A complain I retrieved from Starblog, it seems our buse drivers still retain their bad habits despite new buses and new coats of paint on their buses :bash:
I agree with Selvandran that bus drivers in Malaysia tend to wait until 30 minutes for the bus to get full, it makes me mad when they do that. The Putraline feeder bus drivers always do that in Wangsa Maju....!
Not So Rapid After All- RAPIDKL - Day 2
Posted by: selvandaran
Day 2: The trouble with RapidKL
Hoping for the best but we Malaysian are always served with less then average service, I know this less then average service best describes RapidKL. Without any choice, since I got the Monthly Travel Card, I had to wait for the RapidKL bus. At KLCC waiting for the 114 bus for almost 30 minutes (so much for the advertised 5 minute intervals), the worst thing was another 114 was tailing the 1st one, makes me wonder....is there any planning done to ensure the smooth flow of bus. Then I reached Maluri and from there boarded another bus to Leisure Mall- Tmn Segar. While in Tmn Segar bus station I waited for about 15 minutes and at last the bus came and I gladly boarded that bus hoping to reach home in about 10-15 minute but to my dismay.... the driver park the bus there and went for a walk, came back after 10 minute and just waited for more people to board the bus, all in all it took us 20 minute just waiting, while all the previous Metrobus and SJ bus was passing by. How I wish I didn't take the Monthly Travel Card...
That was yesterday, again hoping that the RapidKL service will be better this morning... again disappointed... I had to wait from 5.50am to 6.50am - THAT IS ONE HOUR, but the advertised interval in 15 minutes, not sure what translation that the folks in RapidKL is using that 15 minutes could some how mean 1 hour to them. Well I thought that the RapidKL bus service is suppose to start at 6am but now it seem to start at 7.00am... another amazing discovery is, now RapidKL drivers can park their bus and wait... their reason not mush passenger in the bus, this waiting can last up to 30 minutes. So this morning all my schedule got ruin, I start work at 7am but reached my office at about 8.00am.... can you imagine it took me 2 hours to reach my office and I'm not staying in Seremban. One whole hour wasted.... so much for productivity.... if everyday I waste one hour multiply by 20 days, equals to 20 hour per month that is only for one person, imagine if this happens for 1000 individual (1000 x 20= 20,000hours per month = such a waste of productivity) and without including all the stress.
I hope that the goverment will take mesure to ensure that a company that is own by the goverment is providing good quality service, no point if there's new buses and the service is bad.
There's plan for each housing area to form a club/ association, so that we could voice out our grudges and take action if the situation becomes worst.
Metrobus and SJ bus, if I may suggest, please come out with your own Monthly travel card and some value-added initiatives.
Personally, it would have been better for the government to just invest in the current bus companies rather then having it's own public transportation company. People would have so much happier if the efficiency of the previous Intrakota and Cityliner and the current Metrobus and SJ bus could have been enhance. Again RapidKL you are not so Rapid after all... wanna change name... how about Not-So-Rapid. Just the thought of tomorrow morning makes me sigh and tired... how much I dread the thought of waiting for the RapidKL bus. One thing for sure I'm not going to get the Monthly Travel Card anymore. Please do something about this....
(This blogger have posts about RapidKL service, all of them bad, I gather the city-suburb bus service is bad)