My question: WHy don`t they make stops with digital operations ? We have nice buses, but without timetable. If ppl don`t know when the bus will arrive, there is no point to use it.
It has been just over 1 year since rapidKL "revamped" their bus services in the Klang Valley (on April 21, 2007).
I am preparing a report about RapidKL bus services, which I hope will take the form of a report card.
Normally in the assessment process, there must be outside, self, and independent assessment.
In this case, I am asking RapidKL to assess themselves. I would also like to get assessment from the public, and I will be analysing the assessment as well.
Your feedback and suggestions are welcome. I am going to try to keep things on a more macro level, talking about things like service quality, frequency, network coverage, meeting KPI, etc.
My goal is to create a constructive assessment of RapidKL which we all can use to better understand what improvements are needed to the overall system.
This is not a bashing session...but a serious and honest airing of grievances, questions, comments, and concerns.