[sabre23t]

signages at the LRT stations still not enough

What specific signages are not enough at the LRT/Monorail stations?
Signages with local neighbourhood maps?
Signages with routes maps of RapidKL buses serving the station?
Signages with directions to platforms and its destination?
Dynamic signages at platform with updated times of next coming trains?

 

[sabre23t]

A big map showing the exits (and exit number) and vicinity of the station as in Taiwan Metro is very useful especially to tourist.

Agreed about big neighbourhood map of station vicinity is useful for tourists (internal or external). It seems keeping those maps up to date is an issue. Recently, I noticed the neighbourhood map still on the wall at Taman Paramount station dates from Putra LRT era, circa 1998. My photo of it is somewhere. ;-)

Was at KLCC Convention Center and the LRT signboard in KLCC Suria is almost none existence!!! The signage wording in the mall are so tiny that you need to be underneath it to read it!!!

You brought a pertinent point, that raise a few questions.

Can SPAD instruct KLCC Suria to change those signage to the LRT station? What penalty can SPAD impose if KLCC Suria does not follow the instruction? Or SPAD have to rely on DBKL authority on building by laws?

 

[sabre23t]

Lack of the main entrance sign, should put a very big "KL SENTRAL" sign on top of it. How those foreign visitor suppose to know?

This link bridge is built and maintained by MRCB's NuSentral. Do you think they would like to have KL Sentral sign on top? Also would a bare "KL Sentral" sign on that link bridge create more confusion? Is it "KL Sentral Monorail station"? Or is it "KL Sentral main station for KTM/LRT/ERL"?

Hi, I'm a graphic design student and I'm going to work on a project to redesign the wayfinding system of Malaysia's rail transit. I saw all the post, it's interesting but still no action taken by the rapidkl.

Wayfinding just by RapidKL? That may be the first clue to your problem. Think about this.

Can RapidKL put wayfinding signs on properties not under their control? Who can if RapidKL can't?

 

[sabre23t]

One more thing I wish to see, the station layout.

Where do you want to see it?
That example image seems to be a screen capture of a computer screen or something? Is that right?

Personally, I would like to see all Rail stations layouts in KL to be included in Google Indoor Maps.
Ref https://www.google.com/maps/about/partners/indoormaps/ .

 

[sabre23t]

sabre23t, at the main concourse. I experienced it inside the HK MTR stations. It's very useful especially for multiple floor interchange stations, For instance, it shows the exit/entrance, elevator, escalator, customer information center and etc.

At HK MTR main concourse in paid or unpaid area?
How big is that dynamic map display? A2 size? A1 size?
Vertically mounted on a wall?
Touch screen?
Any ads on the screen?

 

[sabre23t]

For your information, whether PAID or NOT PAID area.

If in PAID area ... the signage should be showing information about the internal rail facilities.
If in UNPAID are ... the signage should be showing exits and the surrounding neighbourhood places of interest.

That image by ejatidiaz http://img27.house365.com/bbsuserpic/2014/07/01/140420526153b278cdb3d84.jpg appears to be showing PAID area.

PAID area maps changes less often and easier to maintain. It also can be easier to include into Google Indoor Maps https://www.google.com/maps/about/partners/indoormaps/ that I mentioned earlier.

 

[sabre23t]

give SPAD, the public transport operators and MOT pressures, or else we can talk until kingdom comes nothing will happen either

I'm not against those who wants to put pressure on relevant bodies. However, I am personally more interested in what I can do or contribute. I see that https://www.google.com/maps/about/partners/indoormaps/ as one mapping project individuals and companies can contribute to.

 

[sabre23t]

What else is new?:lol:

Current prevalence of mobiles with internet access means we are no longer bound to what info authorities decided to put at physical locations. Same and better information can be provided into the *hands* of users, by the users themselves. That is new.

Ref: Google Maps, Waze, Moovit etc

 

[sabre23t]

but eventually we still have to come back to the basic

The basics is to get updated maps/directions in the first place.
Updating hard copy maps/directions cost a lot.
Updating soft copy maps/directions cost negligible.

 

[sabre23t]

Nobody understands what it means to have good wayfinding and signages better than a man who has to pee in a mall he has never been to before.

You do realise that we are talking about a few types of signages here ...

(1) Arrows (hanging from ceiling, on the walls, on the floors) pointing to specific locations/amenities within stations/malls.

(2) Maps/Schematics of all locations within a floor of the stations/malls. Or even for all floors of the stations/malls.

(3) Maps/Schematics of all locations of interest around neighbourhood of the stations/malls.

The last two can be much more easily updated in softcopy. Using mobile apps such as Google Maps. Or even just as a PDF downloadable from a website, that can be viewed and printed if needed.

 

[sabre23t]

In fact, NONE of the advance/developed country in the world dare to accept your idea or practice it fully/thoroughly.

Mmm ...

Have you seen this Google Maps Street View of Osaka Sakaisujihonmachi subway station?
https://www.google.com/maps/@34.682...!3m5!1e1!3m3!1s3bAFRLV30CY9xDVjCYenRQ!2e0!3e5

Google maps neighbourhood schematic view of same Osaka Sakaisujihonmachi subway station?
https://www.google.com/maps/@34.6824935,135.5068701,18z

Both of those street views and schematic maps are perfectly viewable from my Android Samsung phone on Maxis 3G. It doesn't need WiFi internet connection speed.

In fact, Google Maps are not accurate either.

In many countries (other than Malaysia) Google Maps have opened themselves to be edited/updated by users (not just professional mapmaker) and gets more accurate as a result.

 

[sabre23t]

You mean something like this ?
http://www.nationalrail.co.uk/SME/html/NRE_PAD/plan.html?rtnloc=PAD

Actually more like this Google Indoor Maps for Boston Haymarket Transit Station ...
https://www.google.com/maps/place/H...2!3m1!1s0x89e3708f6497d491:0xa3a79d9d126c634e

More examples of Google Indoor Maps here https://support.google.com/gmm/answer/1685827

I'm sure they still keep all those stations floor maps but why not use them?

Yes, those original autocad engineering floor plans. Somebody needs to convert, update it to similar to the above.

And if the 8 platforms KLSentral MRT, LRT and KTM stations are indeed to be integrated whole, I'd rather we do the signages properly this time rather than have something like the one at Masjid Jamek.

I am sure in such future big integration works a stations architect/designer would be engaged to properly do the signage.

Sorry, did you detail out the problem with Masjid Jamek signages in an earlier post?

 

[sabre23t]

Not all public transport users have smartphone you know, some still prefer to use nokia 3310.

One of the research studies I would like seen done, is to actually survey/measure the percentage of LRT users in a moving train using smartphones.

Visually on trains that I take, I have the impression of at least 50% of the users are using smartphones.

 

[sabre23t]

A bus stop in Singapore:
http://www.terragalleria.com/images/malaysia/sing48875.jpeg
All the bus stops in Singapore are given a proper name and hard copy signage:
http://www.program.com.hk/upload/portfolio_images/Singapore-02.jpg

Bus stops a little bit off topic "LRT/MONORAIL/MRT Train Announcements and Signage at the station" ...

But why do you think bus stops in KL (and Klang Valley) do not have unique identification (names and code number)?
Which authorities are in charge or owns the bus stops?

 

[sabre23t]

It's not off topic.

Not off topic? I guess TS should amend the thread topic "LRT/MONORAIL/MRT Train Announcements and Signage at the station" to include Bus & Bus Stops.

Anyway what is really needed is a signpost at every bus stop with an identifier code

ONLY a VERY FEW bus stops in KL got identification.

I agree with many of what both of you say about bus stops in KL (Klang Valley). However, lets focus on this case of "identification code" for bus stops. Perhaps you can answer the following questions ...

Who put the "identification code" on those bus stops in KL? SPAD? DBKL? Bus Operators?
Who should put the "identification code" on bus stops in KL and rest of Klang Valley?
What does RapidKL currently use to identify bus stops in Klang Valley? Ref MyRapid Routes & JourneyPlanner http://www.myrapid.com.my/bus/rapidkl/routes .
What does SPAD currently use to identify bus stops for services they directly give to passengers in KL? Ref GoKL four routes http://www.spad.gov.my/transport-operators/buses/route-map-gokl-city-bus .
What does MBPJ currently use to identify bus stops for their community bus service? Ref SSC thread http://www.skyscrapercity.com/showthread.php?t=1698255

 

[sabre23t]

Hi everyone, I have done a very brief redesign of the signage system of the LRT. Please leave a comment, and I will really appreciate it.
It is an idea that combines Malaysia identity and signage. Signage placement and more will be added on next phase of design.
http://i.imgur.com/hASMtti.jpg
http://i.imgur.com/5EeEesx.jpg

Sorry late comments.
I don't see how you incorporated the concept of "line colours" into your signages. This concept of line colours goes across all the rail operators (RapidKL, KTM, ERL, MRT) as endorsed by SPAD in this map http://www.spad.gov.my/klang-valley-rail-transit-map . Nine line colours have been identified.

 

[sabre23t]

https://fbcdn-sphotos-e-a.akamaihd...._=1412293893_29ae4dce6a0c97e270646b873984540b

Well, this is only the company logo, they can put whatever colour they want to show, but when it comes to official public physical hard copy signage at the various public transport stop or stations/terminal. They'd better use their brain when it comes to the design, practicality, VISIBILITY and convenience to the public.

Actually that MyRapid logo colours correspond to the line colours identified in SPAD's http://www.spad.gov.my/klang-valley-rail-transit-map ...

https://plus.google.com/118059448416645829809/posts/3VKAztiXBUB

 

[sabre23t]

The bus operator should put it, in this case it is rapidKL

Mmm ... I understand that ... There are about 5,000 bus stops in Klang Valley, used by the various bus operators (CityLiner, Seranas, RapidKL etc). Out of those about 3,000 bus stops are used by RapidKL. And some of these 3,000 bus stops are not used solely by RapidKL, but are shared use with CityLiner etc.

As is currently, RapidKL seems to choose *only* to put bus stops identification in their website journey planner but *not* physically on the bus stops.

It would be difficult (not impossible) for RapidKL to put bus stops identification on bus stops that they don't use.

 

[sabre23t]

it is indeed very neat compared to RapidKL.

Which RapidKL bus stops or bus station are you referring to? You may realise very few bus stops are under the management of RapidKL. Most are under the management of local authorities (DBKL, MBPJ etc) directly or by their concessionaires (ParisSign etc).

One of the few is Pasar Seni HAB (Hentian Akhir Bandar), that was built by DBKL and handed over to RapidKL to operate their bus services there. How does that compare with Shenzhen bus stops?

 

[sabre23t]

Its a reason we have SPAD that will have to enforce quality compliance in terms of service and maintenance.
Land Transport Authorities(equivalent to SPAD) around the world enforce stringent requirement on transport opertors, in Singapore and London train and bus operators are fined if the quality of service is below standards.

One of the first quality compliance that I would like to see SPAD enforce is that all Bus Operators in Klang Valley should publish their time table / schedule for each routes complete with bus stops locations on their websites (very low cost incurred).

As of now ...

(1) http://www.myrapid.com.my/bus/rapidkl/routes provides all routes, including bus stops locations on a map, but without schedule (or frequency).

(2) http://www.cityliner.com.my/ourroute.php?sid=4 provides list of all routes with start/end points and frequency but without all stops locations, without maps, without schedule.

What about other city buses in KL? See also http://www.mypublictransport.com/2011/05/city-bus.html .