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Discussion starter · #101 ·
Hong Kong’s new taxi licensing scheme is old wine in new bottles
South China Morning Post Excerpt
Aug 11, 2024

The Hong Kong government’s announcement last month that it would approve five new taxi fleet licences did not seem to have set many pulses racing. This is not surprising; the public has become pretty blase over the years about efforts to improve taxi services here. The new scheme is just the latest chapter in a very long book.

The failings of the present system are well known and have been debated for years: the driving skills of an elderly workforce, attempts at overcharging - particularly of visitors, refusing to pick up customers, vehicles in dilapidated or unpleasant condition and many cabs only accepting cash. It is no surprise there has been an explosion in the use of services like Uber, despite the ambiguity of their legal status.

Notwithstanding everyone’s familiarity with the topic, the old arguments were given a fresh airing on an RTHK podcast that I co-hosted last week. The podcast featured Transport constituency lawmaker Frankie Yick Chi-ming and Alok Jain, an expert from a private-sector consultancy. An associate professor from Hong Kong Polytechnic University, Tony Sze Nang-ngai, joined for part of the discussion.

More : Opinion | Hong Kong’s new taxi licensing scheme is old wine in new bottles
 
Discussion starter · #104 ·
New demerit point system to stamp out bad behavior of cabbies comes into force Sunday
The Standard Excerpt
Sep 21, 2024

A demerit points system aimed at stamping out bad behavior of cabbies will come into force on Sunday.

Secretary for Transport and Logistics, Lam Sai-hung, wrote in his blog on Saturday that the Taxi-Driver-Offence Points Ordinance, passed last December, will come into force on September 22. It provides different levels of penalties based on accumulated points.

The system covers 11 offenses that affect service quality and categorizes them into three tiers, with harsher penalties doled out for more serious offenses.

More : New demerit point system to stamp out bad behavior of cabbies comes into force Sunday
 
Discussion starter · #105 ·
Taxi industry urges for Hong Kong taxis to be fitted with smart terminal system
The Standard Excerpt
Sep 23, 2024

Ng Kwan-sing, the permanent president of the Taxi Dealers & Owners Association, expressed concerns on a radio program on Monday about potential abuse and malicious complaints under the new demerit points system.

He advocated for the adoption of a smart terminal system in Hong Kong taxis, similar to the one in Macau, to enhance service quality and fairness.

The call for technological upgrades comes in the wake of a newly introduced demerit system that started on September 22. This system imposes varying penalties based on the points accumulated for 11 offenses that affect service quality, categorized into three tiers.

More : Taxi industry urges for Hong Kong taxis to be fitted with smart terminal system
 
Discussion starter · #106 ·
Cabbies ‘encouraged’ to learn Arabic for travelers, says commerce chief
The Standard Excerpt
Oct 18, 2024

Hong Kong taxi drivers will not be forced but are instead “encouraged” to learn Arabic, the city’s commerce chief said on Friday.

His comments came as authorities suggested in the latest policy address measures to improve tourism-support facilities, including providing information at the airport in Arabic and encouraging taxi fleets to provide service information in Arabic, to attract more tourists from the Middle East.

The proposal has been met with heavy criticism from the taxi industry, with many cabbies calling it “nonsense” and “a waste of time.”

More : Cabbies ‘encouraged’ to learn Arabic for travelers, says commerce chief
 
Discussion starter · #107 ·
Arabic info proposal for taxis just 'got lost in translation'
The Standard Excerpt
Oct 22, 2024

Taxi drivers are not being forced to speak Arabic but it would help if they learned simple expressions as a gesture of hospitality, says Secretary for Transport and Logistics Lam Sai-hung.

It comes after Chief Executive John Lee Ka-chiu, in his policy address, proposed to attract more tourists from the Middle East and the Association of Southeast Asian Nations and to improve relevant facilities, including providing taxi service information in Arabic.

Speaking on radio yesterday, Lam said it is a "good thing" that the proposal has raised a comprehensive discussion among people and the taxi industry.

More : Arabic info proposal for taxis just 'got lost in translation''
 
Discussion starter · #109 ·
Fifteen cabbies penalized since demerit system commences
The Standard Excerpt
Nov 16, 2024

Fifteen taxi drivers have been penalized since Hong Kong implemented a demerit point system for the trade, said the city’s transport chief.

Secretary for Transport and Logistics Lam Sai-hung said since the new penalty points system went into action on September 22, 15 taxi drivers have been penalized for bad practices.

Under the new system, those who accumulate 15 demerit points or more in two years will be prohibited from driving a cab for three months.

More : Fifteen cabbies penalized since demerit system commences
 
Discussion starter · #110 ·
Hong Kong to require taxis to install GPS, e-payment and camera systems in next 2 years
South China Morning Post Excerpt
Dec 9, 2024

Hong Kong taxi drivers will be required to install electronic payment and navigation systems, dashcams and on-board surveillance cameras over the next two years under efforts to improve service quality, transport authorities have said.

In a paper submitted to the Legislative Council on Monday, the Transport and Logistics Bureau said it aimed to require all taxis to install electronic payment options by the end of 2025 and have the necessary surveillance systems one year later.

“In the long term, requiring all taxis to install in-car cameras, dashcams and global positioning systems [GPS], as well as requiring all taxi drivers to provide electronic payment options, will help enhance the overall quality and image of taxi services,” it said.

More : Hong Kong to require taxis to install GPS, e-payment and camera systems
 
Discussion starter · #111 ·
No plans to issue new taxi licenses as industry continues to face difficulties
The Standard Excerpt
Dec 12, 2024

The government has no plans to issue new taxi licenses after consideration of market demand and relevant factors, Secretary for Transport and Logistics Mable Chan Mei-bo said.

The taxi industry is reported to continue facing challenges, with a small number of idle taxis, although the overall public transport patronage has gradually recovered since the border re-opening.

Relevant considerations for increasing taxi licenses include public demand for taxi services, the operating conditions of the industry, and the potential impact of a higher number of taxis on traffic conditions.

More : No plans to issue new taxi licenses as industry continues to face difficulties
 
Discussion starter · #112 ·
HSBC’s PayMe now accepted by 27,000 Hong Kong taxi drivers
South China Morning Post Excerpt
Dec 23, 2024

Taxi passengers can now use the PayMe mobile app to pay their fares to more than 27,000 Hong Kong cabbies, e-payment provider Octopus has said.

Octopus said on Monday the new PayMe channel was launched after it saw “a significant uptick” in electronic payment adoption through its network by both riders and drivers since it began accepting different e-payment options for taxi fares this year. These payment channels included UnionPay, AlipayHK, Alipay and WeChat Pay.

Passengers can use one of the designated e-payment options to pay their fares in taxis equipped with the Octopus Mobile POS payment device.

More : HSBC’s PayMe now accepted by 27,000 Hong Kong taxi drivers
 
Discussion starter · #113 ·
Hong Kong cab-hailing app HKTaxi to shut down and migrate drivers to owner Uber
South China Morning Post Excerpt
Feb 3, 2025

One of Hong Kong’s most popular cab-hailing apps, HKTaxi, announced on Monday it would shut down on April 1 after 12 years in operation.

The platform also asked users to switch to the Uber app, which acquired HKTaxi in 2021, adding it would start suspending user accounts from Monday.

HKTaxi not only connects drivers and passengers but also offers services such as taxi licence trading, rental management and advertisement offers for vehicles.

More : Hong Kong cab-hailing app HKTaxi to shut down and migrate drivers to owner Uber
 
Discussion starter · #114 ·
Mainland's Amap reminded to follow HK ride-hailing regulations
The Standard Excerpt
Feb 7, 2025

The mainland mapping and navigation service provider Amap has been reminded in a government letter to follow Hong Kong regulations after the firm launched private car ride-hailing services, causing public uproar.

Following media inquiries yesterday, the Transport and Logistics Bureau responded that only taxis and private cars with hire permits were allowed to provide personalized point-to-point transport services and a reminder letter had been issued to Amap. "The government is open to service providers using different technologies to offer ride-hailing services but relevant platforms must comply with regulations and ensure safety and rights of customers," the bureau said.

This came after Hong Kong Taxi and Public Light Bus Association chairman Chow Kwok-keung slammed Amap for breaking its promise to offer only taxi-hailing services when it entered Hong Kong in May last year.

More : Mainland's Amap reminded to follow HK ride-hailing regulations
 
Discussion starter · #115 ·
Taxi drivers threaten citywide strike over unlicensed ride-hailing services
The Standard Excerpt
Feb 12, 2025

Thousands of Hong Kong taxi drivers and owners may launch a citywide strike as early as March 5 if the government fails to crack down on unlicensed ride-hailing services, industry representatives warned on Wednesday.

This follows a meeting on Tuesday night where over 80 percent of attendees endorsed a plan to suspend services for at least five days unless the government addresses long standing grievances regarding "white-license vehicles," a term for illegal ride-hailing services.

Currently there are 18,163 taxis and over 200,000 licensed taxi drivers. However, only about 40,000 of these drivers are actively working, according to the latest data from the Transportation Department.

More : Taxi drivers threaten citywide strike over unlicensed ride-hailing services
 
Discussion starter · #116 ·
Taxi strike wouldn't solve anything, says John Lee
RTHK Excerpt
Feb 18, 2025

Chief Executive John Lee on Tuesday urged the taxi industry to avoid "drastic action" such as strikes, warning such moves would harm the public interest and could be hijacked by people with bad motives.

His comments came after the Hong Kong Tele-call Taxi Association threatened a five-day strike from March 5 unless officials take immediate action against illegal ride-hailing services.

Speaking to reporters before the weekly Executive Council meeting, Lee said strikes would not be good for society.

More : Taxi strike wouldn't solve anything, says John Lee - RTHK
 
Discussion starter · #117 ·
Taxi trade calls off strike, apologises to public
RTHK Excerpt
Feb 19, 2025

The taxi industry has called off a strike next month to push for a crackdown on illegal ride-hailing services, after meeting with transport officials on Wednesday morning.

The Hong Kong Tele-call Taxi Association had earlier threatened five days of industrial action from March 5, saying their business was seriously hurt by their unlicensed rivals.

The association's chairman, Wong Yu-ting, apologised after the meeting for causing "unease" to the public.

More : Taxi trade calls off strike, apologises to public - RTHK
 
Discussion starter · #119 ·
Taxi fleets to be unveiled on Monday: transport chief
RTHK Excerpt
March 1, 2025

Five taxi companies which were awarded licences to operate taxi fleets will roll out the long-awaited service next week, according to the secretary for transport and logistics.

Writing on her blog, Mable Chan added the fleets will serve customers with a range of new electric vehicles. She and the fleet operators will meet the press in an official launch ceremony on Monday.

The taxi fleet regime was introduced last year as part of the government’s efforts to improve the sector's service quality.

More : Taxi fleets to be unveiled on Monday: transport chief - RTHK
 
Discussion starter · #120 ·
New taxi fleets come with flexible pricing poised to adapt to competition
The Standard Excerpt
March 5, 2025

The taxi industry highlighted that fares for the five fleet of revolutionized cabs, set to hit the roads as early as the end of this month, will feature a flexible pricing mechanism adapted to market conditions.

Wong Tai-hoi, the general manager of operations of Sino Development (International) Company -- one of the taxi fleet operators -- said on a radio program on Wednesday that each new taxi fleet will come with its own exclusive ride-hailing app.

He emphasized that public attention should not focus solely on fare hikes but on flexible fare models that would allow passengers to negotiate their rates directly with drivers.

More : New taxi fleets come with flexible pricing poised to adapt to competition
 
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