Rapid KL City Shuttle

TWK90 said:

More needs to be done in improving bus on-time performance. For example, bottleneck on roads on which the bus traffic is shared with general road traffic. To improve reliability, you need bus lane and of course, and as always.....enforcement of bus lanes.

Click to expand...

How about something like this:



At least with contra-flow bus lanes, enforcement is not as hard since you only really have to worry about traffic in one direction...

If I were driving on that road, I certainly would not cross the yellow line, knowing that buses were oncoming traffic :lol::nuts:

More info here.

Cheers, m

Brand new bus, look at the number plate, "WUU"

Seen at Pasar Seni station area, this is the new OKU friendly bus.


This is not the first OKU friendly bus in RapidKL fleet because they have Volvo bus for years.

There is rear-view glass of the bus "L192", as you can see, this is probably the first bus in RapidKL that has rear-view glass.

http://www.myrapid.com.my/new-bus-ticketing-system

Thiere is a new bus ticketing system using Touch n Go that will be introduced in stages, from February 27th. You have to touch the card twice on bus, during boarding and during alighting.

When you board the bus and touch the card on a reader, maximum fare will be deducted from the card.

When you alight from the bus, you touch the card on a reader again, the system which is based on GPS will calculate the exact fare and will return / refund the balance to your card.

This system, it seems very similar to those in Singapore (Ezlink on buses in Singapore and Octopus on KMB buses in Hong Kong).

http://publictransport.sg/publish/ptp/en/distance_based_fares.html

In my opinion, this may help to further increase to usage of TnG card during commuting and possibly making the process of boarding the bus, faster.

Paperless ticketing system for RapidKL buses
By JADE CHAN Saturday February 26, 2011
http://thestar.com.my/metro/story.asp?file=/2011/2/26/central/8141423&sec=central



More convenient: Mohamed Hazlan introducing the company’s new
bus ticketing system which is based on the Touch ïn Go concept.

RAPIDKL, a subsidiary of Syarikat Prasarana Negara Berhad (Prasarana), will be introducing a new paperless ticketing system on RapidKL buses which operates on the Touch ‘n Go concept.

The new system will be introduced in stages, starting tomorrow, with the buses plying Putra Perdana, Puchong, Jalan Klang Lama and Subang, and will be fully installed in all buses by March 26.

Prasarana Bus Division group director Datuk Mohamed Hazlan Mohamed Hussain said the new ticketing system was aimed at providing a faster and more efficient public transport service, improving the passengers’ comfort and safety and creating a flexible and integrable payment system.

The ticketing system requires customers to use a Transit Card for fare payment.

The card operates via the Touch ‘n Go e-purse platform.

The purchase of each Transit Card includes a RM2 deposit that is refundable upon return of the card at designated bus hubs.

Passengers can buy and reload the cards in the buses.

On how the system works, Mohamed Hazlan said: “When a passenger swipes the Transit Card on the scanner upon boarding the bus, the maximum fare for the route will be deducted from the card.

“When the passenger alights from the bus, the passenger has to swipe the card again for the actual fare to be deducted, and the balance will be returned into the card.

“The system’s built-in Global Positioning System (GPS) allows for accurate fare deduction based on passenger origin and destination.

“The new ticketing system also accepts normal Touch ‘n Go cards. The Transit Card can also function as a normal Touch ‘n Go card, and is accepted at all Touch ‘n Go service providers, except tolled highways,” he said.

Hence the Transit Card can also be reloaded at ATM machines, convenience stores and other locations with Touch ‘n Go reload facilities.

It is also integrated and can be used for monorail, LRT, and park- and-ride facilities operated under RapidKL.

“The Transit Card allows for multi-boarding (of more than one passenger), but the cardholder is required to inform the bus driver to facilitate this transaction,” said Mohamed Hazlan.

“RapidKL is offering concession cards for primary and secondary school students, senior citizens and the disabled.

“Those who are eligible for concession cards can submit their applications along with their photo ID,” he said.

“The ticketing system will be installed in the 1,090 buses in our fleet as well as the 450 new ones that we have ordered. Each bus is equipped with three card readers.”

Mohamed Hazlan said RapidKL planned to phase out the existing cash payment system when most passengers had migrated to the new ticketing system.

On what happens if a passenger forgets to swipe his card upon alighting from the bus, Mohamed Hazlan said he would lose his balance refund but the card would not be affected.

During the transition phase from Feb 27 to May 31, RapidKL is offering a 20% discount on bus fare, including concession fares.

For more information, contact RapidKL at 03-7885 2585, @MyRapidKL on Twitter or visit www.myrapid.com.my.

We collected all the relevant information here.

How to purchase



How to pay fare



The video is certainly amusing, though a bit creepy.

Cheers, m

RapidKL bus division gets ISO 9001:2008 certification
2011/03/29 By Farezza Hanum Rashid
http://www.nst.com.my/nst/articles/04rap/Article/



Datuk Abd Aziz Mat (right) handing the ISO 9001:2008 certificate
to Shahril Mokhtar.

KUALA LUMPUR: The RapidKL bus division has been awarded the ISO 9001:2008 certificate.

Moody International ISO certification chairman Datuk Abd Aziz Mat presented the certificate to Syarikat Prasarana Negara Bhd (Prasarana) group managing director Shahril Mokhtar at the Dang Wangi LRT station recently.

Prasarana bus division group director Datuk Mohamed Hazlan Mohamed Hussain said the recognition was a first for the country's public bus service industry, covering the operations, administration and engineering sectors.

"However, the ISO certification is not our destination. It is just a point along our journey of achieving our real goal, the Go Forward Plan," he said.

Hazlan said the company was applying the 5S workplace organisation methodology -- sorting, straightening, systematic cleaning, standardising and sustaining -- to reach that goal.

"We don't want to just satisfy our customers but to also exceed their expectations," he added.

The initiative to achieve the ISO 9001:2008 certification was initiated with the implementation of the Quality Management System (QMS) in August last year, which involved 10 RapidKL bus depots in the Klang Valley.

Shahril expressed his gratitude and pride in the bus division staff who had worked hard to achieve the recognition.

"Prasarana is a company to be reckoned with," he said.

Shahril added that KL StarRail Sdn Bhd and RapidPenang Sdn Bhd, which are also under Prasarana, had received the ISO 9001:2008 certification in 2009.

Abd Aziz said more than 8,000 companies in Malaysia had been awarded the ISO certifications. RapidKL is moving forward with more projects, including wheelchair facilities for the disabled.

E-payment now possible for RapidKL buses
Wednesday June 1, 2011
http://thestar.com.my/news/story.asp?file=/2011/6/1/nation/8774438&sec=nation

Instead of paying for bus tickets with cash, RapidKL commuters can have a more convenient way to do so; electronically.

RapidKL's new bus ticketing system was introduced in stages. It began on Feb 27 and its usage was widely encouraged.

Prasarana bus division group director Datuk Mohamed Hazlan Mohamed Hussain said the system is “as good as cash”.

“Frequent commuters can reload amounts as low as RM1 each time they board the bus.

The transit card is accepted at all Touch 'n Go merchant outlets, with the exception of expressway toll booths,” he said in a statement last month.

“Suffice to say, the zero cost of the card and the minimal refundable deposit required are both aimed at reducing the burden on commuters. In addition, it encourages the middle segment of society to utilise public transportation,” he said.

He added that existing Touch 'n Go card users and MyKad holders with Touch 'n Go features may also use the new bus ticketing system without having to purchase a new card.

“Most of our buses still run on a dual-mode payment method. Both cash and the transit card are accepted forms of payment.

“We are in the midst of introducing more than 470 new buses into the system to improve the frequency and on-time performance of our bus service.

“In some instances, the public may board a card-only bus. Such buses have an on-board notice stating as much,” he said.

Bus fares range from RM1.90 to RM3 for all routes. The only exception would be express routes, the fare for which is RM3.80.

“We encourage commuters to switch to the card system. It reduces ticket transaction time, the journey time and in addition, it saves the environment as paperless ticket transactions do not require as much fume discharge when the bus is idling.”

He also said that the new bus ticketing system accepts monthly Rapidpass transactions.

Instructional and promotional videos on the new system are currently aired on LCD screens in all RapidKL buses.

“Customers can also get more information on the new ticketing system at www.myrapid.com.my,” he said.