straits Times reported.

Tiger Airways, however, did not reveal how many contract pilots it will bring in.— Bernama
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Old October 7th, 2010, 06:35 PM   #116
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9th plane return to Tiger's fleet; crew shortages likely to keep planes grounded.

Flight cancellations versus scheduled flights


Actual flight movements
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Old October 8th, 2010, 05:36 AM   #117
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Source:http://www.geelongadvertiser.com.au/...7341_news.html

Quote:
Tiger Airways strips prices to the bone for Avalon debut
Danny Lannen | October 8th, 2010

TIGER Airways will take off from Avalon Airport next month offering interstate flights for the price of a six-pack of beer.

The budget flyer last night launched a bumper debut sale and wants to charge passengers only taxes and charges to reach destinations including Alice Springs, the Gold Coast and Sydney.

Avalon to Adelaide for $15.46 is the rock-bottom special fare, Avalon to Mackay for $20.33 is the sky-high special fare.

The Singapore-based carrier will launch Avalon operations on November 10.

Its sale will run until midnight on Tuesday and communications chief Vanessa Regan said last night the key for customers was to snap up seats early.

"Melbourne Avalon complements our business model, allowing us to pass on the low cost base to our customers in the form of lower fares," Ms Regan said.

"We are thrilled to partner with Melbourne Avalon to provide more low cost services from our home state of Victoria. This week's sale reinforces our commitment to lowest airfares, with many popular routes on sale from under $20 and for no more than the cost of the taxes and charges to fly there."

Tiger's sale is another salvo as it prepares to launch into head-to-head competition with existing Avalon budget tenant Jetstar.
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Old October 8th, 2010, 06:53 PM   #118
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What are your views on this article??
source:http://sg.yfittopostblog.com/2010/10...ingapore-girl/

Quote:
Still a Singapore Girl?
By Alicia Wong – October 8th, 2010

The move by Singapore Airlines (SIA) to hire Thai cabin crew has drawn mixed reactions.

While some are concerned the entry of more foreign stewardesses could impact the Singapore Girl identity and add communication barriers, others felt it could enhance the carrier’s service standards.

The Straits Times reported Friday that SIA conducted its first recruitment exercise in Thailand in September and is understood to target a recruitment of about 40 Thai crew.

The first Thai batch is expected to start flying by March 2011.

An SIA stewardess, who declined to be named, told Yahoo! Singapore said she “welcomes” working with a Thai counterpart.

“I’ve always been under the impression that SIA has been very protective of their national image so they must have put a lot of consideration into this move,” she said.

Yet, she felt the title “Singapore Girl” is becoming “more and more a point of contention”.

“It’s not my place to say if they should be called Singapore Girls because I don’t think it’s fair for me to judge, but it’s definitely something to think about,” she said.

She wondered if the decision to hire Thais were “cost-related”, or if SIA could be “headed in the direction of Emirates, to have a multi-national crew”.

Another local SIA air stewardess, however, felt foreign stewardesses joining their team would not dilute the Singapore Girl identity.

”The majority (of stewardesses) are still Singaporeans,” she said although she pointed out that passengers may have difficulty understanding the Thai accent.

Since SIA hires cabin crew from other countries, why not from Thailand, pointed out another veteran flight attendant, who’s been with SIA for over 15 years.

He said Thais can be “pretty charming people”, and while some may not speak English as well, there are those who can “speak really good English”.

He also felt a lack of interest among Singaporeans to take on this job could have contributed to the decision to hire from other countries.

Ms Pintira Thowatana, a Thai who travels to Singapore once every two to three months, felt the move would be “helpful for more senior Thai people who don’t speak English and find it difficult to communicate with non-Thai-speaking stewardesses”.

“Having a native Thai stewardesses will show SIA’s commitment to improve service for Thai people. It’s like how SIA has Japanese stewardesses on flights to-and-from Japan to cater to Japanese travellers,” said the 26-year-old manager.

The frequent flyer noted that most foreign airlines do have Thai stewardesses on flights, including short-haul flights.

Mr Alan Tan, president of the Singapore Airlines Staff Union, told ST the union approves of the national carrier’s latest policy to hire Thais.

“’First, it gives us a wider pool of people to select from, and from a service perspective, having crew of different nationalities also allows us to offer our customers a more personalised service,” he said.

Language and service requirements are the main factors that drive foreign recruitment.

SIA spokesman Nicholas Ionides said foreign cabin crew are hired to serve on flights to and from their countries of origin and other international routes. They also undergo the same training as locals.

According to ST, only about one in seven of SIA’s near-7,000 cabin crew are non-citizens or permanent residents — for now.

The hiring of foreign flight attendants is nothing new — Singapore Airlines currently hires air stewardesses from Malaysia, Indonesia, India, Korea, Japan, Taiwan and China — but it does beg the question if the term, Singapore Girl, still applies.

Why is it an issue? Because it’s safe to say that foreigners and locals alike have come to associate the Singapore Girl identity, and even the national carrier itself, as representative of the Lion City.

What do you think: Do you agree think that SQ flight attendants should still be called Singapore Girls?
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Old October 11th, 2010, 07:21 PM   #119
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source:http://www.channelnewsasia.com/stori...086395/1/.html

Quote:
Tiger Airways' passenger volumes up 17% in September
By Jonathan Peeris | Posted: 11 October 2010 1904 hrs

SINGAPORE : Mainboard-listed budget carrier Tiger Airways said it has maintained solid passenger volumes, but its load factor slipped in September.

The total number of passengers in September grew 17 per cent on-year to 464,000, while capacity dipped 1 percentage point to 87 per cent.

Tiger also said that from October 2009 to September 2010, a total of 5.6 million passengers chose to fly with it. That is an increase of 43 per cent over the 3.9 million passengers in the preceding 12 months.

The average load factor for the 12-month period to September 2010 was 86 per cent, an increase of 4 percentage points year-on-year.

Going forward, the company said Tiger Airways Australia will soon take delivery of an additional aircraft and it will build its third base at Avalon in Victoria this November.

- CNA/al
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Old October 12th, 2010, 07:19 PM   #120
FlagshipV
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Singapore Airlines Review(Economy Class)http://www.brisbanetimes.com.au/trav...007-16945.html

Flight test: Singapore Airlines economy class
October 11, 2010

Aircraft Singapore Airlines Boeing 777-300ER.

Route Melbourne to Singapore.

Class Economy, seat 38B.
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Seat pitch and width 32 inches of legroom, 18.6 inches wide.

Seat configuration 3-3-3 for a total of 228 economy-class seats.

Luggage allowance One item of checked luggage up to 20 kilograms, one item of carry-on luggage up to seven kilograms.

Scheduled flight time Seven hours, 55 minutes.

On-time performance Favourable winds see us arrive 45 minutes early.

Lounge access SilverKris lounge at Melbourne Airport available to silver and gold KrisFlyer members.

Aircraft condition Singapore Airlines is gradually refitting the interiors of its fleet and this plane has new seats.

Comfort The new seats are designed to slide forward as they recline, preventing the back of the seat cramping the person behind you. But I find the footrest digs into my shins when folded up. I end up putting the footrest down and manoeuvring my legs around it to put them under the seat in front. The older seat design seems more comfortable on my connecting flight.

Console/entertainment The upgraded seats feature a larger, clearer seat-back screen with a good range of new and recent movies (in several languages) and TV shows. All seats have power points for mobile devices and laptops, plus USB ports.

Service The airline's reputation remains intact; cabin crew are a class act. By the time I reach my seat, I've been welcomed five times. While not particularly affable, the attendants are polite and highly efficient. A crew member arrives within 30 seconds after I hit the call button to get my tea cup.

Food and beverage About as good as you can get in economy class. An after-midnight departure time means a lighter evening meal is served, the chicken and leek pie is tasty. For breakfast I choose egg noodles with seafood and Asian greens.

Amenities Small kit contains socks, toothbrush and toothpaste. Pillow and blanket provided during flight.

Flight frequency Three times daily between Melbourne and Singapore; four times daily between Sydney and Singapore.

Online singaporeair.com.
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