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Old October 5th, 2009, 11:46 PM   #1
Halawala
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Trip Report: Emirates DOH-DXB-LHR-DXB-DOH Business Class (A332, A380)

Trip Report
EK Doha-DXB-LHR-DXB-DOH Business Class (A332, A380)

Route: Doha- Dubai
Flight time: 45 min.
Aircraft: A330-200
Seat: 3A Business
Departure Time (Schd/ Act): 3:45 AM/ 3:40 AM
Load Factor: (20% in J, maybe 90% in Y)


This is my second A380 trip report and I was eager to prepare it. This time, I booked business class, as opposed to my first TR which was on economy class, as I wanted to experience the business class in the A380. On the DOH-DXB sector, the transit time was 2 hours exactly, and on the return it was 2 hours and a half. It was well worth the wait. It was my third flight on an A380 and the first for my brother who I was eager to show him around the plane.
I arrived into DOH well before my flight so I can sit in the lounge, but well it was too long for me as DOH is a bit of a bore to stay in. The aircraft awaiting us was an A330-200, which are quite old by EK standard. There were only two classes, business and economy, and the business section was in 2-3-2 breakdown which as completely uncomfortable for business class. The seats were narrow and quite cramped, but legroom was OK. I didn’t mind really, since it was only a 45 minute flight across the Arabian Gulf. Load factor in business was very low, there were around 5 other people with us in J class, making it a total of 7 seats used. Flight was bumpy, and I didn’t eat anything, since I was saving my appetite for the Dubai business class lounge prior to my flight to London.


By halawala, shot with D-LUX 4 at 2009-10-05

By halawala, shot with D-LUX 4 at 2009-10-05

By halawala, shot with D-LUX 4 at 2009-10-05

By halawala, shot with D-LUX 4 at 2009-10-05

Route: Dubai- London Heathrow
Flight time: 7 hours 30 minutes.
Aircraft: A380-800
Seat: Business (20K)
Departure Time (Schd/ Act): 7:45 AM/ 8:15 AM
Load Factor: (100% in J)
Reg: A6-EDE (The latest one, I think)


The Business Class Lounge in DXB is huge, I felt like it was so long and divided into so many sections, with many different food and beverage counters scattered around the lounge. Seating was plentiful, although when we arrived, we had to search for two free seats—as the lounge was FULL! The main Dining area of the lounge was wonderful and selection is plentiful. I had a full breakfast complete with Tea. They need to increase the number of restrooms though as there were only 2 for the whole lounge!


By halawala, shot with D-LUX 4 at 2009-10-05

By halawala, shot with D-LUX 4 at 2009-10-05

After a little while, my flight came up and we were going to the plane. The gate was located just outside the lounge—as A380 gates were divided into two floors, the upper floor for First and Business, while the lower was for economy only. The boarding procedure was a bit complicated though. We had to go to the gate, board an elevator to a lower floor and then proceed to the aircraft through the jetway. There were no staffers to assist us, as we had to press the second button on the elevator, as pressing the last button would take us to the lower level. But, well.. we figured out what to do.

Arriving into the aircraft one could never overcome the feeling of awe, no matter how many times they use the A380. When I first entered the plane, my first reaction was “Wow! That’s a lot of plastic!” The upper deck seemed to be filled with every last inch with seats and seat amenities. I sat in seat 20 K, which was a window seat, but located actually in the aisle—with only the table and minibar located near the window. The seat in front of me was better as the seat was located directly adjacent to the window with the table near the aisle.

We saw three other A380s prior to take-off—presumable one going to Toronto, one going to Bangkok and one to Sydney, if I’m not mistaken. That was a really nice moment to see three A380 in the same eye vision!
Takeoff was smooth. We were surprised by the massive machine’s what seemed to be slow take-off! The aircraft took off after a shorter than expected run and wobbled up in the air not so steeply—which was very comfortable. From the inside looking out, the aircraft’s take-off run seemed to be sloooow, but from the outside looking at the aircraft, the plane seemed racing!

There was some turbulence throughout the flight—but nothing too bad. I am the kind of person that doesn’t like to eat with the rest of the folks and preferred to eat later. When I ordered the food later, the presentation wasn’t really like what I expected. They placed the food plate directly in the table without utensils and later brought out the utensils, the food cloth, and the salt/pepper shakers. I wasn’t even presented with salads or something.
Arrival to London was as normal—circling around London for an half an hour before landing due to traffic! Our bags came out first and our complimentary Mercedes Benz was waiting for us at the Parking building.


By halawala, shot with D-LUX 4 at 2009-10-05

By halawala, shot with D-LUX 4 at 2009-10-05

By halawala, shot with D-LUX 4 at 2009-10-05

By halawala, shot with D-LUX 4 at 2009-10-05

By Halawala at 2009-10-05

By halawala at 2009-10-05

By halawala, shot with D-LUX 4 at 2009-10-05
The Holy Quran, never leave home without it!


Route: London Heathrow-Dubai
Flight time: 6 hours
Aircraft: A380-800
Seat: Business
Departure Time (Schd/ Act): 2:15 PM/ 3:00 PM
Load Factor: (about 75% in J)
Reg: A6-EDA


The return flight was one of the best experiences because I got to try the EK lounge at London Heathrow. The lounge is incredible—very long and contained more than enough chairs and the dining area had more than enough food for the hungry passengers. There was a business area with computers and an adjacent prayer area. There were also showers. The lounge area included a small lobby in the bottom floor with a spiral staircase and two elevators leading up to the lounge. The view from the lounge is spectacular—the best view ever. There was a long table facing the window so you can sit in the stool and watch the airplanes go by. =) The boarding was the best here, since passengers get to board the plane through a gate at the end of the lounge!

The take-off was smooth but there was some turbulence due to clouds above LHR. However, the return flight was only 6 hours and mostly smooth. Again I requested for my meal later and the server said at first he couldn’t give me a hot meal. I was surprised as why he would not reheat the meal. He said that it was against their instructions to reheat a meal. I told him that I didn’t care and that I wanted a hot meal.

He then gave me the Lamb Machboos, which is a dish made in the Arabian Gulf consisting of lamb and rice cooked with spices. It was incredibly tasty.


By Halawala at 2009-10-05
Our plane as seen from the EK lounge.

By halawala, shot with D-LUX 4 at 2009-10-05
My cousin’s plane—really 5 star service!

By halawala, shot with D-LUX 4 at 2009-10-05

By halawala, shot with D-LUX 4 at 2009-10-05

By halawala, shot with D-LUX 4 at 2009-10-05

By halawala, shot with D-LUX 4 at 2009-10-05
Terminal 5 from the Air

By halawala, shot with D-LUX 4 at 2009-10-05

By halawala at 2009-10-05

By halawala, shot with D-LUX 4 at 2009-10-05

By halawala, shot with D-LUX 4 at 2009-10-05

By halawala, shot with D-LUX 4 at 2009-10-05

By halawala, shot with D-LUX 4 at 2009-10-05


Route: Dubai- Doha
Flight time 45 min.
Aircraft: A330-200
Seat: First (2A)
Departure Time (Schd/ Act): 2:30 AM/ 2:45 AM
Load Factor: (80% in F, 100% in J and Y)


The last sector of my journey required me to stay in Dubai for more than 2 and a half hours. Arriving at 12 midnight in DXB is not a pleasant scene. There were tons of people everywhere and the transfer line seemed like it would not end. There was supposed to be a separate line for First and Business Class but strangely all the lines took all the passengers. I was a bit mad since I was traveling First Class and I didn’t have to wait that long with the other passengers.

I headed straight to the First Class lounge which was very spacious, quiet, and better service—in contrast to the neighboring business class lounge which was chaotic, overcrowded, and large.

The dining area of the lounge was very good. It reminded me of a hotel or a five-star restaurant where we had the choice of a la carte style or full buffet. I choose the buffet and filled my plate with delicious foods. The only negative thing about the lounge is that they had a wine shop in the middle of the lounge which was disturbing to see. They should’ve just placed it outside or downstairs in the duty-free.

Finally we boarded the plane, an A330-200. The First Class is comparable to Business Class on some airlines, and is certainly smaller than QR’s Business Class. It is arranged in 2-2-2’s. This flight is the smoothest flight I have ever taken—there wasn’t even a slight bump or irritation.

Overall: I would love to fly the EK A380 again. I didn’t really like EK’s choice of meals, and desserts. The service could be improved. Qatar Airways’s service is noticeably better, plus you get to dine onboard at your own discretion and time—in contrast to EK who will “have to think if you can get a hot meal afterwards”. The entertainment system onboard is incredible, as well as the seats are very comfortable. I think it’s a problem for couples to sit in J since the seats are arranged what seems to be randomly—but there are two seats in the middle every two rows which can be arranged side-by-side perfect for couples.


By halawala, shot with D-LUX 4 at 2009-10-05
First Class dining area at Dubai.

By halawala, shot with D-LUX 4 at 2009-10-05

By halawala, shot with D-LUX 4 at 2009-10-05

By halawala, shot with D-LUX 4 at 2009-10-05
My meal at the lounge—I was very hungry so I had a little of everything!

By halawala, shot with D-LUX 4 at 2009-10-05
First Class seats at A332

By Halawala at 2009-10-05

Thank you for reading this trip report and looking forward to reading your comments, suggestions, and questions!

Thanks

QatarA340/Halawala
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Old October 6th, 2009, 03:27 PM   #2
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Wow! Looks very luxurious, but I kind of think the interior of the planes (colour choice / gold) is a bit garish. Guess just my taste. Still, an amazing flight I'm sure.
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Old October 6th, 2009, 08:19 PM   #3
PHXFrank
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Very nice!! how much did you pay for your first class tickets? if you dont mind me asking!
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Old October 6th, 2009, 08:41 PM   #4
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Fantastic report, i find emirates to be one of the best airlines i have flown with, although have never been in the a380 yet
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Old October 6th, 2009, 11:50 PM   #5
Halawala
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Quote:
Originally Posted by davieb55 View Post
Wow! Looks very luxurious, but I kind of think the interior of the planes (colour choice / gold) is a bit garish. Guess just my taste. Still, an amazing flight I'm sure.
Thanks, it is indeed nice; but I like the colors on Qatar Airways better.

Quote:
Originally Posted by PHXFrank View Post
Very nice!! how much did you pay for your first class tickets? if you dont mind me asking!
Hmm... I travelled business class, except the last sector which was first. I paid for economy seats and upgraded using points for the outgoing flight. For the return I paid 5000 extra to upgrade to Business. Total: 7600 DHs plus 25000 miles.

Quote:
Originally Posted by Get Smart View Post
Fantastic report, i find emirates to be one of the best airlines i have flown with, although have never been in the a380 yet

It is one of the best if Business on A380 but not any other aircraft.
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Old October 7th, 2009, 01:42 PM   #6
Dreamtofly
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Great report, I find Qatar Business class better than Emirates especially when it comes to service. I try both of them.
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Old October 7th, 2009, 05:40 PM   #7
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Quote:
Originally Posted by Halawala
When I ordered the food later, the presentation wasn’t really like what I expected. They placed the food plate directly in the table without utensils and later brought out the utensils, the food cloth, and the salt/pepper shakers. I wasn’t even presented with salads or something.
I had almost exact experience on SAH-DXB by EK , just 2 weeks ago.. I was siting at the back of Economy Class and during the mealtime the steward brought me the tray with used appetizer ( partly eaten by somebody else lol ) and without even spoon and fork.

The EK complimentary buffet meal for Economy pax. in Dubai was good, but I'm disappointed they only provided soft drinks, which I think most red-eye travellers would hesitate to drink after long hours of flight. At least they should provide juice options.
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Old October 13th, 2009, 03:20 AM   #8
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don' t like (and even understeand) the dark glasses at DXB
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Old October 16th, 2009, 10:00 PM   #9
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No re-heated hot meal? Wonder if it's a safety issue? But I imagine if there's no turbulence it'll be OK? I thought pilots eat at any time. Would they have cold noodles?
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Old November 3rd, 2010, 11:34 PM   #10
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Quote:
Originally Posted by Halawala View Post
I sat in seat 20 K, which was a window seat, but located actually in the aisle—with only the table and minibar located near the window. The seat in front of me was better as the seat was located directly adjacent to the window with the table near the aisle
Are you sure seat 20K is in the aisle and is not a prorper window seat? Because judging by one of your pictures, seat 20K is "directly adjacent to the window" and has the extra storage bins.

I'm just checking as I will be in seat 20K in a week and I was pretty sure it is a proper window seat.

I think all A and K seats are directly next to the window, while B and J are the ones with the minibar blocking the window.
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Old May 11th, 2012, 08:23 AM   #11
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Fantastic!
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Old May 13th, 2012, 12:12 PM   #12
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i tried both of them in doha-tunis route and in dubai-tunis route and i found qatar airways better in service , the airplane interior design and the programs that you can watch in the screen front of you , the food of qatar airways is better as well than emirates though emirates use the a340 and qatar airways use b777 and the a330 ..
qatar airways the best airline company in the middle east there's no comparison at all
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